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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Food and ambience

About
CORVID19 UPDATE: New Hours: 11am to 10pm. Contactless Delivery & Pick Up only. Order online for a completely contactless transaction: https://www.toasttab.com/icehouse We can't wait to welcome you back in to the restaurant when this is over. Hang tight! Serving Breakfast, Lunch, Dinner, & late night snacks seven days a week. A favorite place to eat since 1989, we offer Dine-In, Delivery, Take-Out, & On-Line ordering for pick up & delivery. Award-winning Cheesesteaks, Wings & Pizza. Join us for a hearty homemade breakfast & try our homemade donuts! We offer icy cold beer to enjoy with your meal or take-out. New ~ we now DELIVER beer! Simply order online to view available brews.
PRICE RANGE
$8 - $14
Special Diets
Vegetarian Friendly
Meals
Brunch, Late Night
CUISINES
Fast Food, American, Pizza
FEATURES
Delivery, Takeout, Seating, Parking Available, Free off-street parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Accepts Discover, Table Service, Gift Cards Available
Reviews (186)
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186 results
Traveler rating
106
54
14
3
9
Traveler type
Time of year
LanguageEnglish
Traveler rating
106
54
14
3
9
See what travelers are saying:
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Reviewed January 17, 2022 via mobile

I have eaten here for several years. This was probably our last time. The food used to be outstanding but it is just not the same. The prices are insane for the quality being average. Really disappointed.

Date of visit: December 2021
Helpful?
Reviewed December 22, 2021 via mobile

I have been driving past this place a few times a year for the last 20 years and finally stopped in. Overall it was very good if not excellent. The cheese steak was good, the Italian hoagie was fantastic. Our server couldn’t have been more...friendly. And I enjoyed the atmosphere, too. I will definitely go back.More

Date of visit: December 2021
Helpful?
Reviewed November 13, 2021

Don't Do It!!!! The wings are OVERPRICED and disgusting! They brag about their wings to make up for how horrible they are I suppose, but don't fall for it! These people charge you up to $10 extra for well done! Where they do that at?...Customer Service Sucks! I called to complain about those overpriced, undercooked wings, I called and asked to speak to the Mgr., and the girl that answered said she was the Mgr. I explained my situation, and she rushed me off the phone without addressing the situation. I asked her who her boss was, so I could speak to them. She told me she works for the owner (Red Flag). I asked what the owner's name was, she said they don't give out names (Red Flag). I asked her what her name is, she said, again, we don't give out names (Red Flag). I wasn't asking for her Govt name, just a first name (sally, shirley, jen, whatever), and whenever a restaurant refuses to give you a first name, something is wrong! BUYER BEWARE, DON'T EAT HERE!!!!More

Date of visit: November 2021
Helpful?2  
Reviewed September 20, 2021

there must be something wrong with me if everyone else seems to get WHAT THEY OWRDERED. cheesesteak, fried onion, sauce....and fries. once again.....4 the 3rd time...you fxxxed up.. I tried to make it simple, but you cannot evidently handle SAUCE and ONIONS . I thought...it was the hot peppers before that totally confused everyone, so I did not order them.. DONE. never coming back. morons.!! I am going to tell everyone I know this time. Rather incredible actually!!!!More

Date of visit: September 2021
Helpful?
Reviewed July 11, 2021 via mobile

Had a problem with an order-was told I was going to get a credit and got ghosted. It was nice that they were going to do right by their mistake, but when they didn’t and ignored it-that’s terrible customer service.

Date of visit: June 2021
Helpful?1  
Reviewed December 18, 2020 via mobile

Haven’t been here for a while since the dam COVID. They closed the indoor dining which hurts everyone that loves a great breakfast place. We were trying to find a place to eat and looking for something close because of the weather. They gave us...a pickup time on line in which I’m not a fan of because I picky. Everything was great and ordered exactly the way I ordered.More

Date of visit: December 2020
Helpful?1  
Reviewed October 22, 2020 via mobile

Years ago this place was ... Bearly okay ... Then something happened about 2 years ago or so ... They became grrrrreat! The burgers are ... Wow ... And the cheesesteaks are better than that ... The entrees are good but I would focus on...the burger ... They are, in my opinion, about a dollar expensive across the board ... Hoagies are good ... Everything is good ... But the again ... Stick with the cheesesteaks and burgers ...More

Date of visit: October 2020
Helpful?2  
IceH0use, Owner at Ice House, responded to this reviewResponded October 24, 2020

Hi Charlie! We can't WAIT to welcome Customers in for a hearty sit-down Ice House Breakfast (with fresh, homemade donuts), along with the Burgers & Cheesesteaks you enjoy. We do offer Delivery, Curb-Side Contactless Pick-Up and regular Pick-Up of our regular menu, but no Breakfast...More

Reviewed September 2, 2020 via mobile

Ordered delivery while staying at a local hotel and it took them 2 hours to deliver. I can’t say how the food was since it was cold and soggy because the driver had it for over an hour. Every time I called the girl just...said it will be there as soon as possible. Don’t bother ordering deliver if you want quality food.More

Date of visit: September 2020
Helpful?
IceH0use, Owner at Ice House, responded to this reviewResponded September 3, 2020

Personally, I would never leave a bad review about a restaurant during COVID. Totally different times now, my friend. That being said, you are certainly entitled to a refund and an apology. I am sincerely sorry we bungled your delivery. Please contact me via our...More

Reviewed May 28, 2020

I ordered 15 different sandwiches ,a pizza,chicken fingers and French fries online for a funeral during the Pandemic. The entire order was 100% correct ! The food was also good. I was impressed. It was delivered on time as well. I did call to make...sure they received my order and the lady was very nice too. Thank you Ice House deli for making my Dad's funeral a little less stressful. He really liked your sandwiches.More

Date of visit: May 2020
Helpful?
IceH0use, Owner at Ice House, responded to this reviewResponded May 29, 2020

I am so glad we were able to take some stress out of a difficult time for you. Thank you so much for your business and for leaving your kind words. Susan

Reviewed February 11, 2020 via mobile

Great food all day. Breakfast, lunch, or dinner, you can find something for everyone! Love the potato cakes and fresh orange juice at breakfast, and don’t forget to try the homemade jams!

Date of visit: November 2019
Helpful?
IceH0use, Owner at Ice House, responded to this reviewResponded February 12, 2020

Thanks very much for your great review! You just wrote my next Facebook ad :)

Reviewed January 1, 2020

Go here for a great breakfast. Usually if you leave hungry, something wrong. They give you a good amount to eat and Chris and Barbara are two of the best waitress there. They always know what you drink and want even before you order

Date of visit: December 2019
Helpful?
IceH0use, Owner at Ice House, responded to this reviewResponded January 2, 2020

Thank you Jaybird!

Reviewed December 27, 2019 via mobile

It's a great lunch spot, quick and very friendly service, best chicken salad! Definitely worth a visit.

Date of visit: December 2019
Helpful?
IceH0use, Owner at Ice House, responded to this reviewResponded December 28, 2019

Thanks so much, Jaylee!

Reviewed December 7, 2019

All we've had here are the cheesesteaks and the hoagies so far. But the place is friendly, fast, clean, and has lots of seating. Cheesesteaks come in lots of sizes and flavors... and I love them!More

Date of visit: November 2019
Helpful?
Susan B, Owner at Ice House, responded to this reviewResponded December 8, 2019

Thanks so much for your review! Try the burgers next. Then a homemade Breakfast (7am Daily). Stop in for the wings. Followed by a stromboli. Get your favorite beer & pizza delivered. .... all with plenty of our steak fries & onion rings. Top it...More

Reviewed November 9, 2019

The food is always good here, but the prices have gotten away from the average in the area. service is great!More

Date of visit: October 2019
Helpful?1  
Susan B, Owner at Ice House, responded to this reviewResponded November 11, 2019

Hi Laurie, Thank you for your compliment on our food & service! I wish I knew who you were comparing us to, as we feel our prices are in line with the area. Plus, our portion size is generous. One of our Customers commented, "If...More

Reviewed October 27, 2019

They were wasting time when I was in a hurry to go on a tour in an attraction in town. I came in and made eye contact, and they just looked at me. I don't know whether they saw that I was confused. I had...to ask "Should I seat myself?" They said "Yes", and I got seated. After the meal, the lady who talked to me printed two checks at the same time for me and another guest also on the bar. As she tried to figure out which check is whose, I tried to hand her my credit card. She just put my check near me and left. After quite a while, someone saw me very much confused now, and finally told me that I need to pay at the counter, which could have been done a while ago.More

Date of visit: October 2019
Helpful?
Susan B, Owner at Ice House, responded to this reviewResponded October 28, 2019

I am so sorry you had this experience at our restaurant. I will be bringing your review to the attention of our Managers & Staff. No Customer is to be treated like this. Again, my sincere apologies. If you are in this area again, please...More

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Frequently Asked Questions about Ice House

Yes, Ice House offers takeout services.

Yes, Ice House offers delivery services.

Ice House is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5