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General Sutter Inn

14 E Main St, Lititz, PA 17543-1900
+1 717-626-2115
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Overview
  • Excellent48%
  • Very good35%
  • Average9%
  • Poor6%
  • Terrible2%
Travelers talk about
“scotch egg” (10 reviews)
“fish and chips” (13 reviews)
Closed Now
Hours
CUISINES
American, Bar, Pub
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
14 E Main St, Lititz, PA 17543-1900
All Details
Write a ReviewReviews (264)
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1 - 10 of 264 reviews

Reviewed 3 days ago

We stumbled upon this place and glad we did. When we walked in the bar was packed and thought we'd never get a table. The staff brought us back to the restaurant which was also packed but managed to find a table. Delightful place, wonderful...More

Thank Parker M
Reviewed 3 days ago

This soon to be updated and renovated Inn and restaurant is located on the Lititz Town Square. Attached to it is an English style pub which has received gloing reviews.

Thank LDL1965
Reviewed 4 weeks ago

We were visiting our daughter in Lititz and joined her and a colleague for drinks and a bite at the outdoor pub. Our server, Kelsey, was beyond excellent. She was engaging, fun, knew the area, and provided excellent suggestions. The food and drink was beyond...More

Thank D Mark R
paul p, Manager at General Sutter Inn, responded to this reviewResponded 2 weeks ago

Dear D Mark R, Thank you for taking the time to let us know how we're doing here on TripAdvisor! We appreciate the comments about your service as well as the quality of food and drink! We definitely hope that you never run out of...More

Reviewed April 24, 2018 via mobile

The General Sutter is a very unique pub, in & dining experience in Lititz. The food is very good, we had a sampling of all sorts of dishes including sausage pastries, stuffed pies and the burgers. All were very good and there was plenty of...More

Thank Mark S
paul p, Manager at General Sutter Inn, responded to this reviewResponded 2 weeks ago

Dear Mark S, Thank you for taking the time to review our establishment here on TripAdvisor! For clarity's sake, it sounds as if you enjoyed your experience with us in our Traditional English Pub, The Bulls Head Public House. I am thrilled that you not...More

Reviewed April 22, 2018 via mobile

My aunt and I spent a lovely day wandering in and out of shops in Lititz. We dropped into the General Sutter after 1:30 pm. The dining room is light and airy and there were still several tables occupied but we were seated at a...More

Thank Rebecca K
paul p, Manager at General Sutter Inn, responded to this reviewResponded 2 weeks ago

Dear Rebecca K, This is one of the most exceptional reviews I've ever had the pleasure of commenting on! Thank you for taking the time to carefully craft such an account of your time with us at the General Sutter Main Dining Room! I literally...More

Reviewed April 15, 2018 via mobile

We have visited the General Sutter Inn previously, but I didn’t do reviews of either the Pub or the dining room. The pub is the Bulls Head, which is adjoining the Inn. At lunch you can get the pub fare in the dining room at...More

Thank Robert B
paul p, Manager at General Sutter Inn, responded to this reviewResponded 2 weeks ago

Dear Robert B, Thank you for the exquisite review that you have shared with us here, on TripAdvisor! We certainly appreciate the feedback, but I personally appreciate how multi-faceted and all-encompassing your review was! You went from beer selection, to English Fare, to Pub décor,...More

Reviewed April 15, 2018

This restaurant has a nice dining room. Unfortunately our experience with the food overall was poor. My husband enjoyed his scotch egg, but the rest of the meal was quite disappointing. We ordered the fish and chips which was okay, but contained too much batter....More

Thank lorax k
paul p, Manager at General Sutter Inn, responded to this reviewResponded 2 weeks ago

Dear lorax k, Thank you for taking the time to review us here on TripAdvisor. I am sorry to hear that you found your menu selections unpalatable and that you had left disappointed. I remember having spoken with you as you and your husband sat...More

Reviewed April 9, 2018

We live in lititz so the General Sutter is a fun and good place when you need more than a snack for dinner. the service has been excellent, and the food is good tooMore

Thank Ribbonlady
paul p, Manager at General Sutter Inn, responded to this reviewResponded April 17, 2018

Dear Ribbonlady, Thank you for taking the time to share your thoughts with us here on TripAdvisor! We welcome feedback in all forms and appreciate how well we were able to provide you and your guests the dining experience you sought when you select us...More

Reviewed April 9, 2018

We went for a wine maker's dinner. Food and wine were wonderful. Shortly after our function began, at 5:45 pm, I went to the men's room. There was no soap. I spoke to the attendant at the front desk and told her that. Our function...More

1  Thank Winelover2011
paul p, Manager at General Sutter Inn, responded to this reviewResponded April 17, 2018

Dear Winelover2011, We appreciate the feedback you have shared with us here on TripAdvisor. While I am happy that you found our Waltz Wine Dinner "wonderful", I would like to address your comments in the review. Firstly, I would like to assure you that the...More

Reviewed February 9, 2018

An old hotel and restaurant in the center of town. The main dining room has white table cloths and nice décor. The main dining room entrée menu is a little limited as apposed to the pub menu which was long. The did accommodate my wife's...More

Thank 2010Escape
paul p, Manager at General Sutter Inn, responded to this reviewResponded March 7, 2018

Dear 2010Escape, Thank you for taking the time to review our General Sutter Dining Room here, on TripAdvisor. We are happy to hear that the food was to your liking, but I did want to take a moment to clarify that our menu, in its...More

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Ask a question
Questions & Answers
kathygramr
May 12, 2018|
AnswerShow all 4 answers
Response from 169PollyT | Reviewed this property |
I have always parked on the street. If there is special parking in the back I am not aware of it. Possibly a phone call to them would help you
0
Votes
drfeil
March 3, 2017|
Answer
Response from Mosslady53 | Reviewed this property |
Very simply tomatoes, cheese, onion, and seasoning in a pie crust. One of those dishes where everyone has a slight variation in the recipe.
0
Votes
DaveLin327
December 28, 2016|
AnswerShow all 5 answers
Response from Bobbi L | Reviewed this property |
I was just at the Pub attached to the Sutter, Monday, December 26, 2016, holiday week, parked about 1 1/2 block away. Hopefully the weather will be good for you.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
American, Bar, Pub
Meals
Dinner, Breakfast, Lunch, Late Night
Restaurant features
Serves Alcohol, Full Bar, Free Wifi, Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Accepts Credit Cards
Good for
Bar scene, Kids, Families with children, Special occasions, Business meetings, Local cuisine, Large groups, Romantic
Open Hours
Sunday
11:00 AM - 8:00 PM
Monday
11:00 AM - 2:30 PM
Tuesday
11:00 AM - 2:30 PM
5:00 PM - 9:00 PM
Wednesday
11:00 AM - 2:30 PM
5:00 PM - 9:00 PM
Thursday
11:00 AM - 2:30 PM
5:00 PM - 9:00 PM
Friday
11:00 AM - 2:30 PM
5:00 PM - 9:30 PM
Saturday
11:00 AM - 9:30 PM
Location and Contact Information
  • Address: 14 E Main St, Lititz, PA 17543-1900
  • Location: United States  >  Pennsylvania (PA)  >  Lancaster County  >  Lititz
  • Phone Number: +1 717-626-2115
  • E-mail
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