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Reserve a Table
2
Mon, 8/10
8:00 PM
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, Late Night
CUISINES
Bar, American
FEATURES
Serves Alcohol, Full Bar, Free Wifi, Reservations, Outdoor Seating, Private Dining, Seating, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Accepts Credit Cards, Table Service, Live Music
Reviews (316)
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316 results
Traveler rating
145
111
31
21
8
Traveler type
Time of year
LanguageEnglish
Traveler rating
145
111
31
21
8
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All reviews limoncello cake fisherman's pie fish and chips scotch egg filet mignon salad bangers and mash pot pie burger chicken bread wings the pub wonderful town bulls head ice festival lancaster county
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Reviewed March 9, 2020

Lititz is a great, small Pennsylvania town , We visited in January and was greeted with a couple of inches of snow which served to enhance our experience. General Sutter's is well located, has comfortable rooms, a friendly bar, and an excellent restaurant. A few...More

Date of visit: January 2020
Helpful?
T3906ETpaulp, General Manager at General Sutter Inn, responded to this reviewResponded March 15, 2020

Thank you for your review! We appreciate your feedback and we are pleased to hear that you enjoyed your experience. Cheers! Erin Stroyan-Peduzzi Assistant General Manager

Reviewed March 5, 2020

If you want an excellent meal and a unique dining experience, give this place a try. Good menu options and a wine list to compliment your meal.

Date of visit: February 2020
Helpful?
T3906ETpaulp, General Manager at General Sutter Inn, responded to this reviewResponded March 15, 2020

Thank you for your wonderful review! We appreciate your feedback and hope to see you again soon. Cheers! Erin Stroyan-Peduzzi Assistant General Manager

Reviewed January 12, 2020 via mobile

We ate there New Years Eve. We had reservations and were seated within 15 minutes of appointed time. Hostess was warm and friendly. Once seated, waitress waited on us promptly. Waitress was very nice and helpful. She took our orders for drinks and returned with...More

Date of visit: January 2020
Helpful?
T3906ETpaulp, Owner at General Sutter Inn, responded to this reviewResponded January 12, 2020

Dear Heb2013, Thank you for your review! We appreciate your feedback and look forward to your next visit. Cheers! Erin Stroyan-Peduzzi Assistant General Manager General Sutter Inn & Bulls Head Public House

Reviewed December 29, 2019

We went with a group of 9 on the Sunday before Christmas so expected it to be crowded. We were seated at a long table in the bar which was fine, not too loud or crowded. I had bangers and mash which was very good...More

Date of visit: December 2019
Helpful?
T3906ETpaulp, Owner at General Sutter Inn, responded to this reviewResponded January 5, 2020

Dear Richard B., Thank you for your review! We are so pleased to hear that you and your party enjoyed your experience in our dining room. We hope to see you again soon! Cheers! Erin Stroyan-Peduzzi Assistant General Manager General Sutter Inn & Bulls Head...More

Reviewed December 21, 2019 via mobile

We had reservations and were seated as soon as we arrived. There were four adults in our party. One of those adults is pregnant, so no alcohol for her. Our drink order consisted of two mixed drinks and two glasses of Kendall Jackson chardonnay. We...More

Date of visit: December 2019
Helpful?
T3906ETpaulp, Owner at General Sutter Inn, responded to this reviewResponded January 5, 2020

Dear Deb C., Thank you for taking the time to leave a review. We apologize for your experience on this evening. We appreciate your feedback as we are always looking for ways we may improve. Sincerely, Erin Stroyan-Peduzzi Assistant General Manager General Sutter Inn &...More

Reviewed December 11, 2019

The front desk staff, where we gave our name for our reservation, was very rude. When we got to our table, someone poured us water and told us our server would be with us shortly. However, we waited a very long time before anyone else...More

Date of visit: December 2019
Helpful?
T3906ETpaulp, Owner at General Sutter Inn, responded to this reviewResponded January 5, 2020

Dear Jennifer W., Thank you for taking the time to leave this review. I apologize for your experience on this evening. What you describe is very below our standards of service. I wish I would have had the opportunity to remedy this during your visit....More

Reviewed November 12, 2019 via mobile

After a beautiful morning at an event out in the countryside, my daughter and I decided to have lunch at the General Sutter Inn. We phoned to reserve a table, which was fortunate since many people were waiting to get a table. When we arrived...More

Date of visit: November 2019
Helpful?
paul p, General Manager at General Sutter Inn, responded to this reviewResponded December 1, 2019

Thank you for wonderful review! We are so happy to hear you and your daughter enjoyed your experience in our dining room. We hope to see you again soon! Cheers! Erin Stroyan-Peduzzi Assistant General Manger General Sutter Inn & Bulls Head Public House

Reviewed October 25, 2019 via mobile

Great ambiance in historic restaurant in Lititz. Visited with hubby for weekend dinner. Comfy seating, good lighting (for reading menus); The restaurant was clean but somewhat iffy service. Make a reservation. Pretty crowded but quiet in the dining room. Started with beet salad (delicious) and...More

Date of visit: October 2019
Helpful?
paul p, General Manager at General Sutter Inn, responded to this reviewResponded December 1, 2019

Dear MadeleineK90, Thank you for review! We are so glad you enjoyed most of your experience in our dining room. If you would like to share more of your concerns regarding service, please feel free to email me personally at erin.stroyan@generalsutterinn.com. We are always looking...More

Reviewed October 20, 2019

Lifetime local, first time visitor. Our party of four had a very nice lunch. The ordered dishes were a wide sampling of the menu, and each person was well pleased. Location is right in the center of Lititz, and this is an old-world gem that...More

Date of visit: October 2019
Helpful?
paul p, General Manager at General Sutter Inn, responded to this reviewResponded December 1, 2019

Dear jdbrandt17042, Thank you for review! We are so glad you and your party enjoyed your experience in our dining room. We hope to see you again soon! Cheers! Erin Stroyan-Peduzzi Assistant General Manger General Sutter Inn & Bulls Head Public House

Reviewed October 9, 2019

Nice place to relax with friends. Good food.Was there with friends. The service was great... Will be back..

Date of visit: October 2019
Helpful?
paul p, General Manager at General Sutter Inn, responded to this reviewResponded October 17, 2019

Dear LucyGuzzi, Thank you for your review! We are so glad you enjoyed your experience in our dining room. We hope to see you again soon! Cheers! Erin Stroyan-Peduzzi Assistant General Manager General Sutter Inn & Bulls Head Public House

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Questions & Answers
Ask a question
drumming67
February 8, 2020|
Answer
Response from Richard B | Reviewed this property |
I am not sure, but think they would in that it is also a hotel. We just parked on the street and I don't recall that there were even meters.
0
Votes
Cynthia C
February 2, 2020|
AnswerShow all 4 answers
Response from paul p | Property representative |
Absolutely! We are happy to have you casual or fancy.
0
Votes
kathygramr
May 12, 2018|
AnswerShow all 4 answers
Response from 169PollyT | Reviewed this property |
I have always parked on the street. If there is special parking in the back I am not aware of it. Possibly a phone call to them would help you
0
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