We were the first customers on a Saturday morning. Friendly greeting and taken to a seat and drink order taken. My wife had the Mixed Berry Pancakes. No syrup and we had to ask for it but being the first customer may have contributed to...that. She had 3 very large pancakes but they were tough and dry and no taste. I had the Walker’s Cabin Skillet - decent biscuit, better than average gravy, really good hash browns, and two nicely cooked eggs. I also ordered the sausage links but they weren’t brought out until we were half way finished. My selection also included pancakes but they are also tough, dry, and no taste. No matter how much syrup I put on them, still no taste. We will probably go somewhere else next time.More

Great place for delicious breakfast! Eggs, bacon, hash browns and pancakes are wonderful! The biscuits are not to be missed! Large and clean dining area with friendly, helpful staff. Josh was overseeing the “Cabin” the day we were there and was very welcoming. Our server...Taylor was helpful and efficient. We will be back and look forward to trying more items on the menu!More

The ambience is adorable. The host was very professional and kind. Taylor our server was terrible. You could tell she did not want to be there. Drinks took forever. Food took even longer. There was no follow up once food hit the table. We asked...for hot sauce and other condiments and they never came. Pancakes come with the barn buster, we were missing two orders but could never tell her that because she never came back. Had to ask someone to come check us out. Another table with the same server ended up leaving all together for not getting help. Food is a whole other story. Worst breakfast I’ve probably ever had. All the meats were way too salty. Pancakes were from a box it seemed like. Just not good at all. Would NOT recommend.More

Our first visit to FlapJacks and we were not impressed. Everything was so slow …checking in, checking out, our breakfast came out before our drinks and then one of the drinks was wrong. Our toast was cold and everything was just ok. Our waitress was...having so many issues and maybe she was new at her job. She kept apologizing but it got a bit frustrating. Luckily we had a coupon to offset some of the cost to make use feel better…even though prices are actually very reasonable. Very sorry we did not enjoy our Flapjacks experience.More

Coffee was good, and they gave us a whole pot. But the pancakes were bland and tasted like they came from a mix. The hash browns seemed to have been frozen. I have never seen a more terrible looking fried egg. The donut holes were...delicious. The sausage was good, but the bacon should have been cooked more.More

Having recently eaten at the Flapjacks in Pigeon Forge, I just knew I was going to be getting a good, hearty breakfast. We also went in with the understanding that they may, like most other places, but slightly under staffed. Our waitress was OK....certainly did...not rush to take our order, but again, we were giving all places the benefit of the doubt with the understanding of being short handed. At most places, the wait staff would ask for patience up front and inform of the staffing issues. We were not informed of this, so we just assumed all was well. We saw multiple employees standing around talking. Our food was finally delivered to our table about 30 minutes after we placed our order. The food was not quite as explained on the menu, but by then we were all starving and slightly irritated, so we were willing to eat anything. The food was underwhelming...as was our waitress. We never saw her. With other establishments where they were slightly under staffed, those that were there working were busting their rears to work as many tables as possible. Definitely not the case here. We never saw her. We waited for at least 20 minutes for our check to where we finally asked one of the many hostesses if we could leave and pay. She was very sweet and apologized profusely for our entire experience. If you have several hours to waste and are hungry for some mediocre food, this is your place. Otherwise, there is a McDonalds just down the road.More

My family and I have enjoyed breakfast here for the past 4-5 years; we did not eat there in 2020 due to COVID19, but prior to that, we really loved the delicious skillets and omelettes here, pancakes were delicious and service was SO friendly. This...place definitely used to hold its own against other pancake houses in this area. However, today, the food and service were SO different, it's unrecognizable. A "skillet" is now thawed out frozen hash browns with dried flavorless eggs, unmelted shredded cheese and 2 strips of burned bacon laid on top. One of our party got a pecan waffle, and when we asked the staff member who delivered "Excuse me, can we have some syrup?" she answered a gruff "YEP" but then walked away, and we waited 15 minutes for syrup from someone else. At the end of the meal, 3 different tables in our corner had to head to the cashier with no bills because we literally hadn't seen a server in 15-20 minutes. We are VERY patient people who completely understand the staffing challenges, but groups of staff were standing around, yawning, texting and at times there were no servers at all moving about the dining area. With no sense of urgency and no servers bringing our checks, we were shocked to open the door to find the parking lot FULL of people on the "55 minute" waiting list (we sat for at least 20 after finishing our meal). We told people to leave. This was a very poor experience and based on our experiences at other venues, it seems to be isolated just to Flapjacks. buyer bewareMore

Joe our waiter did a very good job. The food was good, it could have used a little more seasoning. I would eat there again. The restaurant was clean and we were seated right away.

I used to like this restaurant and the first couple of times we went there it was very good. That being said the past two times I have been there I have had to ask them to remake my omelette. I ordered the western omelette...and it came out nothing more than eggs and cheese both times - each time the waitress told me that it wasn't right, and that this item wasn't as it should be. The breakfasts here are not cheap - my husband ordered eggs with ham (over cooked) and a soda- his food was over $15. My omelette was $10.50. You should expect a decent meal without having to ask them to remake your food. The restaurant was busy, but I do not think that is an excuse for poor food. The service was good, our waitress tried her best. I just think we are going to start trying other breakfast establishments at this point - the experience was disappointing.More

The food was delicious. But I was shocked when I called to place a carry out order and they said “Due to low staffing we can’t take orders over the phone.” I had to go in person to order, how did that save them anytime...but cost my family 30 minutes of waiting in the car? There were also two workers in the lobby cleaning menus or checking people out...this made zero sense! I won’t come back for carry out, if this is their method.More

I have been wanting to try the Pancake Cabin for quite some time now. We had visitors and decided to go on a monday for a nice Pancake Breakfast . The menu is limited and the atmosphere is that of a Country Mountain Log cabin...with poor lighting and plank like booths. We ordered the usual pancakes and eggs , country ham and bacon . My scrambled eggs with cheese were cold and the cheese was sprinkled on top not even melted. Our friend asked for extra crispy bacon ....after 2 attempts - still never happened - still limp and not tasty . Now for the pancakes .... Not sure what the recipe is but very disappointing to say the least . Chewy and not very good at all . The host was vey welcoming and he was the only shining light in this dim , boring and gloomy - Breakfast establishment . .... NOT a return visit for us ever ! There are far too many other breakfast places on the strip that have huge menus and HOT, Homemade non franchised food.More

Always a great place for breakfast. COVID protocols are good, everyone spaced out well. Staff is friendly, service is fast, food is delish!