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Chili's

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5009 Old Hickory Blvd, Hermitage, TN 37076-2567
Today
10:45 am - 11:00 pm
Open now
All hours
Hours:
Sun - Thu 10:45 am - 11:00 pm
Fri - Sat 10:45 am - 12:00 am
More Info
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12 Reviews from our TripAdvisor Community

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Showing 12: English reviews
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

The food was over cooked like they made it early in day and it got cold so they reheated it the manager wasn't in a rush to come to the table he after I waited 35mins for my food he tells me they ran out of wings the rice my wife got was stale he stated it was a new... More 

Helpful?
Thank officermitchell
A TripAdvisor Member
5 of 5 stars Reviewed March 26, 2016 via mobile

Ive visited this location occasionally over the last several years and service and food were always ok. However under the new general manager Chris, i am almost a regular. He engages with customers and of ever there is something wrong, her personally takes ownership and fixes it. The food is also great.

Helpful?
Thank A TripAdvisor Member
Level Contributor
50 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed August 10, 2015 via mobile

Went for lunch after church. I ordered the extra crispy chicken tenders. They were not crispy. They were quite spongy. French fries were adequate. Don't think I will go back. Complained about food. Manager was great and removed item from the bill. Some restaurants just say sorry and do nothing. Service was good also. They offered to fix another order... More 

Helpful?
Thank Phil P
Level Contributor
32 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 4, 2015 via mobile

A small group of us ate there last evening. Had eaten there last week and had the same dish as we go there frequently. There is inconsistency coming out of their kitchen in that at times the food is excellent at other times mediocre..... Last night's chicken was somewhat anemic looking the flavor was still decent not as good as... More 

Helpful?
1 Thank kennydavislcsw
Nashville, Tennessee
Level Contributor
15 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 15, 2015

Our waitress was AMAZING! !!!! She was on top of it! Our drinks were always full and she checked on us regularly! Make sure to ask for Casey!!! The food was delightful! !! The only complaint was the hostess. She took our name and went back to texting on her cell phone. Annoying! Our waitress definitely made our visit a... More 

Helpful?
Thank texaslove5
Nashville, Tennessee
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 8, 2014

Been to Chilis all over the country and alway enjoyed them. Just moved to Donelson. By far the worst ive seen. I am a GM of a very popular restaurant. I understand things happen but after two tries I give up. Last experience.. Came in @9:30 on a week day and sat at bar. The bartender was sitting at the... More 

Helpful?
Thank Nashville12345
Level Contributor
64 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed July 13, 2014 via mobile

My family of four, all adults, ate for $20 plus drinks, tip and tax. On the two for $20 menu we ordered the Chips and Guacamole as our appetizer, salsa also comes with it and the chips are bottomless. Then for the first entree we got the Bacon Ranch Quesadilla, which is huge, each of us had two slices. For... More 

Helpful?
Thank sanitab
Nashville, Tennessee
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 13, 2014

My wife and I love this Chili's and went here on Super Bowl Sunday. We almost had the place to ourselves and enjoyed great food and service. The server helped change several items on the menu and had plenty left over from the 2 for $20 meals.

Helpful?
Thank SonicDave
Kansas City, Kansas, USA
Level Contributor
275 reviews
146 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed December 31, 2013

After visiting the Hermitage on a cold, December morning, my friends and I sought a restaurant to warm ourselves and replenish. This Chili's did not disappoint. The food was good and met expectations. However, our server was spectacular. He was able to take care of everything with grace and good humor. Watching interactions at other tables, the management deserves kudos... More 

Helpful?
Thank DRWMETMAN
Level Contributor
25 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 2, 2013

Ribs are great and I love their burgers. The service is prompt on most days and servers are friendly. Great value!

Helpful?
Thank tnderheart

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3 of 5 stars
Cuisine
Mexican, American
Meals
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Reservations
Open Hours
Sunday
10:45 am - 11:00 pm
Monday
10:45 am - 11:00 pm
Tuesday
10:45 am - 11:00 pm
Wednesday
10:45 am - 11:00 pm
Thursday
10:45 am - 11:00 pm
Friday
10:45 am - 12:00 am
Saturday
10:45 am - 12:00 am
Location and Contact Information
  • Address: 5009 Old Hickory Blvd, Hermitage, TN 37076-2567
  • Location: United States  >  Tennessee (TN)  >  Hermitage

Questions & Answers

Questions? Get answers from Chili's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?