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Franco's NY Pizza

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Ratings and reviews

Travelers' Choice
RATINGS
Food
Service
Value

Details

PRICE RANGE
$5 - $18
CUISINES
Italian, Pizza, American
Special Diets
Vegetarian Friendly
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meals, features, about
Reviews (97)
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97 results
Traveler rating
67
17
7
3
3
Traveler type
Time of year
LanguageEnglish
Traveler rating
67
17
7
3
3
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All reviews garlic knots rigatoni pizza frango pie antipasti salad wings sandwiches fries great lunch specials just the right amount last night andrea sauce waitress toppings
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Reviewed 2 days ago

We found everything about this place great. Staffs are awesome. The only thing is that the pizza was kinda sour.

Date of visit: October 2020
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Reviewed 5 days ago via mobile

We ordered online for delivery. We live close and on several occasions saw signs for free delivery’. When you order delivery online it automatically takes you to the slice a delivery company. The slice charged me $3.49 delivery charge and .99 for a service charge...for an ordering totaling 15.00. My total bill after fees and a 15% tip was $24.95. Buyer beware!More

Date of visit: October 2020
Helpful?
Reviewed 1 week ago

Good food and prices. Friendly staff. Sign says order at counter. But we are too old to stand and try to decide. Internet says on tuesday, they have special 2 entree and 2 salad for 19.99 but certain entree not available in deal when you...get to restaurant. Too confusing for us old timers who are use to a menu at the table.More

Date of visit: October 2020
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Reviewed August 30, 2020 via mobile

They have a lunch special that has two pieces of pizza and a drink for 5 bucks. The pizza is absolutely awesome. They were working hard on sanitation. Can’t say enough about how good it is.

Date of visit: August 2020
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Reviewed August 1, 2020

The pizza was delicious! They also delivered contactless which was very nice. My husband also liked the wings.

Date of visit: August 2020
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Reviewed May 20, 2020 via mobile

Sad to say, I really wanted to like this place! I ordered delivery. Order took over an hour and was left out by the road in a chair instead of bringing to table by the door as instructed. Pizza was super salty. Sauce was salty,...salami inedible. Ordered meatballs, got sausage. Paid 32 bucks and threw it in the trash. Maybe it was an off night, but there are much better pizza places nearby. I won’t return.More

Date of visit: May 2020
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Reviewed April 20, 2020 via mobile

Ordered take out from FRANCO’S in Murrells Inlet. It was very good. Can’t wait for them to reopen. Looking forward to enjoying a nice meal outside in their cozy outdoor seating area! ❤️ 🇮🇹 ❤️ 🇮🇹

Date of visit: April 2020
Helpful?
Jet829311, Franco's at Franco's NY Pizza, responded to this reviewResponded April 21, 2020

Glad to hear you enjoyed your meal. We cant wait reopen as well ;looking forward to having you back out to enjoy the restaurant. Thanks for trying Franco's

Reviewed March 10, 2020

$5 dollar daily lunch deal is hard to beat. Pizza is good and the calzones are excellent. Try to eat their at least once a week.

Date of visit: February 2020
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Reviewed March 8, 2020

We just arrived in town and needed to get something quick for dinner. My husband found this place and the pizza was very good. We used take out.

Date of visit: February 2020
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Reviewed February 23, 2020 via mobile

Good meal for good value. The chicken parm with ziti and garlic knots was very good. They have peroni on draft! Service was excellent.

Date of visit: February 2020
Helpful?1  
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Questions & Answers
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Michael S
This was the worst "restaurant" experience I've ever had in my life. 0/10 would not recommend. I was embarrassed for the waitress who tried her best. Was visiting my family and we wanted Italian- this is not an Italian place, it's a pizza place, the kitchen is incapable of making anything else on their menu. It took over 20 minutes to bring out salad. After another long wait, When the food came out and the waitress set the food down we all looked at our plates confused. My dad's lasagna was a child's portion, my mother's manicotti was burned on the edges, and my sister's and my chicken parm was so burned that the chicken was curling up... And we were served 2 different pastas even though we made no special requests... Like they were just scrounging up pasta to fill the plate. Even the pasta was overdone and sticking together. Not to mention all plates were supposed to come with garlic knots and there were none. The waitress, after setting the food down, realized immediately that everything looked bad and took all of the plates back to the kitchen and apologized. After another long wait the plates came back- lasagna had a little more portion, doubt it was remade, probably reheated with another half portion, the manicotti I think was okay, but the chicken parm plates came back burned again, but with the same pasta type this type.. burned again. Everything sans garlic knots. Supposedly they ran out of garlic knots??? They were pumping out pizzas tho, not sure how you run out of garlic knots if you can make pizza... Was too hungry to send food back, a third iteration would obviously be futile. The manger never came over to apologize. The chicken parm was like 1/8 thick... They did give 50% off, but I couldn't even eat 50% of my plate. It was a rip-off and terrible food. Shame on the kitchen and management. Even if they offered a free meal or something I'd refuse. Never go here. To be understanding, we were told that they were slammed with pizza delivery orders and behind. Well, if you're banking it with orders and very busy, perhaps you could afford to comp our meals since you knew it sucked and were unable to produce an edible plate. I get to see my family only a couple times a year and everything was so bad that we were not able to relax and enjoy our time together. We should've left, but I was visiting and didn't want to be rude to my parents who said they had been here before and enjoyed it- super awkward situation. Ruined night. Don't take your chances with this place.
July 14, 2019|
AnswerShow all 3 answers
Response from Tim C | Property representative |
We are sorry about your experience with us Michael. Knowing that we have failed you and your family is disheartening to us. We strive for not only delicious food, but also great customer service. It was painful to read... More
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