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The Cheesecake Factory

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415 S 27th St, SouthSide Works, Pittsburgh, PA 15203-2369
+1 412-431-7800
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Overview
  • Excellent43%
  • Very good36%
  • Average14%
  • Poor5%
  • Terrible2%
Travelers talk about
“cheesecake” (122 reviews)
“pasta” (12 reviews)
Open Now
11:00 AM - 11:00 PM Hours
CUISINES
American, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
415 S 27th St, SouthSide Works, Pittsburgh, PA 15203-2369
All Details
Write a ReviewReviews (347)
Traveler rating
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1 - 10 of 329 reviews

Reviewed 2 weeks ago via mobile

The facility itself was nice, clean; very accommodating staff; service was good. However, apart from the appetizer (Fried Mac and Cheese was amazing!) the rest of our food was sub-par. The carbonara pasta dish was $20 (with chicken), and essentially tasted like nothing more than...More

Thank Chelsea B
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Hi Chelsea, We are terribly sorry that you had this experience with your meal. We completely understand your frustration and would like to understand what exactly happened. Please visit our website's Contact Us page and click "General Questions" from the Contact Category dropdown menu. Thank...More

Reviewed 2 weeks ago via mobile

I have enjoyed eating at various CF over the years. This location didn’t let me down at all. Service was friendly and efficient, and food was plentiful, nicely prepared and presented. Parking is a challenge..

Thank MnLmyer
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Hi Mnlmyer, Thank you for your review. We're glad to hear that you enjoyed your experience and we look forward to your next visit!

Reviewed 3 weeks ago

First time here..went on a Sunday evening about 7:30 And there was a 90 min wait..decided after a 30 min wait to grab a sit yourself table at the bar...took 20 mins to get a menu..another 15 to order..by this time it was less crowded...waiter...More

Thank Cheryl B
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Hi Cheryl, Thank you for your feedback about our Pittsburgh location. We know it is hard to wait while you are hungry and completely understand your frustration with us. Our team should have better communicated any delay with the wait and please be sure that...More

Reviewed 3 weeks ago via mobile

Overall great experience! Food was great but pricey. Just depends on what you order. The restaurant was clean and the server was attentive. No concerns.

Thank WLSC2008
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Hi WLSC2008, Thank you for your review. We're glad to hear that you enjoyed your experience and we look forward to your next visit!

Reviewed March 18, 2018 via mobile

My husband and I visited The Cheesecake Factory on a Saturday evening after the Pittsburgh Home and Garden Show. Upon arrival, we were greeted kindly and told that the wait time was going to be 40 minutes, and it was. Our waiter was polite and...More

Thank Danielle B
Reviewed March 15, 2018 via mobile

Good setting for a meal. Parking may be an issue. Deirdre, our waitress, was EXCELLENT!!! Food was very good. An enjoyable evening.

Thank mamadeel
Reviewed March 3, 2018 via mobile

Went for lunch. Menu was very good. Had a one year old with us and as usual most of his food ended on floor, our server was always there to clean up food from floor. Food was very tasty & reasonably priced. Would definitely go...More

Thank PatW3030
Reviewed February 18, 2018 via mobile

This time was second time and I always recommend The cheesecake factory when my friends ask me about good restaurant. First time when I visited there, I ate steack. The steack was not bad. This time I ate spaghetti, that was good. If you will...More

Thank 수빈 최
Reviewed February 14, 2018 via mobile

My husband and I had lunch today at The Cheesecake Factory. We have eaten at this restaurant several times through the years both here and in other cities. Today was a nice lunch...Our server, Kayla, was excellent, friendly and went beyond to give us great...More

Thank Melinda F
Reviewed February 11, 2018 via mobile

We went there for a lunch. It was really perfect. Every time when I go to this place I really enjoy from my meal. The Chicken Madeira was delicious and also the salad.

Thank Mitra S
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Ask a question
Questions & Answers
karenhQ5344KP
July 31, 2016|
AnswerShow all 2 answers
Response from Samuel A | Reviewed this property |
I think it first come first served. But you .might want to call.
0
Votes
karenhQ5344KP
July 31, 2016|
AnswerShow all 2 answers
Response from Alicia M | Reviewed this property |
First come first serve
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, Late Night
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Bar scene, Large groups, Romantic, Kids, Special occasions, Families with children
Open Hours
Sunday
10:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 AM
Saturday
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 415 S 27th St, SouthSide Works, Pittsburgh, PA 15203-2369
  • Location: United States  >  Pennsylvania (PA)  >  Pittsburgh>  > Southside Flats
  • Neighborhood: Southside Flats
  • Phone Number: +1 412-431-7800
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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