My family and I have enjoyed breakfast here for the past 4-5 years; we did not eat there in 2020 due to COVID19, but prior to that, we really loved the delicious skillets and omelettes here, pancakes were delicious and service was SO friendly. This...place definitely used to hold its own against other pancake houses in this area. However, today, the food and service were SO different, it's unrecognizable. A "skillet" is now thawed out frozen hash browns with dried flavorless eggs, unmelted shredded cheese and 2 strips of burned bacon laid on top. One of our party got a pecan waffle, and when we asked the staff member who delivered "Excuse me, can we have some syrup?" she answered a gruff "YEP" but then walked away, and we waited 15 minutes for syrup from someone else. At the end of the meal, 3 different tables in our corner had to head to the cashier with no bills because we literally hadn't seen a server in 15-20 minutes. We are VERY patient people who completely understand the staffing challenges, but groups of staff were standing around, yawning, texting and at times there were no servers at all moving about the dining area. With no sense of urgency and no servers bringing our checks, we were shocked to open the door to find the parking lot FULL of people on the "55 minute" waiting list (we sat for at least 20 after finishing our meal). We told people to leave. This was a very poor experience and based on our experiences at other venues, it seems to be isolated just to Flapjacks. buyer bewareMore