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5013 Hixson Pike, Hixson, TN 37343-3952
8:00 am - 8:00 pm
Closed now
All hours
Sun - Sat 8:00 am - 8:00 pm
More Info
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18 Reviews from our TripAdvisor Community

Traveler rating
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Time of year
Showing 18: English reviews
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 11, 2016 via mobile

Easily some of the worst customer service I've ever experienced. They wrung my order up wrong and when i asked nicely for them to correct my order, they acted as if it was a huge hassle and responded by rolling their eyes and huffing around, and then began to blame one another for ringing it up wrong. Very unprofessional.

Thank Bailey C
Chattanooga, Tennessee
Level Contributor
26 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 8, 2016

I ordered a salad, chicken finger plate with Ranch instead of Zaxbys sauce, and fried mushrooms. The salad was delivered correct. The chicken fingers came with Zaxbys sauce and I was given fried cheese bites instead of mushrooms

Thank Michael S
Hixson, Tennessee
Level Contributor
14 reviews
14 restaurant reviews
4 of 5 stars Reviewed February 10, 2016

This is a chain based in Georgia and focuses on chicken items. Kids love the chicken fingers. We adults usually order the house salad and ask that chicken on it be grilled instead of fried. It's plenty of food!

Thank Creed C
soddy daisy
Level Contributor
11 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 30, 2015

worst chicken I ever ordered in my life. was over cooked and hard, will not be returning.fries were dark from being cooked in old grease and were serverd cold.

Thank robert-pedigo
Hixson, Tennessee
Level Contributor
12 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 11, 2015

Never dissatisfied by zaxbys. I love the black n blue salad but also the chicken finger plate is great. I love the seasoned fries, too!

Thank Heather S
Chattanooga, Tennessee
Level Contributor
67 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed May 16, 2015

The chicken finger plate is excellent here. Service is just fine and fast. They have a wide selection of drinks and the seating area is always clean.

Thank JamesTheDG
Bainbridge Island, Washington
Level Contributor
59 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed March 23, 2015

I generally don't comment on fast food places. But, this Zaxby's deserves a writeup. I LOVE their chicken. Definitely the best in fast food in my opinion. I'd eat there all the time, but they aren't out west in my area. Wish they were! Their wings, chicken fingers, salads, fries, and onion rings are really, really good. the staff at... More 

Thank margaretj10813
Chattanooga, Tennessee
Level Contributor
196 reviews
149 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed December 29, 2014

Nice variety but with simple menu. Always clean and efficient. Love the salads. A little tricky to get in and out of at times.

Thank Phil C
Hixson, Tennessee
Level Contributor
70 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed December 18, 2014

Love their chicken and onion rings best fast food chicken ever staff could be friendlier the decor is very cute and food always delicious

Thank Kandi C
Hixson, Tennessee
Level Contributor
151 reviews
118 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed December 4, 2014

My wife and I stopped by and picked up 30 tenders and fries for the grand kids. They absolutely loved them!

Thank laboaks53

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    4 of 5 stars
  • Value
    4 of 5 stars
    3.5 of 5 stars
Fast Food
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Families with children
Open Hours
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
Location and Contact Information
  • Address: 5013 Hixson Pike, Hixson, TN 37343-3952
  • Location: United States  >  Tennessee (TN)  >  Hixson
  • Phone Number: 423-875-0230

Questions & Answers

Questions? Get answers from Zaxby's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?