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Carrabba's Italian Grill

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553 Cool Springs Blvd, Franklin, TN 37067-7253
11:00 am - 10:00 pm
Open now
All hours
Sun 11:00 am - 9:30 pm
Mon - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
More Info
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101 Reviews from our TripAdvisor Community

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Showing 101: English reviews
Level Contributor
261 reviews
156 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I'm just not a big fan of Carrabba's. I've dined at this location a few times. It's clean and has a great ambiance. The service is good, too. However, I just don't like the taste of their food. I prefer the Olive Garden to Carrabba's.

Thank AlabamaAngel
Level Contributor
592 reviews
261 restaurant reviews
common_n_restaurant_reviews_1bd8 741 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

It's more of an upscale wannabe. It's really good, don't get me wrong, but when you copy another restaurant right down to the building style and napkins (not Olive Garden), you should copy the best of that restaurant. If you like Romano's that much, be a franchise. I'm a simple person. If you can do good basic food right, you... More 

1 Thank nabenom
Decatur, Alabama
Level Contributor
48 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed 2 weeks ago

First time dining and most likely the last. We were seated with a server who had tables on both sides of us. Our server took our order brought our food one glass of tea and the check. She doted on the tables around us but not us. The food was fair but nothing spectacular for the price. I have made... More 

Thank shellj3
Carrabbas, Manager at Carrabba's Italian Grill, responded to this review

Ciao, We had hoped your visit would have turned out much better than this. We'd like to review this further if you could please take a moment to send me an email at homeoffice@carrabbas.com with the subject "TripAdvisor - Cool Springs". We can then correspond directly over email. Sincerely, Amy Carrabba's Italian Grill More 

Moose, Wyoming
Level Contributor
138 reviews
79 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We like the menu and alcohol selection here, many times this place is packed so we often take seating in the bar. Even when packed the service is fast and attentive, you'll mean some nice people sitting in this area.

Thank Elisha K
Franklin, Tennessee
1 review
1 of 5 stars Reviewed July 3, 2016

Called to place an order to what had been my favorite restaurant, person answered and asked me to hold, and after 14 minutes and 24 seconds later she took me off hold. After I explained I’d been on hold for that long, all she could say was sorry. She showed no interest in trying to make it right via a... More 

Thank pastalover251
Nashville, Tennessee
Level Contributor
45 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed June 20, 2016

I have seen previous reviewers who didn’t seem to have a good experience and wondered how that could happen since my other visits (at least 8) to Carrabba’s were basically fine. Tonight, I totally understand. We were seated quickly because we used their call-ahead feature. Ran to the ladies room and could not believe how messy it was. Toilet paper... More 

Thank RealtorNumber1
Centerville, Tennessee
Level Contributor
19 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 15, 2016

Our group of 3 each had different main dish but shared calamari app. and all were pleased. Large portions and fast service.

Thank Rustfarmer
Huntsville, Alabama
Level Contributor
13 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 29, 2016

This has to be the best dining experience we have had in a very long time. I am very pleased with the attentiveness of the host and our servers. Our party of 9 was well taken care of. Our drinks kept coming, the food was amazing! I highly recommend this location... they standards are quite well above the normal in... More 

Thank kim s
Franklin, Tennessee
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 27, 2016

. We went to dinner this evening and I was pleasantly surprised that they now offer a GF pasta called Casarecce. You can substitute this on *some* of their great pastas. The Fettuccini Weesie (with the GF option) was excellent and our server Jordan noticed it came to our table sans the mushrooms and scallions. She promptly returned with the... More 

Thank MSchnzr
Franklin, TN
Level Contributor
138 reviews
107 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed May 23, 2016

My wife and I went for an early dinner on Saturday evening and only had to wait about 5 minutes (just got in after the graduation crowd and just before the dinner crowd!). I believe our server's name was John, but he was very helpful, attentive, and professional. We really enjoyed the fried zucchini sticks, which were surprisingly light. My... More 

Thank jeffowentn

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    4 of 5 stars
  • Value
    4 of 5 stars
    4 of 5 stars
Average prices
$21 - $30
Lunch, Dinner, Brunch
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations, Television
Good for
Romantic, Large groups, Families with children
Open Hours
11:00 am - 9:30 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
Location and Contact Information
  • Address: 553 Cool Springs Blvd, Franklin, TN 37067-7253
  • Location: United States  >  Tennessee (TN)  >  Franklin
  • Phone Number: 615-778-9111

Questions & Answers

Questions? Get answers from Carrabba's Italian Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?