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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Pizza, Italian
Meals
Breakfast, Lunch, Dinner
FEATURES
Takeout, Seating, Reservations, Wheelchair Accessible, Table Service
Reviews (20)
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Reviewed January 16, 2020

Franconi's has a large Italian menu. Food is good, very well prepare. Service is very good. Prices are fair with good size portions. Located in a shopping center with lots of parking.

Date of visit: January 2020
Helpful?2  
Reviewed December 27, 2019

12/27/2019 I accidentally ordered a Groupon for here thinking that it was closer to me than it was. I was nearby with my 7-year-old daughter and figured since one of the restrictions was eat-in that we'll go order our meal and whatever was left over,...take home. They have two double-door entrances with one locked and no signs saying to use the other one or how to actually enter the restaurant. So we enter and an older waitress says eat-in or to go, we say in so she says come around. Still not sure where to go because it's like two separate areas and it looks like you have to go into the waitress area to get to the other side. We finally sit down and a waitress (40ish) comes over. I immediately joke and tell her I have a Groupon and the story how I thought the restaurant was closer to me and she all but cuts me off. "You have to use the entire amount now and you can't take any home". I'm like okay but I can take home any pizza we don't eat right? "No! Everything has to be eaten here, it's too expensive to do take out containers." So we go back and forth and finally, I say I'll come back because we aren't' going to be eating over $30 of food and finish it all today. So as I'm walking to my car I'm thinking it over and think, that's crazy. Let me go back in. I'll never make it back up here again. I go to the counter to a different woman and tell her and she says "what did she say?" As I'm telling her the original woman pops up out of nowhere and says "I told him it's too expensive for take-out containers. We have people come in and order one pizza and then get another to go." Now if that's the case then they are making out great. Pizza dough is cheap! The deal is for $30 bucks so you just got off with 2 pizzas that cost you way less than what the food cost is on your menu. I even offered to pay for the pizza box or containers in the middle of our argument. Finally, she agreed if there isn't a lot of food then a container is fine. So we sat down and looked over the menu. I watched 3 women a booth away (they sat down just prior to us walking out) order two pies and then tell the same waitress that they have a Groupon on her phone. They didn't receive a verbal warning or conditions on their order. As she came over to take my order, I even apologized for the argument and we ended up starting to argue again so I just let it go. I order the most expensive item on the menu- Veal and ask for it as Franchese (it wasn't offered that way on the menu-just the chicken prepared that way), an order of fries and a large plain pizza. The bill comes out to around $40ish minus the $30 Groupon. So now I just ordered the most expensive item on your menu but you're worrying about take-out containers. If you don't like Groupon deals/business then DON'T offer them!!! If you are offering them it's because your business hasn't been as good as it should be and you are relying on that to bring in revenue. So you just brought in a new customer and completely lost them. The pizza and the food were actually pretty good and I would have returned if I was at the nearby movies or the Montgomery Mall sometime. This is literally one of the longest Yelp reviews I've ever written just to say how unappreciated I felt going into the store. Why did the women in the nearby booth using the same deal not get chastised? They seriously need to rethink how they do business- look at the other review on here (by Jeffrey R) where someone asked for a cup of water and a straw and they were charged a $1 for it.More

Date of visit: December 2019
Helpful?
Reviewed February 25, 2019

This is not just an average pizza place they offer a full menu and we have been here numerous times, never with a bad meal. The service is slow though. Young kids working here.

Date of visit: December 2018
Helpful?
justathought1529, Manager at Franconis Pizzeria, responded to this reviewResponded March 29, 2019

Hi Lisa, thank you so much for the 5 star review. We are thrilled to hear you had a fantastic experience. Thank you again for your business and we look forward to seeing you again.

Reviewed April 19, 2018

I really like Franconi's! Reasonably priced and great Italian food, especially their pizza and Veal Parm. Lots of different Burger choices, sandwiches, salads and sides. Hubby had the lasagna and loved it. The only time I didn't like my dish was when I ordered the...Crab Cake, just ok.More

Date of visit: September 2017
Helpful?
Reviewed April 11, 2018 via mobile

Took an hour and a half for one plain pizza. Called to get an eta to find out the restaurant was NOT busy. When the driver got here she had a major attitude and called me a bi*ch when I asked for my pizza. Meanwhile...I’m STILL on the phone with the manager when she does so. NEVER ORDERING FROM HERE AGAIN! Terrible service. And they need to hire a more personable, friendly driver.More

Date of visit: April 2018
Helpful?
Reviewed February 21, 2018

My husband and I had lunch at Franconi's. He had a cheesesteak that was huge and the steak was falling out of the roll, there was so much meat in it. I ordered an Italian hoagie that was generously filled with Italian lunch meats and...cheese. I was only able to eat half of the hoagie and took the other half home for dinner. The prices were very reasonable. This is a family place. Service was great!More

Date of visit: February 2018
Helpful?
Reviewed November 11, 2017 via mobile

Obviously don't wear gloves or there wouldn't have been a foreign object in our food. Gross as gross can get. Never again.

Date of visit: November 2017
Helpful?
Reviewed November 11, 2017

we usually get take out from here, but will eat in as well atmosphere typical, food is wonderful, price is great

Date of visit: November 2017
Helpful?
Reviewed April 3, 2017 via mobile

This is one of regular picks when we're in town. The menu is extensive-and more like a diner than a pizzeria. In fact we've had platters, omelets, cheesesteaks, paninis and wraps, but not once have we ordered pizza. The omelets are huge, the cheese steaks...are good, and the specials are varied. It's not a fancy place - the interior s fairly basic, with booths along the sides, and one row of tables down the middle. I've only been there for lunch, and the other dining area has never been open. Breakfast is served until 4:00 pm; at least one our party usually orders breakfast, one orders a "dinner" type platter, and the other two usually a sub or sandwich. I have no complaints about the food or the service, and am always happy when we end up here.More

Date of visit: March 2017
Helpful?
Reviewed October 19, 2016 via mobile

Great service as always. Food was very good as always. Next time you don't feel like cooking. This is the place to go...

Date of visit: October 2016
Helpful?
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