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The Cheesecake Factory

Certificate of Excellence
Southside Flats
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415 S 27th St, SouthSide Works, Pittsburgh, PA 15203
+1 412-431-7800
11:00 am - 11:00 pm
Closed now
All hours
Sun 10:30 am - 11:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:30 am
More Info
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255 Reviews from our TripAdvisor Community

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Showing 245: English reviews
1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

As always the service at cheesecake factory was exquisite. Best cheesecake ever. However I tried the Sheppard's pie for the first time and did not like the fact that it seemed prepared from an over cooked hamburger chopped up. I had prefer of burnt crispy burger that I couldn't even chew. This was the first time had a disappointment in... More 

Thank Rhonda C
Pittsburgh, Pennsylvania
Level Contributor
14 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I went there for lunch today and had only cheesecake. Now, don't get me wrong, they have excellent food and a great menu, but the portions are so large I decided on only cheesecake. Yes, they do have a gluten free cheesecake and a gluten free menu with a number of options. If you can sit outside, it is very... More 

Thank GrandmaA2016
Pittsburgh, Pennsylvania
Level Contributor
74 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Went on a Sunday afternoon with a party of 8 family members. Service was fine, food and drinks were fine, it all was what we ordered. The part I don't get is the pricing and, considering the pricing, the extreme popularity of the establishment.

Thank FroggyLJ
Cumberland, Maryland
Level Contributor
18 reviews
8 restaurant reviews
5 of 5 stars Reviewed 2 weeks ago

Our food was amazing and so was our server, Steve. It was only my second time and my moms first time to The Cheesecake Factory. He made some great recommendations. He was very polite and had patience with my daughter. Which I hate to say but most men don't. The place is amazing inside and clean. We will most certainly... More 

Thank StephT8808
Level Contributor
12 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

My first visit to a Cheesecake Factory. Entrees were delicious, service was great and the cheese cake was decadent.

Thank Lisa K
Clinton, New Jersey
Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

I'll get to the point: we were there after the crowds, and yet: 1. Poor service - took forever for waitress to take our order, then to bring drinks ( and get them wrong), to bring food ( got that wrong too), she had an attitude that deteriorated as the evening wore on. 2. Mediocre food. 3. Overcharged us. Thank... More 

Thank 15HappyCampers
Level Contributor
64 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 1, 2016 via mobile

We stopped by for a birthday lunch and was totally blow away. The menu selection was huge, you can just about select any type of food. I had the baked Parmesan Chicken and it was amazing!! Every bite was an explosion on taste! the waiter we had was very accommodating, knew the menu very well. We all finished off with... More 

Thank Mzkx
Pittsburgh, Pennsylvania
Level Contributor
100 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed May 26, 2016

This was a last minute decision to eat at the Cheesecake Factory for an early dinner. We sat at a bar table and had a very competent, respectful and friendly waiter named Ian. The service was excellent, the food choices amazing and the prices reasonable. Prior to leaving, we ordered a piece of chocolate peanut butter cheese cake to take... More 

Thank odonnellsml
Level Contributor
3 reviews
5 of 5 stars Reviewed May 15, 2016 via mobile

As a party of two, we got seated within 5-10 minutes of arrival (6pm on a Sunday evening). Food was fresh and delicious, staff was courteous and prompt.

Thank Alicia M
Valley Grove, West Virginia
Level Contributor
37 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 2, 2016 via mobile

We meet our son and his family here twice per month. I especially like Wednesday because of the mushroom soup (which is out of this world delious). They have a large menu selection and the cheesecake is to die for. I highly recommend it.

Thank Samuel A

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    4.5 of 5 stars
  • Value
    4 of 5 stars
    4.5 of 5 stars
Lunch, Dinner, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Television
Good for
Large groups, Special occasions, Families with children
Open Hours
10:30 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 12:30 am
11:00 am - 12:30 am
Location and Contact Information
  • Address: 415 S 27th St, SouthSide Works, Pittsburgh, PA 15203
  • Location: United States  >  Pennsylvania (PA)  >  Pittsburgh>  > Southside Flats
  • Neighborhood: Southside Flats
  • Phone Number: +1 412-431-7800

Questions & Answers

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?