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Open Hearth

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COVID-19 update: See the added health and safety measures this property is taking.Read more

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$18 - $46
CUISINES
Steakhouse, Seafood, American
Special Diets
Gluten Free Options
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meals, features, about
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Daily temperature and symptom checks for staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
Read more
Updated 07/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Open Hearth
Updated 07/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Reviews (141)
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91
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9
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2
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LanguageEnglish
Traveler rating
91
28
9
9
2
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All reviews trigger fish salad fried chicken steak lobster bisque potatoes sour cream full bar last night bacon bits birthday dinner another couple entrees additions regulars specials sides
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Reviewed April 10, 2022

We have been patrons here for as long as I can remember and my parents as far back as the beginning. Had the lobster bisque last night and it was perfect! I ordered the crab cakes with rice pilaf and it came with a side...of broccoli. It was fantastic as was the salad and bread. I like that they serve a basket of additions like cheese, butter, bacon bits, and sour cream for your potato. The coffee is fantastic. The food and service is always top notch and consistent! We walked in told them our reservation was at six and was seated and they took our drink order immediately! Very satisfied!More

Date of visit: April 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed March 14, 2022

This visit we were with another couple who also enjoys the Open Hearth. It's not just the wonderful menu, the drinks, or the food, all of which are delightful, but the warmth that you feel when you are greeted and realize that it's sincere. They...have a full bar and nice wine selection, the menu offers a selection that you don't have to eat the same thing over and over (unless you want the best fried chicken you ever ate) and servers that understand how to serve. This evening, our table had the fried chicken, the trigger fish and the halibut. We then shared a desert. One thing that did surprise us was the charge of .50 cents for blue cheese olives, which we have never paid in any other restaurant and the portion was very small.More

Date of visit: March 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 13, 2021

Been in Gville for 20+ yrs, and have gone to the Hearth maybe 5 times in last few years as a place for special meals. Our son was leaving for college the next day so we thought we would take him for a fine meal/great...steak before he left. Arrived last night for our 615 p and was quickly seated, little did I know it would be the best part of the evening. Out waitress appeared and from the start it was obvious we were a bother for her, she was short with us, said nothing regarding specials, just seemed curt/bothered about having to serve us. We did order the wedges..they were average with fantastic house dressing, our main entrees were a salmon that was dry with no flavor, a NY strip with less flavor, and my marinated chicken which was tasty but not special in any way. The sides were good, but certainly didnt make up the tasteless meal. When the waitress returned and asked how our meals was, she told her and asked to talk with the manager. Well a few minutes later another waitress came to our table and said she was helping manage for the night...we explained again about the lack of taste/ quality to our meal, she said she would look into it, and the original waitress came back and handed us the bill with no adjustment. Now hold that thought...a few minutes later by chance, the REAL manager was at the table next to ours and happened by our table and inquired about our meal..we again explained regarding the absolutely tasteless food and attitude challenged waitress, she listened carefully and then said the following" since they get complaints either about flavoring or not flavoring the steaks, they DONT flavor them but let the customer request how they want it done or flavored AND that regulars know this.."So you gotta be a regular here to get the meal cooked the way you like, NEVER in my 50 + yrs eating from dives to five stars have I heard that one. She did make an adjustment to the bill, but rest assured we will not darken their door again.. Maybe the reviews are great from the regulars (they know the drill), but if you aren't a regular...Diner beware..More

Date of visit: August 2021
Helpful?4  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed October 15, 2020 via mobile

We celebrated our 43rd anniversary tonight. Allison was our waitress and she treated us like we were her only customers! The Trigger Fish is SUPERB!!! Bake potatoes were hot, fresh, and soft. The butter, cheese, bacon, and sour cream come individualized now instead of on...the lazy Susie. Then Allison brought us a piece of the most scrumptious strawberry shortcake! Thank you very much for GREAT food and service!More

Date of visit: October 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
NMM52, Owner at Open Hearth, responded to this reviewResponded October 18, 2020

We are delighted that you and your spouse of 43 YEARS chose us to celebrate your anniversary. Making life events very special is our goal in providing hospitality. We will make sure that Allison is aware of your compliments. Thanks so much for your kind...More

Reviewed May 21, 2020 via mobile

Unbelievable meal. Fabulous service and even better food. A steak you would expect at one of the “name” steakhouses for much less. One of our company also had the trigger fish which looks delicious as well. There’s a reason this place has been in business...for more than 40 years and tonight I learned why!More

Date of visit: May 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
StarrM41, Owner at Open Hearth, responded to this reviewResponded May 26, 2020

What fabulous accolades! We certainly do attempt to make each individual have a great experience. So very glad you and your party felt that! Thank you!

Reviewed January 5, 2020

Went to the Peddler Restaurant, but no where to park on a Friday night, December 26th. I had not been to the Open Hearth in years, and I hear Mike Gallagher, "radio talk show host" talk about this restaurant often on his show, so decided...to call and see if they had an opening. We were lucky, they had 1 table available. We were seated immediately and it is a very nice restaurant inside. My sister and I both ordered fish, she had Trigger fish, and I had Halibut. My halibut was overcooked, and even though I was a little disappointed, I didnt say anything since it was a special occasion. My sister and I both thought the food was just average. I hope this is unusual for this restaurant, because it has a really good reputation.More

Date of visit: December 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
StarrM41, Owner at Open Hearth, responded to this reviewResponded January 7, 2020

Please let us know and we’re happy to make your order as delicious as possible! Come again. Happy new year

Reviewed November 10, 2019

Friends of ours wanted to go to dinner and we suggested Open Hearth because for some reason it seems out of the way for us, but it really isn't. I titled the review you can always count on The Open Heart because it is that...simple. We have never had a bad meal here. The food is very consistent and delicious. They have the best Fried Chicken and they are known for their steaks and fish too. I would ask them to carry Belevedere Vodka which they don't and I do think it's the best. This night we had the Fried Chicken and the Triggerfish both were excellent and came with salad and a side. Great food in a comfortable atmosphere makes Open Hearth a great reason to dine out.More

Date of visit: November 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
StarrM41, Owner at Open Hearth, responded to this reviewResponded November 12, 2019

I must say as I looked around the restaurant this past Saturday night I do remember your dashing mustache! I’d just returned from spending two weeks in Columbia at a hospital with my mother, sat immediately at the bar, ate a delicious filet and left...More

Reviewed October 15, 2019 via mobile

Outstanding! We have not been here in years but we will come more frequently! Elaine was our waitress and she is FABULOUS! We started with the Lobster Bisque then had the Porterhouse with steamed broccoli, asparagus, brussel sprouts and carrots with a homemade roll. Steak...was cooked perfectly and was so tender and delicious. My husband had the Chicken medallions that were so tender and delicious. For dessert we were given scrumptious Strawberry Shortcake and I had their AWESOME Key Lime Pie. The atmosphere is fabulous with music playing softly and candle on the table with a fresh red rose just really set a wonderful ambiance. Thank you everyone for your hard work. We appreciate it.More

Date of visit: October 2019
Helpful?
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StarrM41, Owner at Open Hearth, responded to this reviewResponded October 16, 2019

Thrilled to hear your heart felt review of such a special occasion in your lives! You certainly touched on all the bases a restaurant wants to hear. Thank you. Hope to see you again soon!

Reviewed September 6, 2019 via mobile

I have a new place to celebrate special occasions or just to have a fabulous meal. We drove about 30 minutes on a Friday evening and it was worth every traffic light we endured to get there. From the time we walked in until we...left, we were treated very friendly, respectfully, and with delightful energy from Allison. We will certainly ask for her again. We started with Cupcake Moscato, fabulous salads, my son substituted his salad for French Onion soup. The dinner came and was way more magnificent than I ever expected. I love that they place a carousel with condiments for baked and sweet potatoes. We each were able to put in our potatoes what we wanted. The rib-eyes and porterhouse were some of the best steaks we have had and yes we have eaten at some very fine steakhouses. I would put mine up to any other steak sold near or in Greenville, however, I devoured it too quickly. We finished up with delicious coffee and shared desserts. My husband and I loved the coconut custard pie and my son and mother shared the key lime pie. They both said it was fantastic. I hate I didn’t take pictures of the restaurant, my family, or the food. We were just living in the moment and left with great memories. Thanks mom for the treat! Thanks Allison for the phenomenal service - even calling me back to get the rolls my mom wanted for her leftovers. We will be asking for you next time and I promise there will be a next time.More

Date of visit: September 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
StarrM41, Owner at Open Hearth, responded to this reviewResponded September 7, 2019

Wow. What a great review. Thought I’d answered earlier. Sorry. Allison will certainly get “thumbs up” from us too! Please come again soon. And take pictures next time!

Reviewed August 21, 2019 via mobile

OMG, nothing but excellent food, service,family friendly. Ribeye steak was fantastic, best I’ve had in awhile. Complimentary short cake (strawberry) for birthday son. Will return soon.

Date of visit: August 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
StarrM41, Owner at Open Hearth, responded to this reviewResponded August 22, 2019

Happy birthday It was a busy evening so very glad you had a good time. Jimmy ages and cuts his own steaks on premise. You chose well With the Ribeye! Please come again soon

Reviewed July 15, 2019 via mobile

Service was great and greeted at the door what I felt to be the owner or manager at least. Cozy place and quiet for a nice dinner. Bottle of wine was very good but then it began to slide. My wife enjoyed her Greek chicken...but my filet was dry with no taste not even a char grill taste. Salad was just fair and the baked potato was good with all the things to go with it. But everything crashed when I finished with the southern pecan pie and it tasted like frozen mrs Edwards pie from the grocery frozen food section. Really need to make the filet better and really improve on the pecan pie for $5. What started off to be a great night crashed quickly.More

Date of visit: July 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
StarrM41, Owner at Open Hearth, responded to this reviewResponded July 22, 2019

So very sorry that your evening “crashed!” Being an independent establishment we try very hard to please. There’s no excuse for a dry filet. We would have been happy to cook another for you. As for the dessert, I have no rebuttal. If this was...More

Reviewed June 30, 2019

My friend and I were going out to dinner that =night and we chose a restaurant, but when we got the message from Open Hearth we both thought the same thing, wow, pork Chops sounds great and they are a reduced price special. So we...went to Open Hearth and enjoyed great Pork Chops along with a salad and a side. You can't beat the price, quality or portion. Thanks, Jim for a wonderful dinner.More

Date of visit: June 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
StarrM41, Owner at Open Hearth, responded to this reviewResponded July 1, 2019

Glad you joined “Jimmy’s Club”. The last Tuesday in each month we treat members to a great special. Come in more often. Let us get to know you. I’ll let Jimmy know of your review. Thanks

Reviewed June 28, 2019

Visited my mother in Greenville and we went to Open Hearth, an institution in Greenville. Well, why was this my first visit??! It was great. My mother told me her Supper Club goes to Open Hearth, and many of them order the fried chicken or...Greek chicken. I got the fried, because the server told me she liked it best. It was great: hot, crispy, peppery, great flavor. She was right. My mother enjoyed the salmon salad, which had a really nice sized salmon filet on top of greens and other salad fixins. We both enjoyed a nice glass of chilled Chardonnay. There were a good many peole in the restaurant, just an indication that it's a popular place. I had a wonderful time with my mom: the noise level was low, the lighting just right, very comfortable and relaxing time, the server was so very pleasant. And the food was GREAT. I'll go back.More

Date of visit: June 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
StarrM41, Owner at Open Hearth, responded to this reviewResponded June 30, 2019

Thanks so much for this review! It’s always nice to hear the positive things... I must admit I love the fried chicken as well. Glad you came back in to visit when we found your sweater. Now please come soon to dine! Happy 4th!!!

Reviewed June 4, 2019 via mobile

We went to the Open Hearth to celebrate my sons high school graduation. The food was great - as usual and the service was solid. We will definitely return!

Date of visit: June 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
StarrM41, Owner at Open Hearth, responded to this reviewResponded June 6, 2019

Delighted you chose the Open Hearth for the celebration! Our very best wishes to your graduate!

Reviewed April 15, 2019

Quaint and casual with more than casual food. Easyu to find location. Reservations are a good idea but not required.More

Date of visit: January 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
StarrM41, Owner at Open Hearth, responded to this reviewResponded April 16, 2019

Thanks for taking your time to review us. No, sorry about Sunday. It’s our only family time. Yes, reservations are suggested but not always necessary. If we have a spot, you’ll never be turned away! Have a nice week and we hope to see you...More

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Questions & Answers
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Hannah B
October 31, 2018|
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Response from Richard A | Reviewed this property |
Best to call them
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Tony M
July 18, 2017|
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Response from FritsTP | Reviewed this property |
Agree...same as above.
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Frequently Asked Questions about Open Hearth

Yes, Open Hearth offers takeout services.

Yes, Open Hearth is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Open Hearth is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4