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Chili's Grill & Bar

$$ - $$$
Mexican, American, Southwestern, Barbecue
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7810 Poplar Ave, Germantown, TN 38138-3906
11:00 am - 12:00 am
Closed now
All hours
Sun - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am
More Info
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25 Reviews from our TripAdvisor Community

Traveler rating
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Time of year
Showing 25: English reviews
Level Contributor
10 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 4 days ago NEW via mobile

Bar tenders talk to ya but it would be nice if they tend to your drinks. Decor is typical chain Chili's. I couldn't help but notice only one other person was there at the bar, given it was a Wednesday evening. But, you would expect a few more after 5 o'clock. It's a great location in a shopping strip across... More 

Thank JohnnyCohay
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

We're sorry to hear about your recent experience at Chili's. Please reach out to us at GuestRelationsSocial@Brinker.com so we can get some more details and get in touch with you. More 

ypsilanti michigan
Level Contributor
13 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed July 21, 2016

This chillis has gone down a lot over the last several months. The service and time to wait to be served is not good, and I think they simply do not have enough people serving the tables.

Thank richinmich
Germantown, Tennessee
Level Contributor
14 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed July 5, 2016 via mobile

Worst food and service on planet. Keep thinking it will get better. Last time we will go. Food was cold and salty. When mentioned to waitress, she shrugged and walked off.

Thank 67whitlock
Memphis, Tennessee
Level Contributor
188 reviews
110 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed May 9, 2016

We ordered to-go platters for a large family dinner and were happy with the service and the food. They even helped to carry part of the order to my car.

Thank Therese H
Germantown, Tennessee
Level Contributor
37 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed February 20, 2016

Arriving at Chilli's I noticed there were people waiting to be seated. As I was waiting to give my name to the hostess, I counted at least six tables were empty. I asked if they were short on servers and was told they were not. I could not understand why people were waiting when there was at least six empty... More 

Thank 1coachman
Level Contributor
198 reviews
104 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
3 of 5 bubbles Reviewed February 13, 2016

We eat here fairly often as it is in our neighborhood. This past week 3 of us had dinner on a week night. We had to wait for a host to appear to seat us. I believe the guy who showed up was actually a manager or working in the bar, not a host or hostess. The server was not... More 

Thank ladybd
Kinston, North Carolina
Level Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed November 29, 2015 via mobile

We stopped in while just traveling through the area. We had a great waitress, Brittany. They were very busy, but she really took care of us. The food was as good as I've ever had at Chilis, very flavorful. I would definitely eat there again.

Thank tsutton2166
Level Contributor
29 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed November 13, 2015 via mobile

I've been working off and on in this area for the past couple months. I thought Chili's would be a fairly quick safe bet for dinner after work. I was seated promptly at a small table that had quite a bit of a granular substance on the table. Salt and pepper I guess. Not a great start. I ordered a... More 

Thank StLouisSpeaks
Olive Branch, Mississippi
Level Contributor
21 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed October 14, 2015

Visited Chili's last Friday to pickup our grandkids and had dinner. Even though this is a chain restaurant, we noted a difference in the food and service at the Germantown Chili's on Poplar Ave., as compared to other Chili's locations. The food and service was very good. I tried the Mexican burrito, which is a new menu item and it... More 

Thank jfbyford
Memphis, Tennessee
Level Contributor
70 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
2 of 5 bubbles Reviewed July 10, 2015

...why am I still waiting on my food after thirty minutes? This used to be a great place to eat for lunch, but it has taken a downturn over the past six month. It seems like service get more slower each time I visit. I was second person to walk into restaurant after the opened. I place my drink and... More 

Thank scalba123

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Average prices
Mexican, American, Southwestern, Barbecue
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff
Good for
Bar scene, Families with children, Large groups
Open Hours
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 12:00 am
11:00 am - 12:00 am
Location and Contact Information
  • Address: 7810 Poplar Ave, Germantown, TN 38138-3906
  • Location: United States  >  Tennessee (TN)  >  Germantown
  • Phone Number: 901-756-5203

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?