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551 West

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COVID-19 Update: This restaurant is only available for takeout or delivery at this time.

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$10 - $15
CUISINES
Bar, American, Pub
Meals
Lunch, Dinner, Late Night, Drinks
Reviews (41)
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41 results
Traveler rating
17
12
7
4
1
Traveler type
Time of year
LanguageEnglish
Traveler rating
17
12
7
4
1
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Reviewed March 15, 2020

Went there with my family mom, aunts and cousin to celebrate my 1 aunts birthday 🎁 started out okay server sucked ( which I am in the business ) he was not polite at all which was a shame , after being there for maybe...More

Date of visit: March 2020
Helpful?
133chuckt, General Manager at 551 West, responded to this reviewResponded March 17, 2020

We appreciate your feedback and would like to know what day this occurred so we can properly follow up with all those involved. We view every comment as a chance to learn how we can improve and with a little more specifics, it can help...More

Reviewed March 4, 2020

I was a little surprised at how much we liked this place. I never heard of it before and thought it would be just another bar. The bartender was very personable and attentive, the fries were good, and the clientele was nice. They had a...More

Date of visit: February 2020
Helpful?
Reviewed February 12, 2020 via mobile

We were here a few months ago and have talked about returning. Tonight we did and had a great experience.9 From the drinks to our food everything was superb. We are looking forward to going upstairs in the summer and visiting their outside eating area.

Date of visit: February 2020
Helpful?
Reviewed September 17, 2019 via mobile

Dropped shortly after they reopened from renovation. Sat at the bar and were openly joined into the regulars. Very friendly place. We had great service and wonderful food. Will definitely go back as there were multiple menu items we wanted to try.

Date of visit: September 2019
Helpful?
Reviewed July 21, 2018

551 was "recommended" by google maps AI as a 94% match to places we have gone to in the past. We thought, "why not try it?". Parking is limited but it is a "city pub". Service was quick and welcoming. We enjoy a new menu...More

Date of visit: July 2018
Helpful?
Chuck T, Owner at 551 West, responded to this reviewResponded July 22, 2018

Thank you for taking the time to let us know of your recent experience. We appreciate when our guest take the time to let us know how we are doing. We always strive to have consistency in all we do. Please say hi next time...More

Reviewed July 9, 2018 via mobile

I went to 551 West in Lancaster for a Mahi Mahi sandwich for lunch. Server was nice and got my order in right away. The place only had 5 customers, including me. While waiting for my order, the server had a visit and her 1...More

Date of visit: July 2018
Helpful?1  
Reviewed June 26, 2018

Great Burgers, ask for medium rare. Wonderful service from Jennifer even when we moved our group from the main dining area to the area with the excellent band.

Date of visit: June 2018
Helpful?
Reviewed June 25, 2018

I can't say enough good things about this place! I came here with three other co-workers after a conference we were attending. We started chatting with the owner who was also our server that evening. What a great guy! Super laid back and you can...More

Date of visit: May 2018
Helpful?
Reviewed May 13, 2018

Went here today for Mother's Day. As always their beer choice is fantastic. All of us thoroughly enjoyed our food from burgers to salads to entree's! We split 2 desserts that we shared and they were huge! Leslie, our server was fantastic!!! Our only complaint...More

Date of visit: May 2018
Helpful?
Reviewed January 26, 2018

551 is one of those places you leave full and happy. Most often, the owner will personally visit your table to make sure you are having a great time. It is clear that he loves his business and has a true desire to connect with...More

Date of visit: January 2018
Helpful?
Chuck T, Owner at 551 West, responded to this reviewResponded January 31, 2018

Thank you for taking the time to comment about your recent visit to 551 West. We truly love to connect with our guests and try and treat everyone like I would want to be treated. We appreciate the opportunity to serve you. I will pass...More

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