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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$10 - $15
CUISINES
Bar, American, Pub
Meals
Lunch, Dinner, Late Night, Drinks
Reviews (54)
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54 results
Traveler rating
25
14
8
5
2
Traveler type
Time of year
LanguageEnglish
Traveler rating
25
14
8
5
2
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All reviews fish tacos amish chicken crab bisque peanut butter service was great server
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Reviewed February 11, 2024 via mobile

This little place is fantastic! I read the reviews and immediately needed to try it on our way through town. We started with the wedge salad which was beautifully arranged and delicious, and then I had the “famous fish tacos”. Every bite was a vibrant,...party in my mouth! Then of course we both had to try the cheesecake! They have a whole cheesecake menu, so do yourself a favor and save some room for a sweet and fluffy cloud of goodness! My specialty strawberry cake drink from the bar and the service here were also excellent! What a treat!More

Date of visit: February 2024
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Reviewed February 7, 2024

I was very impressed. The burger and fries were both the BEST I've had in Lancaster yet. Servers were great and the atmosphere was perfect for a nice dinner.

Date of visit: February 2024
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Reviewed December 22, 2023 via mobile

Great little find in a Lancaster neighborhood. Our server helped us find a few new beers to try. Mashed potato ball appetizer was excellent! Had sandwiches for dinner and they were delicious as well---great portions, had no room for dessert, and will have to visit...again. Parking is limited in the neighborhood and patrons can park at the funeral home as long as no services are in progress.More

Date of visit: December 2023
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Reviewed October 23, 2023

Looking forward to some live acoustic music, good drinks and relaxing atmosphere. Stopped by around 9pm on 10/20 and asked the bartender for a drink menu and he directed me to a quick response code. I advised him that I do not own a cell...phone as that doesn't fit into my budget and could I please have a paper menu. He advised no and "Welcome to the 21st century". Needless to say we left disappointed and offended.More

Date of visit: October 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chuck Trissler, Owner at 551 West, responded to this reviewResponded October 25, 2023

I apologize for the miscommunication of our menus we do not print drink menus as the options change sometimes weekly, but someone could of taken the time to explain that to you. Hope you give us another chance when you visit again to show you...More

Reviewed April 20, 2023 via mobile

Our fist visit to 551 West was a great experience. Our second visit was left little to be desired. We ordered the Quesadillas for an appetizer. It only came with sour cream. We asked for some salsa and a very tiny container was brought to...us and we were charged an additional $2! We both ordered the “in house special - fish tacos.” They were good, however, when we asked to take our leftovers home we were told we could not because it was the in-house special! I have never heard of such a thing, and if we would have known this, we would not have ordered an appetizer. So basically half of our dinners were thrown away. My husband wanted to call over the manager to complain but I told him not to because our server was very nice. Because of this experience we will not be returning. It’s a shame because we were hoping this would be our go to spot when we come to the Lancaster area to see a show.More

Date of visit: April 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 11, 2023 via mobile

This place never disappoints. Drink was delicious. Crab bisque was very good, could use a hint more sherry. My Irish chicken was large and delish. Husbands baseball steak was as good as he remembered from last year. We will definitely be back next year.

Date of visit: March 2023
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Reviewed December 19, 2022 via mobile

We had a great dinner after seeing a Christmas show. We started off with the spinach and artichoke dip and my husband had the Irish Chicken and I had the Salmon Cesar Salad. Everything was delicious. They have a very nice beer selection as well....Our server was very friendly and attentive. We will return to this hidden jewel.More

Date of visit: December 2022
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Reviewed November 6, 2022 via mobile

My wife and I enjoyed our visit to 551 west. She has the fish tacos which she said were delicious. The portion size on the tacos was huge. I took a chance on the house burger with peanut butter and was pleasantly surprised at how...well the flavors worked together. Service was great. The beer selection could have been better, but was adequate.More

Date of visit: November 2022
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Reviewed January 21, 2022 via mobile

Came in from out of town. Restaurant was part of Hilton Honors Dining program so we gave it a try. Staff was super friendly. Food was delicious, came out quickly and was enjoyed by all.

Date of visit: January 2022
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Reviewed December 10, 2021 via mobile

Food nothing special, menu no different than 100 other bars in the area just higher priced. The really bad thing is the neighborhood. I know a person (female) personally that was sitting at the bar when a random local came running through the bar, stopped,...said something to her and punched her in the mouth knocking her from the stool to the floor. Not one person in the bar or employee grabbed the guy as he ran out. The girl was put in the hospital and facing crazy dental expenses. No one from this place has reached out even once to see how she is doing. High priced food, dangerous neighborhoodMore

Date of visit: July 2021
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Reviewed July 25, 2021

We loved this restaurant! The hostess, server, and owner (Chuck) were amazing, and the food was delicious! While waiting for our food, Chuck took us on a tour of the restaurant and told us the history of the building and the process of renovating it....Service was above and beyone!!!!More

Date of visit: July 2021
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Reviewed November 1, 2020 via mobile

We came for lunch because I had a restaurant.com coupon. The only rough part was getting my 80 yr old Mom to the 2nd floor with no elevator. We'll do dinner next time and we'll be on the 1st floor. Appy: bacon wrapped mac n...cheese. Cheesy and bacony. Dipping sauce was great. Soup: broccoli cheese was excellent. Creamy crab bisque was good potato soup but not crab (except for pile of meat on top) and not a bisque (chunks of veggies) Entrees: Pittsburgh salad was huge with lots of fries and meat (Expected strips but got shaved). Ahi tuna wrap was enormous! Perfectly cooked tuna. Fish tacos with mahi mahi were tasty and moist. Beautifully served too. Dessert: peanut butter cheesecake. WOW just WOW. We were talking about what we'd get on our next visit whilst eating out entrees! Can't wait to go backMore

Date of visit: November 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 15, 2020 via mobile

Large menu, great service and rooftop dining ! Someone recommended this restaurant to us luckily, it’s a hidden gem. We will be back next time we are in the area.

Date of visit: August 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 15, 2020

Went there with my family mom, aunts and cousin to celebrate my 1 aunts birthday 🎁 started out okay server sucked ( which I am in the business ) he was not polite at all which was a shame , after being there for maybe...a hour we each had 2 drinks each, after our second drinks arrived not shortly after we were asked by the bartender to leave ? We asked why and there response was we were being to loud !!! Huh? We were sitting at a table near the bar laughing and talking mind you , we were not yelling or hollering we were minding our business. This upset us as we come here quite often because of location and this blew me away. The manger now had came out at this point to yell and say get the f&@$”out. I did yell back at him for being rude and upset with this whole situation. Needless to say I will never go back. So if you like having rude , Ignorant people waiting on you this is definitely the place for you. Not cool Shane on you guys at 551. If I could leave a negative number I would 😡More

Date of visit: March 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
133chuckt, General Manager at 551 West, responded to this reviewResponded March 17, 2020

We appreciate your feedback and would like to know what day this occurred so we can properly follow up with all those involved. We view every comment as a chance to learn how we can improve and with a little more specifics, it can help...More

Reviewed March 4, 2020

I was a little surprised at how much we liked this place. I never heard of it before and thought it would be just another bar. The bartender was very personable and attentive, the fries were good, and the clientele was nice. They had a...very good selection of craft beer on tap and fresh lemon and lime juice for mixed drinks. There is also a second-floor bar that looks like it would be nice during the spring and summer with big windows that can open.More

Date of visit: February 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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551 WEST, Lancaster - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about 551 West

Yes, 551 West offers takeout services.

551 West is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 3.5