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Ratings and reviews

Travelers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American
FEATURES
Takeout, Parking Available, Wheelchair Accessible, Accepts Credit Cards
Reviews (494)
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490 results
Traveler rating
303
122
36
13
16
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LanguageEnglish
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Traveler rating
303
122
36
13
16
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Reviewed July 8, 2022 via mobile

My daughter loves this place. She says they have the best cotton candy ice cream. Typical HHI ice cream stand and crazy busy, but we keep going back. $5.49 for a single scoop and almost $10 for a double. Lots of flavors to choose from....Supposedly locally made and just for them.More

Date of visit: July 2022
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Reviewed July 2, 2022 via mobile

Dirtiest place I’ve ever been in. Also staff very disrespectful. For a family owned operation, very disappointing.

Date of visit: July 2022
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Reviewed June 5, 2022

I had a really unpleasant experience attempting to get ice cream for my daughter with allergies to eggs, nuts and seeds. I called ahead to make sure they had options, and they informed me that I would need to come and look at their allergen...list posted on their wall, but assured me there were plenty of choices. I opted for this ice cream shop based on the trip advisor ratings. We showed up to find a very unhelpful staff -- 3 kids who just said we had to look at the list and see what works. Finally they told us that if the allergy was really "contagious" (?!) then it wasn't a good idea to go there because they cross-contaminate with scoops across all tubs. So nothing is safe anyway. If you have any allergies, avoid this place at all costs. We went over to THE ICE CREAM CONE also in Coligny Center and had a billion choices, wonderful service, a color-coded cross-correlated spread sheet for allergies, and a new tub and scoop opened up to prevent cross-contamination. My 5-year old was elated after a crushing disappointment at the Frozen Moo.More

Date of visit: June 2022
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Reviewed May 27, 2022

Few ice cream shops serve have that old fashioned flavor. An example is their butter pecan that tastes like real butter. Serving sizes are not at all stingy. A single scoop is more like a scoop and a half at most other places.

Date of visit: May 2022
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Reviewed May 20, 2022

We stopped by a couple of times on our last visit to Hilton Head. A large variety of flavors and really large scoops so a single scoop is sufficient for most people. Three cone choices, yogurt too.

Date of visit: May 2022
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Reviewed May 20, 2022

While $6 seemed high for an Ice Cream cup, I was served 3 scoops, so I suppose it was fair. (It really was a lot and I couldn't finish!) Was able to taste a flavor I'd never had, but ended up with dark Raspberry which...was very very good.More

Date of visit: May 2022
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Reviewed May 18, 2022

Great ice cream stop after a day at the beach! There are SO many flavors to choose from and the service was fast and accommodating. Great location, too!

Date of visit: May 2022
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Reviewed May 9, 2022

Heard from islanders this was hands down best one ice cream in coligny square. They were right. We met owner and got the interesting account of where they get their cream from. A very specific dairy farm in Florida. You won’t be disappointed.

Date of visit: May 2022
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Reviewed May 6, 2022

Sat in front of them waiting to order, other guest would walk in and they were getting served before us they would also ask guest if they were doing okay and walk past us. Terrible service for a popular place that was not busy at...the time especially if workers had time to be on their phones wouldn't recommend this placeMore

Date of visit: May 2022
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Reviewed April 23, 2022 via mobile

No beach trip is complete without good ice cream! We found this place around lunch time and returned again after dinner for our second ice cream of the day! The selection of ice cream flavors here was endless and there were several options also for...those with allergies/preferences. I love coffee ice cream and there were 6 espresso/coffee options. $6 for a “single” which was a generous serving. The staff was extremely welcoming and knowledgeable about the flavors. Will definitely return here when back in the area!More

Date of visit: April 2022
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Reviewed April 11, 2022 via mobile

We went to The Frozen Moo last night and loved the ice cream- so we returned this evening with the rest of our family. We were treated SO rudely, I will absolutely never return to this location. The staff gave us dirty looks as soon...as we entered and were actively avoiding serving us. One of my brothers went to the opposite end to try and get served and overheard the 4 girl staff members openly talking about our family. After numerous dirty looks and side glances, we were rudely served. The ice cream was delicious but the staff was horrendous. We will find another ice cream shop to frequent when coming to Hilton Head!More

Date of visit: April 2022
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Reviewed March 30, 2022 via mobile

We’ve visited Frozen Moo on previous trips to HHI and the ice cream was very good. This time, I can no longer eat dairy and it so nice to go somewhere and do normal dining things without asking for special accommodations for dairy free. There...were 4 varieties and I had the chocolate peanut butter. It was delicious. And it was wonderful to walk around Coligny with an ice cream cone.More

Date of visit: March 2022
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Reviewed March 10, 2022

A little pricey but very good with a large selection. Portions were large and service was friendly we would visit again.

Date of visit: March 2022
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Reviewed February 16, 2022

I cannot express how much I enjoy The Frozen Moo's ice cream. Honestly I would say I'm in love. I literally even got a Frozen Moo shirt. I suggest you get the banana cream pie.

Date of visit: June 2021
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Reviewed January 2, 2022

I stopped in to grab ice cream to go (there also isn't seating inside, so I would have had to even if it wasn't the plan). I tried the chocolate peanut butter and it was very good! This wasn't the best ice cream I've ever...had, but it did the trick. It was pretty expensive too. Portions definitely could have been larger as well (and I promise that is something I RARELY complain about)! I probably would not come back.More

Date of visit: December 2021
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Questions & Answers
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MichiganTraveler6
March 13, 2015|
Answer
Response from Ckmmom3 |
I just read that they stay till last customer so assuming maybe wasn't busy the night you went and closed early. I'm sure there are set hour of operation but I've never paid attention maybe calling them before try to go next... More
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Frequently Asked Questions about The Frozen MOO

Yes, The Frozen MOO offers takeout services.

The Frozen MOO is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 3.5