Visited The Metropolitan on Saturday, 26 September 2020. Although I waited a bit too long for someone to acknowledge me / take my order, the waiter, Mike, was really great!
Food and beverages arrived almost immediately after placing my order! I ordered the Cajun chicken...and corn chowder and their version of surf and turf (half-rack baby back ribs and panko-breaded shrimp with potato crisps - which were a cross between potato chips and waffle fries). I didn’t care too much for the chowder. No kick, the veggies - potatoes - were a bit too big and the chicken wasn’t very tender. The crisps were very tasty and seasoned well. The ribs were almost fall of the bone tender. And the shrimp were very good.
Mike was quite attentive and really made up for the long wait when I was first seated!!
I like to give compliments while onsite and stopped by the host/hostess stand to speak with the manager. The hostess went to get him but when she returned, she said he asked if I had a complaint. I was a bit shocked at this question but told her I did not have a complaint. She went back to tell him but when she returned, she said he told her to tell me that he was really busy and didn’t have time to come and talk to me at that moment. She said he asked me to leave my name and number and he would call me.
I gave him the benefit of the doubt and left my contact information. Unfortunately, that call never came so I thought I’d give Mike his KUDOS here, since the manager was too busy to hear directly from me.
I considered patronizing them again because Mike made my visit that enjoyable!!! However, seeing that the manager doesn’t care to hear compliments of his staff, I will not return.More
