We had a terrible experience at Mama Lena's. We placed a takeout order and took it home with us when it was ready. I had a horrible shock when I discovered that I had bitten into chicken (I have been vegetarian since I was a...child) in the eggplant parmesan that I ordered. Mind you, when I placed the order, I said "eggplant parmesan," the cashier said, "chicken parmesan?" to confirm, and I shook my head and said, "eggplant parmesan" very loudly and clearly and she repeated "oh ok, eggplant parmesan" back to me. When I called the restaurant after making this horrible discovery, the two staff with whom I spoke did not seem to find this to be any kind of major issue and offered to make us drive back, which is 45 minutes round trip, to pick up a properly made eggplant parmesan or to just be refunded for the sub, which obviously I wasn't going to eat. I asked to speak with the owner and he was not there, though they were open. They took down my name and number and told me that he would call me today. He did not. It was a miserable experience and one we will never be repeating. Beyond that, the other food we ordered was pretty bad. We would give it 2 stars. It's just a greasy food joint that tries to make things taste good by just loading cheese and grease onto them.More
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