We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Steak 'n Shake

Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
499 Congaree Rd, Greenville, SC 29607-2709
+1 864-284-6256
More Info
Add Photo Write a Review

46 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Showing 46: English reviews
Greenville, South Carolina
Level Contributor
216 reviews
85 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed July 19, 2016

steak n shake has its perks...it is cheap and kids eat cheap but this restaurant has very slow service. I mean super slow. I hate to sound negative but if you follow my reviews, you know I post realistic and accurate, not negative nancy. Love the shoe string fries! Just wish they had better service.

Thank sc40sumthin
Lexington, South Carolina
Level Contributor
21 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 2, 2016 via mobile

This isn't my first stop here....however our past 2 times have not been good! Menus are falling apart, out of Kid's cups, out of the car kits for kids, out if regular napkins, and never was offered or given silverware. We also never our check or a receipt. Had to wait for a cashier and the manager seemed lost on... More 

Thank BCaulder
Greenville, South Carolina
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 1, 2016

Overall this place is pretty good. I've always had good service when I've come here. The food is always very good. My two favorite burgers are the Peppercorn Bacon Burger or the Bacon Lover's Double. For under $6, you can't beat the price! And their fries are some of my favorites. The burgers are always fresh, and the toppings are... More 

Thank Brandon D
Seneca, South Carolina
Level Contributor
25 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 19, 2016 via mobile

I was on my way home from a trip and decided to stop at Steak and Shake for dinner. Apparently I wasn't the only one as the place was packed. I got a table fairly quickly though and my waitress (Kari) greeted me with a smile and asked for drink order. I decided to try the garlic burger, which is... More 

Thank Nick F
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 3, 2016 via mobile

This was the first time going into this one in Greenville and it was very upsetting. On 4/2 we went in to eat and there were 2 seperate groups waiting to be seated and never acknowledged. More groups of people came in behind us still no acknowledging of any of us. There were 7 tables that were dirty and not... More 

Thank Alicia B
Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 3, 2016 via mobile

Its a Sunday afternoon, only one section available. So my family and I were seated right at the entrance..with no formal greeting, just "how many." five minutes later we finally have a server. A server who really just doesn't care. Just short.."what can I get you" I bite my tongue here. We love the food BUT the service is crap... More 

Thank GreerMomOf2
Easley, South Carolina
Level Contributor
665 reviews
510 restaurant reviews
common_n_restaurant_reviews_1bd8 840 helpful votes
5 of 5 stars Reviewed March 11, 2016

Have found this location to be hit and miss. Received a gift card for Christmas and ventured in to use it for a solo, carry-out lunch. Ordered a double burger and fries. At $4.31, quite a bargain these days. Fries were fairly fresh and warm. Burger was really tasty. More trips with my gift card are in my future.

1 Thank abcjjl
Columbia, SC
Level Contributor
93 reviews
73 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed March 8, 2016

My wife and I are long time fans of Steak N Shake but we do not have one in Columbia where we live. We were in Greenville last week, though, and stopped in for lunch when we saw this one by the Interstate (385). It was everything we expect from this chain -- good food, a clean restaurant, and friendly... More 

Thank mfweave
Daphne, Alabama
Level Contributor
257 reviews
181 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed March 3, 2016

If you are familiar with Steak & Shake, this will meet your expectations. The burgers are cooked to order, the fries are hot and the milk shakes are awesome!

Thank twaone
North Charleston, South Carolina
Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 26, 2015 via mobile

They have the best burgers and fries. These beat five (you know what) hands down. The milk shakes are amazing. Must be why Zagats voted them #1. The ambience and 50's music along with the old dinner look make the experience fun. Great place for kids too.

1 Thank DaddyZan

Travelers who viewed Steak 'n Shake also viewed


Been to Steak 'n Shake? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    3 of 5 stars
    3 of 5 stars
  • Value
    3.5 of 5 stars
    2.5 of 5 stars
Average prices
American, Fast Food
Lunch, Dinner, Breakfast, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Dining on a budget, Families with children
Location and Contact Information
  • Address: 499 Congaree Rd, Greenville, SC 29607-2709
  • Location: United States  >  South Carolina (SC)  >  Greenville
  • Phone Number: +1 864-284-6256
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.

Questions & Answers

Questions? Get answers from Steak 'n Shake staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?