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5013 Hixson Pike, Hixson, TN 37343-3952
8:00 am - 8:00 pm
Closed now
All hours
Sun - Sat 8:00 am - 8:00 pm
More Info
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20 Reviews from our TripAdvisor Community

Traveler rating
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Time of year
Showing 20: English reviews
Chattanooga, Tennessee
Level Contributor
13 reviews
12 restaurant reviews
3 of 5 bubbles Reviewed 3 days ago NEW via mobile

This Zaxby's has a hard time moving quickly and getting orders right. They typically forget something in to go orders. Their fries also seem undercooked and unseasoned. Love this chain, but definitely not this particular one.

Thank sarobinson7
Chattanooga, Tennessee
Level Contributor
3 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 4 weeks ago

Have been to this restaurant many times and it has always been delicious. I usually get the chicken sandwich with fries. Love their fries.

Thank Shelbyj123
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed June 11, 2016 via mobile

Easily some of the worst customer service I've ever experienced. They wrung my order up wrong and when i asked nicely for them to correct my order, they acted as if it was a huge hassle and responded by rolling their eyes and huffing around, and then began to blame one another for ringing it up wrong. Very unprofessional.

Thank Bailey C
Chattanooga, Tennessee
Level Contributor
26 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed June 8, 2016

I ordered a salad, chicken finger plate with Ranch instead of Zaxbys sauce, and fried mushrooms. The salad was delivered correct. The chicken fingers came with Zaxbys sauce and I was given fried cheese bites instead of mushrooms

Thank Michael S
Hixson, Tennessee
Level Contributor
14 reviews
14 restaurant reviews
4 of 5 bubbles Reviewed February 10, 2016

This is a chain based in Georgia and focuses on chicken items. Kids love the chicken fingers. We adults usually order the house salad and ask that chicken on it be grilled instead of fried. It's plenty of food!

Thank Creed C
soddy daisy
Level Contributor
11 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed December 30, 2015

worst chicken I ever ordered in my life. was over cooked and hard, will not be returning.fries were dark from being cooked in old grease and were serverd cold.

Thank robert-pedigo
Hixson, Tennessee
Level Contributor
12 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed July 11, 2015

Never dissatisfied by zaxbys. I love the black n blue salad but also the chicken finger plate is great. I love the seasoned fries, too!

Thank Heather S
Chattanooga, Tennessee
Level Contributor
67 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed May 16, 2015

The chicken finger plate is excellent here. Service is just fine and fast. They have a wide selection of drinks and the seating area is always clean.

Thank JamesTheDG
Bainbridge Island, Washington
Level Contributor
60 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed March 23, 2015

I generally don't comment on fast food places. But, this Zaxby's deserves a writeup. I LOVE their chicken. Definitely the best in fast food in my opinion. I'd eat there all the time, but they aren't out west in my area. Wish they were! Their wings, chicken fingers, salads, fries, and onion rings are really, really good. the staff at... More 

Thank margaretj10813
Chattanooga, Tennessee
Level Contributor
213 reviews
161 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed December 29, 2014

Nice variety but with simple menu. Always clean and efficient. Love the salads. A little tricky to get in and out of at times.

Thank Phil C

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    3.5 of 5 bubbles
Fast Food
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Families with children
Open Hours
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
Location and Contact Information
  • Address: 5013 Hixson Pike, Hixson, TN 37343-3952
  • Location: United States  >  Tennessee (TN)  >  Hixson
  • Phone Number: 423-875-0230

Questions & Answers

Questions? Get answers from Zaxby's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?