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We had a party of 7 and waited 20 minutes at table with no acknowledgement we were there - had to go back to the hostess to even get a server. Manager apologized and offered appetizers, yet 10-15 more mins pass, apps arrive and still...More
Date of visit: August 2019
BonefishGrill, Guest Relations Manager at Bonefish Grill, responded to this reviewResponded September 6, 2019
We always want your food and service to be perfect so you can focus on enjoying your evening out. We're sorry to hear that we under-delivered. Your feedback means a lot to us and will be taken into consideration for the future.
The Cod Imperial was excellent. Great flavor and generous portion. Salmon was cooked perfectly and delicious. Thermidor gnocchi was fantastic and highly recommended. Fish and chips is also a good choice. Service was excellent. Make reservations as they get busy after 5. Did not try...More
Took a group of 6 to lunch on a Friday at 12:30 and there was no wait for tables nor was it crowded. Waitress seemed to be preoccupied at times but did an OK job serving us. Food was good, not great, feel the whole...More
Please come early for dinner, this place get crowded and ask for Happy Hour Menu (for Early Dinner time) or they will not give it to you. We did not know if they have happy hour menu until we finished.
Nothing special in their menu,...More
Order was wrong. I ordered a filet with two specific sides and they substituted the side with something else without telling me. Steak was rectangular tough fatty mess. Will not return.
Date of visit: August 2019
BonefishGrill, Guest Relations Manager at Bonefish Grill, responded to this reviewResponded August 20, 2019
We're sorry to hear your order wasn't right. We'd like to get in touch if you could please fill out our Contact Us form and we will reach back out: http://bit.ly/2WFCNWi
Went on a Wednesday night and the place was packed. Fortunately we had a reservation so we were seated immediately. The waiter told us that they have Bang Bang Shrimp Specials on Wednesdays which attracts the crowds. The salmon and house salad were great as...More
Well, short of writing a book for the review, I was there early (5pm) on a Monday. There were 3 tables occupied. My waitress, while nice, just didn’t cut it. I ordered a drink, app and entree. App and entree from the specials and neither...More
Pleasantly surprised. The food and service has improved significantly. Went there for lunch and had the salmon with lemon butter sauce along with the house salad. Portions were large. Josh, the waiter was efficient and cordial. food was a little pricey but worth the cost.
We went to bonefish grill for a birthday meal three in Jan we had been here quite a few times but some thing was off service was not as good our waiter was not really interested in us the food that is always good was...More