There are plenty of great pizza places around here that respect their customers and make serving high quality items a top priority. Nino's is NOT that. We have been ordering from Nino's for years & have seen the quality slowly drop. We blamed COVID. We...stayed loyal. But 2 days ago we placed an $80 order! It was our last. One of the items, a California cheesesteak, which was always a favorite, ended up in the trash. Unfortunately, the 1st bite I took had a LARGE piece of hard gristle/cartilage in it. Next bite, the same. Dug through it & found more! It so grossed me out I pitched the whole thing. (restaurant was closed). I called the next day to speak with the manager or the owner. I got the owner. When I explained to him what happened, his response was to make excuses as to why there was gristle. Like that was okay. No apologies. No "thank you for being a loyal customer". No "let me send you a gift certificate". Just a lengthy diatribe filled with arrogant excuses that I guess I was supposed to say, "Well, that's okay then!" Apparently one is supposed to expect such thing when "high quality beef" is used. Moral of the story, pick a different pizza place.More