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Red Robin Gourmet Burgers

Unclaimed

Ratings and reviews

Certificate of Excellence2015 - 2017 Winner
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner
View all details
meals, features

Location and contact

Reviews (275)
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274 results
Traveler rating
111
91
38
24
10
Traveler type
Time of year
LanguageEnglish
111
91
38
24
10
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All reviews burger fries pretzel bites salad kids menu prices are reasonable my favorite waitress ensenada milkshakes bun tavern wrap outlets
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1 - 10 of 274 reviews
Reviewed 2 weeks ago via mobile

Was served live insects in unwashed lettuce on Wedgie burger (see photos). Burger was cold. Fries lukewarm. Understaffed. Poor service. STAY AWAY. There are cleaner and better burger restaurants around.

Date of visit: March 2019
Thank traveladvisor2018
Reviewed February 13, 2019

Stopped by on a Friday night for a burger. Their burgers are great. Busy but we got seated quickly. Waiter was friendly and helpful.

Date of visit: February 2019
Thank Daphne S
Reviewed February 12, 2019

we stopped at this Red Robin, which is fairly new back in the summer. My granddaughter was with us and everyone was happy with the decor, food and service.

Date of visit: July 2018
Thank John M
Reviewed December 27, 2018

Good burgers. Fries were hard and small today. Had to wait to be seated even though we could see several open tables - not enough staff? Waitress seemed rushed.

Date of visit: December 2018
Thank Robert C
Reviewed December 12, 2018 via mobile

I will start by saying our server was amazing. That said the kitchen had a piece of broken equipment and they were not able to keep up the orders. It took way too long to our food. Everyone around us was just sitting there waiting...More

Date of visit: November 2018
Thank 302shellyh
Reviewed November 25, 2018 via mobile

We enjoy visiting this location when on vacation in Lancaster. Service was definitely better this time. Food was pretty good too.

Date of visit: October 2018
3  Thank TheSushiGuy
Reviewed November 13, 2018

Been here before and it was good. This time it was very poor. Service was slow, food was room temperature. Looked to see a manager and couldn't find one. Don't understand how they can operate a place like this.

Date of visit: November 2018
1  Thank Artvlay
Reviewed October 25, 2018 via mobile

Service was very slow as the restaurant was very quiet. Waited and waited for napkins. Waited 25 minutes for 2 burgers after appetizers. Thank goodness we do not live in the area.

Date of visit: October 2018
Thank TheSushiGuy
Reviewed August 23, 2018 via mobile

We had a great dinner. Service was great and very attentive. The Southern Charm Burger was awesome. They have amazing fried pickles as an appetizer. Great experience.

Date of visit: August 2018
Thank TheSushiGuy
Reviewed August 21, 2018 via mobile

This Red Robin is a hit or miss location... sometimes they are average, sometimes they are poor. Very rarely are they excellent. They do seem to do pretty well with large groups. A few months ago I brought a group of 13 year old boys...More

Date of visit: August 2018
Thank Ttessa223
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Questions & Answers
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Kathleen H
April 1, 2017|
AnswerShow all 5 answers
Response from Mike B | Reviewed this property |
Additionally, they take reservations for parties of 8 or more.
3
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