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Cracker Barrel Old Country Store

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188 Vann Dr, Jackson, TN 38305
6:00 am - 10:00 pm
Open now
All hours
Sun - Thu 6:00 am - 10:00 pm
Fri - Sat 6:00 am - 11:00 pm
More Info
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100 Reviews from our TripAdvisor Community

Traveler rating
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Time of year
Showing 100: English reviews
Clearwater, Florida
Level Contributor
447 reviews
288 restaurant reviews
common_n_restaurant_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We picked this chain for lunch. We know they will have RV parking if the place is near an interstate. Easy on and off I-40. Place was crowded. Food was good and service was fine.

Thank Bob19512014
Jackson, Tennessee
Level Contributor
33 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We live in Jackson and this has got to be the worst Cracker Barrel we have ever been to. The service is horrible and the food not much better. Actually we walked out of this restaurant this evening after sitting there for 30 minutes and still no food. I really don't get it. I guess the management is sorely lacking.... More 

Thank Dan W
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Love the food and the family atmosphere. Very welcoming staff. Good price for a meal with enough portions to take home.

Thank Ernestine C
Jackson, TN
Level Contributor
80 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stopped in for dinner. Although the line for the restaurant was long, the staff worked quickly and soon had us seated. After a short time, our waitress, WTierra, arrived. We had already decided what we wanted so she took our drink and food orders at the same time. When she brought the drinks she also brought a plate of biscuits... More 

Thank Jerry P
Level Contributor
38 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Many choices of food and the food was good and reasonably priced. The wait was short to get in but long for our food.

Thank carlonl
Level Contributor
5 reviews
4 restaurant reviews
2 of 5 stars Reviewed June 14, 2016 via mobile

Our server apparently was not trained correctly, although very nice, she didn't bring salads and soups prior to the meal. No rolls until we asked. When they did arrive, we had to ask for butter. As well, other normal condiments didn't come with our meal. Some food was over cooked and dry, especially the hamburger steak. Baked sweet potato tasted... More 

Thank Margie C
Jackson, Tennessee
Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 24, 2016

Consistent. Regardless of when or where you eat, the food is always fresh, hot and consistent and facility always clean...including the restrooms and shopping area as you approach the restaurant. Service is generally good, seldom great, as there appears to be a lot of turnover in the wait staff. Each meal is served up with a generous quantity of biscuits... More 

1 Thank Howard B
Wiltshire, United Kingdom
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 11, 2016 via mobile

I have been to many Cracker Barrell restaurants, the food was ok. The service not so good. Slow with food and take ages to refill your drinks if they bother to do that.

Thank Rachel P
Bell Buckle, Tennessee
Level Contributor
104 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed March 25, 2016

I don't remember the last time I had a bad experience at a Cracker Barrell But, it happened on 3/25 in Jackson, TN right off the interstate 40. It was not very busy. The waitress went by us three times and ignored us. After our order we waited 20 minutes, long for a C.B., and I asked if there was... More 

Thank Lasseter4242
Nashville, Tennessee
Level Contributor
639 reviews
373 restaurant reviews
common_n_restaurant_reviews_1bd8 215 helpful votes
4 of 5 stars Reviewed March 17, 2016

Of course we are familiar with the comfort foods offered by Cracker Barrel. I must say that my breakfast/lunch was delicious. The grits and biscuits are perfect. The sausage was a little spicy, but taste very good. At a mid morning arrival, there was no wait unlike other times of the day at other of their franchises.

Thank Patty L

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    4 of 5 stars
  • Value
    3.5 of 5 stars
    4 of 5 stars
Average prices
$10 - $15
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible
Good for
Families with children, Dining on a budget
Open Hours
6:00 am - 10:00 pm
6:00 am - 10:00 pm
6:00 am - 10:00 pm
6:00 am - 10:00 pm
6:00 am - 10:00 pm
6:00 am - 11:00 pm
6:00 am - 11:00 pm
Location and Contact Information
  • Address: 188 Vann Dr, Jackson, TN 38305
  • Location: United States  >  Tennessee (TN)  >  Jackson
  • Phone Number: 7316641028

Questions & Answers

Questions? Get answers from Cracker Barrel Old Country Store staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?