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Went there with my family mom, aunts and cousin to celebrate my 1 aunts birthday 🎁 started out okay server sucked ( which I am in the business ) he was not polite at all which was a shame , after being there for maybe...More
Date of visit: March 2020
133chuckt, General Manager at 551 West, responded to this reviewResponded March 17, 2020
We appreciate your feedback and would like to know what day this occurred so we can properly follow up with all those involved. We view every comment as a chance to learn how we can improve and with a little more specifics, it can help...More
I was a little surprised at how much we liked this place. I never heard of it before and thought it would be just another bar. The bartender was very personable and attentive, the fries were good, and the clientele was nice. They had a...More
We were here a few months ago and have talked about returning. Tonight we did and had a great experience.9 From the drinks to our food everything was superb. We are looking forward to going upstairs in the summer and visiting their outside eating area.
Dropped shortly after they reopened from renovation. Sat at the bar and were openly joined into the regulars. Very friendly place. We had great service and wonderful food. Will definitely go back as there were multiple menu items we wanted to try.
551 was "recommended" by google maps AI as a 94% match to places we have gone to in the past. We thought, "why not try it?". Parking is limited but it is a "city pub". Service was quick and welcoming. We enjoy a new menu...More
Date of visit: July 2018
Chuck T, Owner at 551 West, responded to this reviewResponded July 22, 2018
Thank you for taking the time to let us know of your recent experience. We appreciate when our guest take the time to let us know how we are doing. We always strive to have consistency in all we do. Please say hi next time...More
I went to 551 West in Lancaster for a Mahi Mahi sandwich for lunch. Server was nice and got my order in right away. The place only had 5 customers, including me. While waiting for my order, the server had a visit and her 1...More
I can't say enough good things about this place! I came here with three other co-workers after a conference we were attending. We started chatting with the owner who was also our server that evening. What a great guy! Super laid back and you can...More
Went here today for Mother's Day. As always their beer choice is fantastic. All of us thoroughly enjoyed our food from burgers to salads to entree's! We split 2 desserts that we shared and they were huge! Leslie, our server was fantastic!!!
Our only complaint...More
551 is one of those places you leave full and happy. Most often, the owner will personally visit your table to make sure you are having a great time. It is clear that he loves his business and has a true desire to connect with...More
Date of visit: January 2018
Chuck T, Owner at 551 West, responded to this reviewResponded January 31, 2018
Thank you for taking the time to comment about your recent visit to 551 West. We truly love to connect with our guests and try and treat everyone like I would want to be treated. We appreciate the opportunity to serve you. I will pass...More