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148 Paul Huff Pkwy NW, Cleveland, TN 37312-2900
10:00 am - 10:00 pm
Open now
All hours
Sun 10:00 am - 10:00 pm
Mon - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
More Info
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49 Reviews from our TripAdvisor Community

Traveler rating
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Time of year
Showing 48: English reviews
Cleveland, Tennessee
Level Contributor
114 reviews
93 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Came here on a Friday night. Had to wait about 30 minutes, which was no big deal. Our server was awesome, wish I remembered his name. The food was excellent!!

Thank Supersora89
Benton, Tennessee
Level Contributor
9 reviews
5 restaurant reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Always a pleasure, to come here! The waitresses are always polite! Always friendly! For me, it's not so much the food, it's how you are treated! A kind word goes along way! I always have a great experience! (For me anyway)

Thank Gary2462
Level Contributor
26 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Inconsistent steak temperature, is the biggest problem. I have been before and had terrible service, but that was much improved. Side items were fresh. Menu was southern and covered the basics. Had a great coupon or would not come again.

Thank Julie V
Cleveland, TN
Level Contributor
170 reviews
121 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed July 3, 2016 via mobile

I rarely write reviews on chain restaurants, especially those close to home but today is an exception due to the excellent service from Sean. My most common complaint here is slow service. Today the team was spot on...and I'm reminded also that originals are sometimes just the best. O'Charley's Southern Fried Chicken salad has been on the original menu for... More 

Thank axavol
Cleveland, Tennessee
Level Contributor
24 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 18, 2016

Several friends and I have lunch here several times per month. I have the menu memorized, so I can choose anything and be assured that it will be superior. I recently picked up a to go order to take to an ailing friend. The fried chicken salad and chicken harvest soup was packaged separately and every single item needed was... More 

Thank CathyGE2014
Level Contributor
4 reviews
4 of 5 stars Reviewed May 11, 2016

We were very pleased with the food which was recommended by our server. We had the Filet Mignon and Cedar Plank Salmon. Service was good and the food was very hot when delivered.

Thank melanie l
Cleveland, Tennessee, United States
Level Contributor
63 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 1, 2016 via mobile

Went there for lunch today. Got the tater tot fondue as an app. Lots of tots and plenty of cheese and sour cream. (Saved the cheese for the broccoli) Main dishes we're Nashville hot chicken and chicken fried steak. Hot chicken was spicy and very flavorful. Not so hot that you couldn't taste the chicken. The chicken fried steak was... More 

Thank Bubbaflavel
Cleveland, Tennessee
Level Contributor
152 reviews
119 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed February 2, 2016

I chose the cobb salad because it was the only one that had avocado. It was delicious! The southwestern ranch dressing was also tasty! I would have this again!

Thank rwilliams2911
Level Contributor
42 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed December 23, 2015 via mobile

Funny thing is ever time I go in haha email to wait on bread. Shouldn't someone just make sure to keep baking the bread? Taste like a chain restaurant food at higher than average prices.

Thank Bryan J
Athens, Tennessee
Level Contributor
35 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 15, 2015

Their food is typical national chain fare, and their servers are not always the most reliable or friendly.

1 Thank Oldcrabrick

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 stars
    4 of 5 stars
  • Value
    3.5 of 5 stars
    3.5 of 5 stars
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Serves Alcohol, Wheelchair Accessible
Good for
Dining on a budget, Families with children
Open Hours
10:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
Location and Contact Information
  • Address: 148 Paul Huff Pkwy NW, Cleveland, TN 37312-2900
  • Location: United States  >  Tennessee (TN)  >  Cleveland
  • Phone Number: 423-472-2192

Questions & Answers

Questions? Get answers from O'Charley's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?