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Ratings and reviews

Certificate of Excellence2018 - 2019 Winner
RATINGS
Food
Service
Value

Details

PRICE RANGE
$4 - $15
CUISINES
American
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features, about
Reviews (261)
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261 results
Traveler rating
210
28
16
5
2
Traveler type
Time of year
LanguageEnglish
Traveler rating
210
28
16
5
2
Show reviews that mention
All reviews brunch crepes hash browns smoked ham brussel sprouts fries salad burger downtown spartanburg henry street hazelnut latte spring st amazing food order at the counter main street outdoor seating great lunch
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Reviewed 1 week ago via mobile

Had our anniversary brunch here!! It’s in the middle of Covid but they have all the precautions in place! The street is blocked off so patrons can enjoy outdoor eating. The waitstaff was so attentive and made us feel welcomed and appreciated. The FOOD WAS...More

Date of visit: May 2020
Helpful?
TCFOwner, Owner at The Crepe Factory, responded to this reviewResponded 1 week ago

Thank you so much for entrusting us with the celebration of a special occasion during this time. We have made the safety of our guests our top priority so they can dine in comfort. We very much appreciate your kind words and business.

Reviewed February 28, 2020

I come to the Crepe Factory every now and then. I am always treated like a priority. My 7 month old daughter gets a lot of attention and they make sure she has a little something new to try each time. I also get the...More

Date of visit: February 2020
Helpful?
TCFOwner, Owner at The Crepe Factory, responded to this reviewResponded February 28, 2020

Courtney, we are so glad to hear you and your daughter enjoyed your time at our restaurant. We strive to provide an all around great experience for all our guests and are so glad to hear that we did that during your visit! Thank you...More

Reviewed February 28, 2020

The Crepe Factory has easily become a favorite of mine! With so much to offer and a welcoming staff I feel right at home in the cozy environment. The staff remembers me and many regulars by name and it shows they absolutely love what they...More

Date of visit: February 2020
Helpful?
TCFOwner, Owner at The Crepe Factory, responded to this reviewResponded February 28, 2020

Hearing you feel at home in our restaurant means so much to us as that is exactly what we strive for. Hannah does a great job trying to get to know all our customers and offers great menu suggestions to those looking to try something...More

Reviewed February 27, 2020

Me and my wife stopped in to try The crêpe factory overall a great experience customer service was great the food was excellent I ordered the crêpe factory burger it was delicious and a good size burger also ordered the hash browns which were unique...More

Date of visit: February 2020
Helpful?
TCFOwner, Owner at The Crepe Factory, responded to this reviewResponded February 28, 2020

While we are not a traditional burger restaurant, The Crepe Factory burger is a must try at our restaurant. We are so glad you did. The hash browns are a great complement to the burger and we suggest all new guests give them a try....More

Reviewed February 27, 2020

I met with a group here over the weekend after being recommended by a colleague and was pleasantly surprised. I had the Spring St crepe with hashbrown potatoes accompanied by brussel sprouts and they were outstanding! I believe the two others got a sweet crepe...More

Date of visit: February 2020
Helpful?
TCFOwner, Owner at The Crepe Factory, responded to this reviewResponded February 28, 2020

Thank you so much, Cody. We have business groups come in all the time and find that our menu offers something for everyone. We are more than just crepes! If you find yourself in our area again, we'd love to welcome you back. Thank you...More

Reviewed February 27, 2020

Went to eat for lunch. Ordered the lobster roll aka "the Bobster roll" and was not disappointed. Ate my chips while I waited for it to be prepared. It did not take long. The atmosphere is charming and it is a pleasant restaurant to sit...More

Date of visit: February 2020
Helpful?
TCFOwner, Owner at The Crepe Factory, responded to this reviewResponded February 28, 2020

The lobster roll, made by Bobby, is a special menu item available on Fridays and is available while they last. We are so glad you were one of the lucky customers to get one! We are honored your would recommend us to family and friends....More

Reviewed February 27, 2020

2/25/20 - The Crepe Factory came highly recommended so we finally carved out some time to give it a try. Unfortunately we were very disappointed. We arrived at 11:10 a.m. The restaurant had eight people in it, two of which were waiting for their food....More

Date of visit: February 2020
Helpful?1  
TCFOwner, Owner at The Crepe Factory, responded to this reviewResponded February 27, 2020

I am so sorry to hear about your experience with us. The day you came in, I had to leave suddenly to address an emergency with a sick family member which caused us to be shorthanded in the kitchen. I regret that you had the...More

Reviewed February 25, 2020 via mobile

Went for lunch this week. Order at the counter, get your own drink and take a number stand to your table. Menu consists of crepes (of course), both sweet and brunch styles, sandwiches and a few salads. I chose the trio salad with chicken salad,...More

Date of visit: February 2020
Helpful?
TCFOwner, Owner at The Crepe Factory, responded to this reviewResponded February 25, 2020

We take reviews like yours very seriously and see the need to make adjustments. We offer infused water for all customers. Because of this, we do use plastic cups so we do not charge customers a cup or water charge as is customary at other...More

Reviewed February 16, 2020 via mobile

We went there this morning for breakfast after reading good reviews. The staff was pleasant, although seemingly short-handed. After a long wait, our food was brought out. The crepes were room temperature at best. The grits were cold and runny. Only the good coffee made...More

Date of visit: February 2020
Helpful?
TCFOwner, Owner at The Crepe Factory, responded to this reviewResponded February 17, 2020

Charles, thank you for sharing your experience with us. The day you dined with us we very large groups of dance competitions in town that patronized our restaurant early in the morning. Because of this, we went through three times the amount of grits we...More

Reviewed February 2, 2020

Visiting Spartanburg, SC and looking for a local eatery. No chain restaurants for us! Found this gem in downtown Spartanburg. Plenty of breakfast choices. Crepes were outstanding!!! We were lucky enough to chat with the owner and a couple of the folks working this particular...More

Date of visit: February 2020
Helpful?
TCFOwner, Owner at The Crepe Factory, responded to this reviewResponded February 3, 2020

Thank you so much for supporting small locally owned businesses - both home and while traveling. They are the backbones of our communities! We sincerely appreciate your kind words.

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