We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Panera Bread


Ratings and reviews


Location and contact

From focusing on quality, clean ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don't have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi , or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Franklin is here with warmth and welcome. Panera Bread. Food as it should be.
Breakfast, Lunch, Dinner, Brunch
American, Cafe, Soups
Delivery, Takeout, Seating, Wheelchair Accessible, Outdoor Seating
Reviews (48)
Filter reviews
48 results
Traveler rating
Traveler type
Time of year
Traveler rating
See what travelers are saying:
Selected filters
Updating list...
1 - 10 of 48 reviews
Reviewed 1 week ago via mobile

We’ve been going to Panera for years! One person working the front at dinner time. Despite it not being that crowded, it took 10” to order and an additional 10-15” to receive our order (soup). Place was disorganized, unkept & our of many items. Both...More

Date of visit: June 2019
Thank karinsU1657UE
Reviewed March 31, 2019 via mobile

Avoid this location for group orders. They made an error in our group our and did not attempt to correct the situation. Very bad customer service. Very disappointed in Danny the manager at this location.

Date of visit: March 2019
Thank Jess E
Reviewed July 18, 2018

There’s always a new salad being rotated in and out of the menu, and Thea Dai he’s are very good. My favorite pastry is their “to die for” cinnamon crunch bagel.

Date of visit: June 2018
Thank C6325JVstevet
Reviewed May 20, 2018

Well prepared food and excellent selection. I highly recommend it for lunch. Prices are moderate for lunch.

Date of visit: May 2018
Thank sugarray2
Reviewed February 20, 2018

From out of town and stopped for lunch. Unfortunately the experience was not good, and we are big Panera fans. Sandwich was not made very well, asked for a Ceasar salad and it was served with chicken and didn't ask for chicken, and place was...More

Date of visit: February 2018
Thank maryannep34285
Reviewed February 6, 2018

Great location and the food was excellent. The staff was very friendly, the tables and counters were clean.

Date of visit: January 2018
Thank 922bertam
Reviewed November 22, 2017

First time I ever had a soufle. It was very good. They have free wifi. Great place to get coffee and use the internet.

Date of visit: November 2017
Thank 282cheryla
Reviewed October 2, 2017 via mobile

We visited this location on Sunday night on 10/1. Here is what happened in order of events. 1. Asked for ranch dressing and was told the did not carry ranch only to have the manager list every dressing and the last item was spicy ranch,...More

Date of visit: October 2017
Thank spsine
Reviewed September 28, 2017

Decent selection of soups, salads, sandwiches and baked potatoes. Decent variety of options including meat and vegetarian.

Date of visit: August 2017
Thank lagiant
Reviewed August 15, 2017 via mobile

PB is a popular meeting spot for friends and business clients. Casual with semi private nooks for meetings. A very wide selection of soups, sandwiches, pastries, egg dishes, smoothies, coffee and more. Parking at this location always is scarce. If you're meeting someone, get here...More

Date of visit: August 2017
Thank StevenD_FranklinTN
View more reviews
Nearby HotelsSee all 27 nearby hotels
Country Inn & Suites by Radisson, Cool Springs, TN
712 reviews
.18 miles away
Aloft Nashville Franklin
535 reviews
.19 miles away
Hampton Inn and Suites Nashville Franklin (Cool Springs)
732 reviews
.22 miles away
TownePlace Suites Franklin Cool Springs
141 reviews
.25 miles away
Nearby RestaurantsSee all 424 nearby restaurants
Connors Steak & Seafood
334 reviews
.33 miles away
Jonathan's Grille
295 reviews
.18 miles away
The Draft Room at Kings
115 reviews
.27 miles away
Bonefish Grill
200 reviews
.27 miles away
Nearby AttractionsSee all 115 nearby attractions
Aspen Grove Park
18 reviews
.79 miles away
The Draft Room at Kings
22 reviews
.27 miles away
Elements Massage Franklin
7 reviews
.28 miles away
Kings Dining & Entertainment
85 reviews
.29 miles away
Questions & Answers
Get quick answers from Panera Bread staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing