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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$2 - $10
CUISINES
American
FEATURES
Takeout, Wheelchair Accessible

Location and contact

Downtown
0.2 miles from Joe Riley Waterfront Park
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Reviews (447)
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Traveler rating
301
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25
9
10
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Traveler rating
301
98
25
9
10
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Reviewed July 15, 2023

I have purchased from this speciality shop for years and have never had a problem until my purchase this week. I can not believe the caramel apples that were sold to me. Of course they were placed containers for me and I did not look...at them until I gave them as gifts from Charleston. Very disappointed.More

Date of visit: July 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 7, 2023

Love this place, been coming here for 20 years now... will be back. It is expensive but it is worth it!!

Date of visit: February 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 21, 2022

I really, really like ice cream, and from the Willy Wonka-ish displays in this Charleston store, I thought I was in for a real treat. On two different days I tried two different varieties: chocolate with fudge pieces and sea salt caramel chocolate. Both tasted...watered down, lacked chocolate flavor, were overly sweet (as if adding sugar would boost flavor), and had a gritty texture instead of creaminess. My friend had peach ice cream both times and liked it a lot, but I felt Kilwins was a waste of calories. For chain ice cream, Baskin Robbins, Ben and Jerry's--even Dippin' Dots!--are all better.More

Date of visit: September 2022
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Reviewed August 29, 2022

We were in Charleston late in August, on a hot, humid day. The ice cream at Kilwins was delicious and refreshing.

Date of visit: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 19, 2022

Lots of amazing flavors to try, wish I was in town longer to try more of them! The candied apples were very popular - lots of people buying them when I was there.

Date of visit: July 2022
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Reviewed July 3, 2022

One of Charleston's (admittedly very touristy) must-sees, if only to press your face against the shop window and drool at the chocolate toffee apples, ice creams and treats. It's a cornucopia of calories, and none the worse for that! Because it's so close to the...Charleston market house it gets a lot of footfall, but you can either admire from the street or be tempted and try an ice cream, which is very good - especially when the weather heats up.More

Date of visit: May 2022
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Reviewed May 18, 2022

Ice Cream, sweets, fudge, lots of treats. Pricy but generous portions. Always a big line but it moved fast enough.

Date of visit: May 2022
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Reviewed March 21, 2022 via mobile

My husband and I love Kilwin’s ice cream and have visited many different locations while traveling. This location had the familiar great ice cream but misrepresented pricing when asked. So my husband asked for a small cone then asked if it came with 2 flavors...and the server said yes. So we ordered 2 small waffle cones with 2 flavors but on checking out were charged just under $20 for the 2 cones. We have never paid that much for 2 small cones at Kilwin’s. The server then told us that the ice cream was not sold by “small” or “regular” size but rather by the number of scoops. We feel she should have told us this upfront when my husband had asked rather than upcharging us without telling us. And she was quite rude about it making it seem like it was our mistake even though my husband was very clear with his question. This experience will make us think hard about ever returning to this Kilwin’s location.More

Date of visit: March 2022
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Reviewed March 10, 2022

Always good for ice cream and other snacks. The candies are delicious as well. The Sea Salt Caramel Fudge is so good...

Date of visit: March 2022
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Reviewed November 13, 2021

Stopped by for a little treat and we were not disappointed. Had the Pecan Praline ice cream and it was SO good. Had to stop by the next night as well. Highly recommend.

Date of visit: November 2021
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Reviewed October 30, 2021 via mobile

Love Kilwin’s! Was in South Carolina for 2 days and went to Kilwin’s each day. Can’t say enough about Kilwin’s. Friendly and helpful staff and amazing ice cream. Will always return when I see a Kilwin’s in the city I’m visiting!

Date of visit: October 2021
Helpful?1  
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Reviewed October 4, 2021

I will keep it short and very sweet. The fudge is the bomb. They have other great items, but the fudge is my reason to go there.

Date of visit: October 2021
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Reviewed September 14, 2021

Whenever I'm at home in Chicago or on vacation in Sarasota, Florida, I always purchase eight pints of ice cream at the local Kilwin's Chocolate and Ice Cream Shop to satisfy my sweet tooth for a month. But what do I do when I'm in...Charleston, South Carolina, for only a week? I'll tell you later. Kilwin's is an old-fashioned confectionary chain selling Original Recipe and Kosher certified ice cream, chocolates, hand-made sweets, hand-made fudge, peanut brittle, caramel apples, truffles, caramel corn and gift baskets. The Michigan-based chain opened in 1947 and has grown to include 46 locations in 25 states. Open from 10 to 10 daily, the Kilwin's location at 59 South Market Street, adjacent to the historic City Market, between Church and State streets, offers everything that is available in the stores in Chicago and Sarasota. Chocolate is the No. 1 seller, a scoop ahead of turtle fudge and sea salt caramel fudge. But my taste goes in a different direction. I left Kilwin's on Market with two bags of peanut butter, a pound of German chocolate fudge, a pound of Mackinaw Island fudge and a bag of caramel corn for my wife. Of the 38 flavors of ice cream, I ordered eight pints--butter pecan, toasted coconut, Georgia peach, cookies and cream, chocolate chip, chocolate chip cookie dough, strawberry crunch and raspberry sorbet. The beauty of Kilwin's is you can choose eight ice cream flavors on one visit, then choose eight different flavors on the next trip and love every scoop.More

Date of visit: September 2021
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Reviewed August 27, 2021

This Kilwins is quite busy on a Saturday as it is close to the Charleston Market area. We walked in and it was crowded. We noticed there was only one clerk. The que seemed not to have any organization. After about ten minutes, the second...clerk came down from the attic. Patience counted as we were able to get our chocolates. Our second visit was on a Monday. We were the only ones in the shop! Service was superior. The two young men are happy to serve. A whole different experience from the day before. We were Chocolate Happy.More

Date of visit: August 2021
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Reviewed August 16, 2021

Spent a long wknd in Charleston w/the fam a couple years ago. After a day and dinner on Isle of Palms needed something sweet. Had been to a few of the others so stopped at Kilwin’s. Unbelievable selection of candies, fudge and ice cream. So...good we go back every time we’re in town. Last week had Connor wait on us. Amazing sweets and amazing customer service. Don’t miss the opportunity to stop for Charleston’s best ice cream at Kilwin’s!More

Date of visit: August 2021
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KILWINS CHOCOLATE AND ICE CREAM, Charleston - Downtown - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Kilwins Chocolate and Ice Cream

Yes, Kilwins Chocolate and Ice Cream offers takeout services.

Kilwins Chocolate and Ice Cream is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4