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General Sutter Inn

14 E Main St, Lititz, PA 17543-1900
+1 717-626-2115
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Overview
  • Excellent47%
  • Very good36%
  • Average9%
  • Poor6%
  • Terrible2%
Travelers talk about
“scotch egg” (10 reviews)
“fish and chips” (13 reviews)
Closed Now
11:00 AM - 8:00 PM Hours
CUISINES
American, Bar, Pub, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
14 E Main St, Lititz, PA 17543-1900
All Details
Write a ReviewReviews (268)
Traveler rating
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1 - 10 of 268 reviews

Reviewed 6 days ago

We did not have reservations, but showed up for Easter dinner and were seated in the bar, in a corner. Not great, but ok. Service was non-existent! I had to approach bartender for a glass of wine. Food was wonderful (we ate at the buffet),...More

Thank G150MKlarryc
Reviewed 1 week ago via mobile

We have never been disappointed in the food, atmosphere or service at this friendly, casual outdoor patio. The staff was extremely accommodating on our last visit as one of us had special requests due to food sensitivities.

Thank Kristin O
Reviewed 1 week ago

Typical English fare, sheperd's pie, mash & bangers, etc. As in England there is little or no table service. Get your own drinks @ the bar. They do deliver food to your table, however. Recommend.

Thank Robert H
Reviewed 3 weeks ago via mobile

An old place with lots of history. The food was good and service was slow. People were kind to us. This place was recommended by the locals. It was very busy.

Thank ester94
Reviewed 4 weeks ago

We stumbled upon this place and glad we did. When we walked in the bar was packed and thought we'd never get a table. The staff brought us back to the restaurant which was also packed but managed to find a table. Delightful place, wonderful...More

Thank Parker M
Reviewed 4 weeks ago

This soon to be updated and renovated Inn and restaurant is located on the Lititz Town Square. Attached to it is an English style pub which has received gloing reviews.

Thank LDL1965
Reviewed May 18, 2018

We were visiting our daughter in Lititz and joined her and a colleague for drinks and a bite at the outdoor pub. Our server, Kelsey, was beyond excellent. She was engaging, fun, knew the area, and provided excellent suggestions. The food and drink was beyond...More

Thank D Mark R
paul p, Manager at General Sutter Inn, responded to this reviewResponded June 3, 2018

Dear D Mark R, Thank you for taking the time to let us know how we're doing here on TripAdvisor! We appreciate the comments about your service as well as the quality of food and drink! We definitely hope that you never run out of...More

Reviewed April 24, 2018 via mobile

The General Sutter is a very unique pub, in & dining experience in Lititz. The food is very good, we had a sampling of all sorts of dishes including sausage pastries, stuffed pies and the burgers. All were very good and there was plenty of...More

Thank Mark S
paul p, Manager at General Sutter Inn, responded to this reviewResponded June 3, 2018

Dear Mark S, Thank you for taking the time to review our establishment here on TripAdvisor! For clarity's sake, it sounds as if you enjoyed your experience with us in our Traditional English Pub, The Bulls Head Public House. I am thrilled that you not...More

Reviewed April 22, 2018 via mobile

My aunt and I spent a lovely day wandering in and out of shops in Lititz. We dropped into the General Sutter after 1:30 pm. The dining room is light and airy and there were still several tables occupied but we were seated at a...More

Thank Rebecca K
paul p, Manager at General Sutter Inn, responded to this reviewResponded June 3, 2018

Dear Rebecca K, This is one of the most exceptional reviews I've ever had the pleasure of commenting on! Thank you for taking the time to carefully craft such an account of your time with us at the General Sutter Main Dining Room! I literally...More

Reviewed April 15, 2018 via mobile

We have visited the General Sutter Inn previously, but I didn’t do reviews of either the Pub or the dining room. The pub is the Bulls Head, which is adjoining the Inn. At lunch you can get the pub fare in the dining room at...More

Thank Robert B
paul p, Manager at General Sutter Inn, responded to this reviewResponded June 3, 2018

Dear Robert B, Thank you for the exquisite review that you have shared with us here, on TripAdvisor! We certainly appreciate the feedback, but I personally appreciate how multi-faceted and all-encompassing your review was! You went from beer selection, to English Fare, to Pub décor,...More

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Ask a question
Questions & Answers
kathygramr
May 12, 2018|
AnswerShow all 4 answers
Response from 169PollyT | Reviewed this property |
I have always parked on the street. If there is special parking in the back I am not aware of it. Possibly a phone call to them would help you
0
Votes
drfeil
March 3, 2017|
Answer
Response from Mosslady53 | Reviewed this property |
Very simply tomatoes, cheese, onion, and seasoning in a pie crust. One of those dishes where everyone has a slight variation in the recipe.
0
Votes
DaveLin327
December 28, 2016|
AnswerShow all 5 answers
Response from Bobbi L | Reviewed this property |
I was just at the Pub attached to the Sutter, Monday, December 26, 2016, holiday week, parked about 1 1/2 block away. Hopefully the weather will be good for you.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Dinner, Breakfast, Lunch, Late Night
Restaurant features
Serves Alcohol, Full Bar, Free Wifi, Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Accepts Credit Cards
Good for
Romantic, Families with children, Bar scene, Kids, Business meetings, Local cuisine, Special occasions, Large groups
Open Hours
Sunday
11:00 AM - 8:00 PM
Monday
11:00 AM - 2:30 PM
Tuesday
11:00 AM - 2:30 PM
5:00 PM - 9:00 PM
Wednesday
11:00 AM - 2:30 PM
5:00 PM - 9:00 PM
Thursday
11:00 AM - 2:30 PM
5:00 PM - 9:00 PM
Friday
11:00 AM - 2:30 PM
5:00 PM - 9:30 PM
Saturday
11:00 AM - 9:30 PM
Location and Contact Information
  • Address: 14 E Main St, Lititz, PA 17543-1900
  • Location: United States  >  Pennsylvania (PA)  >  Lancaster County  >  Lititz
  • Phone Number: +1 717-626-2115
  • E-mail
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