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Shane's Rib Shack

Certificate of Excellence
$$ - $$$
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4484 Frontage Rd NW, Cleveland, TN 37312-2903
11:00 am - 8:00 pm
Open now
All hours
Sun - Wed 11:00 am - 8:00 pm
Thu - Sat 11:00 am - 9:00 pm
More Info
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44 Reviews from our TripAdvisor Community

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Time of year
Showing 43: English reviews
Cleveland, Tennessee
Level Contributor
36 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed September 6, 2016

I really used to enjoy eating here but it's been hit or miss for a while and increasingly the restaurant has been dirtier and the service less and less attentive. I peeked in the kitchen and it looks like a mess at a glance. It bums me out.

Thank vgates81
theonepointe, Owner at Shane's Rib Shack, responded to this review

I apologize about your experience. My name is Michael and I am the local owner of Shane's. I see every point of feedback as a training experience. I appreciate you letting us know. Do you know about what time you were in so I can review it with my staff. I would love to turn this negative experience into a... More 

Crandall, GA
Level Contributor
249 reviews
188 restaurant reviews
common_n_restaurant_reviews_1bd8 118 helpful votes
1 of 5 bubbles Reviewed August 7, 2016 via mobile

We stopped in on a Sunday afternoon for an order to go. We got home with pullked pork, fries, macaroni & cheese. We were very disappointed. The pork was mushy, like it had been kept in a steamer overnight, making it slimy and inedible. The BBQ sauce tasted ok, the macaroni & cheese was tasteless and obviously reheated from the... More 

Thank LisaandBruce
theonepointe, Owner at Shane's Rib Shack, responded to this review

I apologize about your experience in our store. We strive to do our best and make sure that we deliver a quality product to our customer. I appreciate the feedback and would like to contact you about your food. Is there a contact number for you to reach out to? My name is Michael and I am the local store... More 

Hamler, Oh
Level Contributor
275 reviews
187 restaurant reviews
common_n_restaurant_reviews_1bd8 99 helpful votes
5 of 5 bubbles Reviewed June 2, 2016

Not the best barbeque - but it's always GOOD - the food is HOT and its quick and tasty. I LOVE THEIR WINGS - but no matter what we have had it's good.

Thank lange1
Horseheads, New York
Level Contributor
28 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed April 22, 2016

We enjoyed our lunch at Shane's Rib Shack. The food was very good and there was a reasonably short wait for our food even though the restaurant was very busy that day. Would definitely recommend!

Thank Vicki G
Chattanooga, Tennessee
Level Contributor
26 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 10, 2016

Ribs are so good and tender. They are seasoned so well that I like them "dry". My wife loves them dripping sauce. Their fried okra is delicious along with the French fries, sweet potato fries, Mac and cheese, and slaw? They also serve BBQ pork and chicken fingers. I'm sorry, but the above is all we eat, so I think... More 

Thank David R
Level Contributor
42 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed February 17, 2016 via mobile

Food tastes it is warmed out of microwave. Not impressed. Little pricy for not fresh food. Average desserts.

Thank Bryan J
Naples, Florida, United States
Level Contributor
55 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed February 13, 2016

We decided to have a sampler which had ribs, pulled pork and boneless wings. The pulled pork was wonderful, (moist and flavorful without the sauce) The ribs were really good. Not the best wings, but we have had sensational wings elsewhere. The traditional sauce is great. You can purchase it bottled. The fried Okra is delicious. The baked beans and... More 

Thank Janice S
Cleveland, Tennessee, United States
Level Contributor
64 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed January 18, 2016 via mobile

We had lunch there and ordered the pork sandwich and BBQ chicken. The sandwich was large with a generous amount of cole slaw but the pork was minimal at best. The okra I ordered as a side was excellent and plentiful. The chicken was good as were the onion rings. Now, the table we were at had a distressed finish... More 

Thank Bubbaflavel
Chattanooga, Tennessee
Level Contributor
46 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed January 15, 2016 via mobile

We drive from ooltewah once a week, the food is always very good. Best chicken fingers around. Great salads. Best fried okra around.

Thank EarlB731
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 4, 2016 via mobile

My family was looking for a place to stop on the way home from Gatlinburg that would be fast but not exactly fast food. This was perfect! The food was great (also cheap AND good size portions) with quick service. I have 2 growing boys and they both gave glowing reviews. We have now added this place to our list... More 

Thank Jennifer W

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Average prices
American, Barbecue
Lunch, Dinner
Restaurant features
Takeout, Seating, Outdoor Seating, Wheelchair Accessible
Good for
Dining on a budget, Families with children
Open Hours
11:00 am - 8:00 pm
11:00 am - 8:00 pm
11:00 am - 8:00 pm
11:00 am - 8:00 pm
11:00 am - 9:00 pm
11:00 am - 9:00 pm
11:00 am - 9:00 pm
Location and Contact Information
  • Address: 4484 Frontage Rd NW, Cleveland, TN 37312-2903
  • Location: United States  >  Tennessee (TN)  >  Cleveland
  • Phone Number: 4234765970
With a Rustic BBQ House in the inside, a huge color explosion of fun and relaxation will make any day a happy one. Great detail to service and clean service environment is a welcome to any family. Come out and join us if you want a fast casual experience that will take the stress away from your day.

Questions & Answers

Questions? Get answers from Shane's Rib Shack staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?