We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! You come to us for reviews — now you can book your hotel right here on TripAdvisor.

Carrabba's Italian Grill

Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
553 Cool Springs Blvd, Franklin, TN 37067-7253
11:00 am - 10:00 pm
Closed now
All hours
Sun 11:00 am - 9:30 pm
Mon - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
More Info
Add Photo Write a Review

103 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Showing 103: English reviews
Franklin, Tennessee
Level Contributor
11 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Omgoodness!! I love the lobster ravioli and the create your own too! It's always packed.... Could be the bread :) My husband said he could eat there very night

Review collected in partnership with Country Inns & Suites By Carlson

Thank Joliesbucketlist
Knoxville, Tennessee
Level Contributor
79 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I tried the lasagna and it was delicious. The spicy wings and callimari were good also. It is a little expensive but worth it.

Thank Les J
Level Contributor
266 reviews
160 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I'm just not a big fan of Carrabba's. I've dined at this location a few times. It's clean and has a great ambiance. The service is good, too. However, I just don't like the taste of their food. I prefer the Olive Garden to Carrabba's.

Thank AlabamaAngel
Level Contributor
657 reviews
280 restaurant reviews
common_n_restaurant_reviews_1bd8 791 helpful votes
4 of 5 stars Reviewed August 18, 2016 via mobile

It's more of an upscale wannabe. It's really good, don't get me wrong, but when you copy another restaurant right down to the building style and napkins (not Olive Garden), you should copy the best of that restaurant. If you like Romano's that much, be a franchise. I'm a simple person. If you can do good basic food right, you... More 

1 Thank nabenom
Decatur, Alabama
Level Contributor
50 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed August 10, 2016

First time dining and most likely the last. We were seated with a server who had tables on both sides of us. Our server took our order brought our food one glass of tea and the check. She doted on the tables around us but not us. The food was fair but nothing spectacular for the price. I have made... More 

Thank shellj3
Carrabbas, Manager at Carrabba's Italian Grill, responded to this review

Ciao, We had hoped your visit would have turned out much better than this. We'd like to review this further if you could please take a moment to send me an email at homeoffice@carrabbas.com with the subject "TripAdvisor - Cool Springs". We can then correspond directly over email. Sincerely, Amy Carrabba's Italian Grill More 

Moose, Wyoming
Level Contributor
143 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed August 10, 2016

We like the menu and alcohol selection here, many times this place is packed so we often take seating in the bar. Even when packed the service is fast and attentive, you'll mean some nice people sitting in this area.

Thank Elisha K
Franklin, Tennessee
1 review
1 of 5 stars Reviewed July 3, 2016

Called to place an order to what had been my favorite restaurant, person answered and asked me to hold, and after 14 minutes and 24 seconds later she took me off hold. After I explained I’d been on hold for that long, all she could say was sorry. She showed no interest in trying to make it right via a... More 

Thank pastalover251
Nashville, Tennessee
Level Contributor
45 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed June 20, 2016

I have seen previous reviewers who didn’t seem to have a good experience and wondered how that could happen since my other visits (at least 8) to Carrabba’s were basically fine. Tonight, I totally understand. We were seated quickly because we used their call-ahead feature. Ran to the ladies room and could not believe how messy it was. Toilet paper... More 

Thank RealtorNumber1
Centerville, Tennessee
Level Contributor
19 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 15, 2016

Our group of 3 each had different main dish but shared calamari app. and all were pleased. Large portions and fast service.

Thank Rustfarmer
Huntsville, Alabama
Level Contributor
14 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 29, 2016

This has to be the best dining experience we have had in a very long time. I am very pleased with the attentiveness of the host and our servers. Our party of 9 was well taken care of. Our drinks kept coming, the food was amazing! I highly recommend this location... they standards are quite well above the normal in... More 

Thank kim s

Travelers who viewed Carrabba's Italian Grill also viewed

Franklin, TN

Been to Carrabba's Italian Grill? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    4 of 5 stars
  • Value
    4 of 5 stars
    4 of 5 stars
Average prices
$21 - $30
Lunch, Dinner, Brunch
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations, Television
Good for
Families with children, Large groups, Romantic
Open Hours
11:00 am - 9:30 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
Location and Contact Information
  • Address: 553 Cool Springs Blvd, Franklin, TN 37067-7253
  • Location: United States  >  Tennessee (TN)  >  Franklin
  • Phone Number: 615-778-9111

Questions & Answers

Questions? Get answers from Carrabba's Italian Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?