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RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$105 - $1,209
CUISINES
American
Meals
Breakfast, Lunch
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Reviews (29)
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29 results
Traveler rating
19
4
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LanguageEnglish
Traveler rating
19
4
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Reviewed January 17, 2022

I went on a busy morning (around 10am) and there was a line out the door. The donuts were good, as was the breakfast bagel sandwich. However, what impressed me the most was the woman behind the counter taking the time to connect with the...customers and go above and beyond. She was very welcoming to me when I explained I had never been there but she really proved her kindness when the kid in line behind me was going to pay for his own donuts. She took the time to count the money back with him to help him learn. That is so very kind and helpful.More

Date of visit: January 2022
Helpful?
Reviewed November 24, 2021

My earlier review was not favorable, but after almost 2 years we returned and tried their donuts again. This time they were remarkable. They had a little crunch and snap on the outside, while the inside was soft and moist. I was only supposed to...eat 1 for dessert, but after I finished, I had to go back for another. Not only was the texture perfect, the taste was scrumptious. I take back what I said and I am now a fan!More

Date of visit: November 2021
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Reviewed June 5, 2021 via mobile

I arrived at 6 am to pick up my order and part was incorrect. The difference between the remade doughnuts and the originals was very significant. The original ones tasted like they were day old(cold/very hard), not hours old. The doughnut holes tasted the same...way...very cold and hard. I’ve arrived at 1:00 and bought doughnuts that tasted fresher than these. I know they had a lot of orders going out, so I don’t know if they started last night, but the taste was extremely noticeable. I use to love this place, but one poor experience like this is enough to keep me from going back. Thank goodness I wasn’t buying them to give to a friend or neighbor. I see that others have had the same experience. The owner followed up my review with not an apology or excuse, but a “bye Karen” remark. This remark speaks volumes as to the lack of respect they have for their cliental.More

Date of visit: June 2021
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Reviewed October 23, 2020

Be careful going early in the morning. I have been noticing that the donuts we are served when I go early in the morning are not super fresh. This past weekend though was the worst. When I placed the donuts on the plate you could...hear the tap. The donuts were hard. I bit into one and couldn't eat it because it was so stale. We threw them all away. Clearly these donuts had been sitting around from the day (or 2 days) before. I called the store, and the owner's initial response was that the counter person should have recognized that. Then the baker should have realized they were overcooked. When I said they were not overcooked they were old and stale, she used the Covid pandemic as an excuse - that since they could not get staff, the one baker could not handle the business, so they serve the old donuts. in the morning. Then - just to make matters worse, she made a big production about finding my receipt and that she was going to refund the order. She never did. My thought is that if the baker can not keep up, then serve less variety and serve delicious fresh donuts. I can not support a business that knowingly serves inferior product because they can't get their act together. That shows they just don't care about the customers.More

Date of visit: October 2020
Helpful?2  
Reviewed August 22, 2019 via mobile

We love their cronuts. The service is really good and so far, we have been lucky that they haven't sold out of what we wanted.

Date of visit: August 2019
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Reviewed July 10, 2019

Good donuts with lots of options. The people are very friendly. It's a great local place for a donut or two ... or 30.

Date of visit: April 2019
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Reviewed March 16, 2019 via mobile

We got 1/2 dozen donuts and two bagel sandwiches. The sandwiches took forever but ended up to be tasty. As for the donuts 4 of us tried and no one took more than two bites. They were stale and flavorless. They all got thrown away....Staff seemed like they wanted to be anywhere but there. Love to support small business but unfortunately will have to stick to Dunkin.More

Date of visit: March 2019
Helpful?1  
Reviewed September 15, 2018 via mobile

Love their donuts. Been here a few times and we be back often. They also have Philadelphia Italian ices now ( water Ice ) might see me more often.

Date of visit: August 2018
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Reviewed July 11, 2018 via mobile

Great local, family owned shop. Huge variety of donuts. If you have a donut you love, they will make it for you. Have an idea for a donut, they will give it a try. The iced coffee is fantastic. I just can't say enough about...the owners. They are super.More

Date of visit: July 2018
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Reviewed May 31, 2018 via mobile

Light, fluffy “angel” donuts (powdered and filled with sweet cream cheese or raspberry jam), decadent creme brûlée, or my new favorite cherry chip cake donuts - you really can’t go wrong with Donut Connection in Goose Creek. The owners, a husband and wife team, have...done a brilliant job of getting this shop up and running. I hadn’t ever gone before they took over a year ago, but it’s safe to say I’m hooked. If you had a rough night, their made-to-order bacon, egg, and cheese breakfast sandwich is the cure for what ails you. Then try a churro, if there are any left! I see complaints on here regarding a lack of selection, and another claiming the donuts were “stale”. Here’s the thing - people in this town know what’s good, and they snap up those fresh, delightful treats first thing in the morning. The early bird gets the better donut selection! As for staleness - that happens very fast when there aren’t a bunch of preservatives or chemically processed garbage mixed into the dough. I buy a dozen at the weekends, and there are three of us in the house. The two or three (don’t judge me) donuts that are left over usually are a bit tougher the next day, but 10 seconds in the microwave and a good cup of coffee fixes that issue. I’ve always had excellent service there, and I’m pretty picky about that. I went in once and when I pulled out my wallet to pay, I realized my debit card was not in there. I paid with another card but I was in full on panic mode, digging though my bag at the counter like a maniac (I found it when I got home, so - crisis averted). The two ladies behind the counter were so sweet and helpful, despite my frenzied state. The owners are husband and wife - and at times it has just been the two of them running the whole show. This can be challenging for anyone - now imagine adding a toddler and expected baby to the mix - I’m super impressed by these two and their dedication to their craft. I like to get my donuts and then inhale the first one as I go through the car wash across the street. My little reward for making it through another week of working and being a mom! I’d post more pictures, but they’re usually half gone before I can get my camera out...More

Date of visit: May 2018
Helpful?1  
Reviewed May 30, 2018

When we went the donuts were stale. We had to throw them away while there because they weren't even edible. The lady working the counter was friendly. Unfortunately, the owner is very unprofessional. I would not recommend this place to anyone.

Date of visit: May 2018
Helpful?3  
Reviewed April 15, 2018 via mobile

I’ve been having a love affair, with these donuts! Perfectly fried and decorated, airy, delicious, and oh so many choices!! And your staff is amazing 💜🙋🏻‍♀️

Date of visit: April 2018
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Reviewed April 15, 2018 via mobile

The owners that took over this shop a year ago have hit the ground running and the donuts are SO good! They are constantly introducing new donuts and are always up to the task when we need a custom order (birthday,wedding, etc.) Side note, the...reviewer from April 12, 2018 failed to mention that her experience was from a year ago when the new owners were still working out the kinks. They attempted to rectify the situation and the reviewer continues to randomly pop up with expired reviews.More

Date of visit: April 2018
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Reviewed April 12, 2018

I got donuts from this place three different times for work. The cake donuts had a tough, stale texture and flavor on two of those occasions. On the other, the cake donut that I picked out of the box was raw in the center. The...raised donuts, while large, weren't soft and airy as you would expect and the icings and toppings had little flavor. The young girl working the counter was pleasant and efficient. Also, when I called after finding the raw donut, she was very nice and understanding before handing the phone to the owner, who showed little concern. Even if my coworkers were willing to give them yet another chance, I simply can't.More

Date of visit: October 2017
Helpful?1  
Reviewed March 3, 2018 via mobile

When I arrived at 8:20 they already sold out of all chocolate type doughnuts. But the chef mentioned that a batch just can out and wanted to know what topping I wanted? So I ordered double chocolate with peanuts. This is the best with customer...service and high quality doughnuts. Please stay open.More

Date of visit: March 2018
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Frequently Asked Questions about Donut Connection

Yes, Donut Connection offers takeout services.

Donut Connection is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4