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Service is terrible at this place! This is the third time the family and I have eaten at this place and the it doesn't let you down on the expectations of being the worst places in town list.
Drinks when you order come in groups;...repeatedly asking for your drink cause they forget or doing other things. Took 3 times asking for my daughters drink to get it to her.
They take your order and when it comes it is NEVER what you asked for! On top of asking for my daughters drink several times they "forgot' to bring her food to her. We were all done with out meals before she got hers. When she finally received her meal it was "burnt" and they had the disrespect to their customer to deliver that crap to the table anyway!
I am going to pass it around to every person i see and know that this place should be closed down and wiped out of the Rock Hill area for good.More
We ordered a takeout lunch and I placed the order. When we picked it up and got back to work, the main part of my meal was missing. I called and at first I was told I hadn’t placed my order. I explained I had...part of my order. I then had to go back to get the rest. After returning to work again (work was about 10 mins away) I found my food was cold, which made me think it had been sitting for a while. While eating my taco, I found a LONG hair in my food. I don’t have long hair at all. At this point I stopped eating and threw the rest away. It will be a long time before I eat here again.More
We moved here in January and El Cancun was our favorite for Mexican up until we ate here. The server was a wonderful young man and the chips and salsa were very good. Main dishes were full of flavor and freshness!
This is our favorite place to get Mexucan good. We have tried several dishes and they have all been good. I esp like their green enchilada sauce. I get that instead of their salsa for my chips. We eat here frequently and have yet to...get a bad meal.More
Decor was ok...typical small Mexican restaurant. Hostess and server friendly. Food was terrible. The chips were old and greasy, our meals even worse. Everything on our plates was old and dried out and tasted like it was days old. I got the combo #4 (enchilada,...chile rellano, rice and beans). The rice was hard and dry, the beans (along with everything else on the plate) were cold. The enchilada and the rellano were cold and soggy and the taste and texture of something that had been popped in the microwave and then left sitting until it was cold again. My husband had the steak tapatio. One word...NASTY! I can add three more words...greasy, tough, and fatty! Same thing for his meal as with mine. Old and cold. I would have thought they would have made some effort as it was a Saturday evening...I guess this is why there was only one other couple there when we arrived. Will never go back!More