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Steak 'n Shake

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499 Congaree Rd, Greenville, SC 29607-2709
+1 864-284-6256
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49 Reviews from our TripAdvisor Community

Traveler rating
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Time of year
Showing 49: English reviews
Orlando, Florida
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed September 17, 2016

I ordered a chocolate banana shake and they brought me a chocolate vanilla one. I just noticed them and the only thing they came up with what : " i heard chocolate vanilla...." and he left!!! I dicidid to pay and go, only at that time they came back with an other one.... chocolate vanilla!!! terrible

Thank Dbow40
Surf City, North Carolina
Level Contributor
357 reviews
249 restaurant reviews
common_n_restaurant_reviews_1bd8 146 helpful votes
5 of 5 bubbles Reviewed September 8, 2016

We ate here very late at night when most places were closed. Every thing was hot and the waitress still happy and kept every thing checked on. Two or us had milk shakes much better than average and the fries were hot and my salad they let me exchange for free instead of fries. That is a great option. The... More 

Thank wecacnna
Level Contributor
3 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed September 5, 2016

Was surprised the variety of the menu. All kinds of burgers and sandwiches. Great shakes. Good service. Everything we've tried has been well cooked and tasty. Good place for small birthday or other gatherings.

Thank Rosalie Z
Greenville, South Carolina
Level Contributor
229 reviews
90 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
3 of 5 bubbles Reviewed July 19, 2016

steak n shake has its perks...it is cheap and kids eat cheap but this restaurant has very slow service. I mean super slow. I hate to sound negative but if you follow my reviews, you know I post realistic and accurate, not negative nancy. Love the shoe string fries! Just wish they had better service.

Thank sc40sumthin
Lexington, South Carolina
Level Contributor
21 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed July 2, 2016 via mobile

This isn't my first stop here....however our past 2 times have not been good! Menus are falling apart, out of Kid's cups, out of the car kits for kids, out if regular napkins, and never was offered or given silverware. We also never our check or a receipt. Had to wait for a cashier and the manager seemed lost on... More 

Thank BCaulder
Greenville, South Carolina
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed July 1, 2016

Overall this place is pretty good. I've always had good service when I've come here. The food is always very good. My two favorite burgers are the Peppercorn Bacon Burger or the Bacon Lover's Double. For under $6, you can't beat the price! And their fries are some of my favorites. The burgers are always fresh, and the toppings are... More 

Thank Brandon D
Seneca, South Carolina
Level Contributor
27 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 19, 2016 via mobile

I was on my way home from a trip and decided to stop at Steak and Shake for dinner. Apparently I wasn't the only one as the place was packed. I got a table fairly quickly though and my waitress (Kari) greeted me with a smile and asked for drink order. I decided to try the garlic burger, which is... More 

Thank Nick F
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed April 3, 2016 via mobile

This was the first time going into this one in Greenville and it was very upsetting. On 4/2 we went in to eat and there were 2 seperate groups waiting to be seated and never acknowledged. More groups of people came in behind us still no acknowledging of any of us. There were 7 tables that were dirty and not... More 

Thank Alicia B
Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed April 3, 2016 via mobile

Its a Sunday afternoon, only one section available. So my family and I were seated right at the entrance..with no formal greeting, just "how many." five minutes later we finally have a server. A server who really just doesn't care. Just short.."what can I get you" I bite my tongue here. We love the food BUT the service is crap... More 

Thank GreerMomOf2
Easley, South Carolina
Level Contributor
706 reviews
541 restaurant reviews
common_n_restaurant_reviews_1bd8 866 helpful votes
5 of 5 bubbles Reviewed March 11, 2016

Have found this location to be hit and miss. Received a gift card for Christmas and ventured in to use it for a solo, carry-out lunch. Ordered a double burger and fries. At $4.31, quite a bargain these days. Fries were fairly fresh and warm. Burger was really tasty. More trips with my gift card are in my future.

1 Thank abcjjl

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    2.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    2.5 of 5 bubbles
Average prices
American, Fast Food
Breakfast, Lunch, Dinner, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Dining on a budget, Families with children
Location and Contact Information
  • Address: 499 Congaree Rd, Greenville, SC 29607-2709
  • Location: United States  >  South Carolina (SC)  >  Greenville
  • Phone Number: +1 864-284-6256
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.

Questions & Answers

Questions? Get answers from Steak 'n Shake staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?