We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.


COVID-19 Update: Local restaurants need your support! Purchase a gift card directly from them and make a difference. Contact the restaurant for instructions.

Ratings and reviews

Travelers' Choice

Food and ambience

Special occasions, Romantic, Large groups, Bar scene, Business meetings
The first thing you notice when pulling in the entrance of the Heritage Hotel parking lot is the incredibly unique addition to this Lancaster landmark. To call it a deck or a patio doesn't do this two-story structure justice. Imagine dining in the most impressive tree house ever built. The open layout and the use of the natural environment give a feeling of submersion in nature, a theme that is consistent throughout Loxley's. The inside of the restaurant is unlike anything that has ever been seen in Central Pennsylvania. The massive bar is encrusted with arrowheads and surrounds a tree growing through the center of the room. Ambient lighting on the natural wood walls adds to the feeling of natural
$10 - $30
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Lunch, Dinner, Brunch, Late Night, Drinks
American, Bar, Gastropub
Highchairs Available, Gift Cards Available, Takeout, Reservations, Outdoor Seating, Private Dining, Seating, Parking Available, Free off-street parking, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Accepts Credit Cards, Table Service, Live Music
Reviews (760)
Filter reviews
758 results
Traveler rating
Traveler type
Time of year
Traveler rating
Show reviews that mention
All reviews salmon crab dip burger fries wings tree house robin hood heritage hotel koi pond outdoor dining our waiter great server timely manner lancaster area charity treehouse andrew
Selected filters
Updating list...
Reviewed 2 weeks ago

We stopped in about 5 on a Thursday. You approach the restaurant through a lovely landscape and a koi pond. We were seated promptly but bring your sweater/coat...it appears that most of the seating is outdoors except for the bar area and a room for...groups. We were offered a paper menu or opportunity to use our cell phone to access a menu...we used the paper. Considering the virus, the menu seemed to have something for everyone. Our waiter, Will was personable and attentive. I ordered the meatloaf and was rather disappointed. It was dry and served basically at room temperature. It came with garlic mashed potatoes which were good and crispy onion straws which were good. My husband ordered the cottage pie and loved it. It was served piping hot. Portions were huge. We took half of the cottage pie home and had no room for dessert. Seems to be large selection of liquor, beer and cocktails. Killed two spotted lantern flies while we waited for our dinner.More

Date of visit: October 2020
Reviewed 4 weeks ago via mobile

This was the best food I have had the whole 2 weeks we have been traveling. My husband loved his meal also. Loved the atmosphere with outdoor dining.I tried some of his fries. After raising 2 kids fries are almost makes me nauseous. These were...great. Our waitress was great. My husband had a mushroom hamburger with fries. I had Phillysteak and salad. All was perfect. We have enough left over for supper. We added 2 soft drinks. Bill with tip was 45.36.More

Date of visit: September 2020
Reviewed September 4, 2020 via mobile

Matty Smokes was a friendly waiter. He was humorous and attentive. He provided comic relief in a professional manner. Our party of 4 included my wife, sister in law, and my 83 yo YOUNG mother in law. Other than late rolls, that came hot snd...tasty, and cold served sweet potato fries with birthday girl's sandwich, the meals and drinks were satisfactory. The ambience in outdoor seating and the distance between tables gave the feeling that we had the place to ourselves. It helped to be there on a Wednesday afternoon. Love and laughter rang out in our group. Memorable family event memorialized with Matty Smokes help in him taking our group photos. Good food. Good service. Good location. Good times.More

Date of visit: September 2020
Reviewed September 3, 2020 via mobile

Girls day out! Went to do some shopping and stopped for dinner.Great food, Great service, Great time! Worth going to.....always stop when in the area!

Date of visit: September 2020
Reviewed August 30, 2020 via mobile

Went for dinner with my husband for our anniversary, we heard all the good stuff about this place. Maybe we came on a bad night the service was sloooowwww , I ordered the salmon And my husband the bangers and mash With broccoli . The...portion of my salmon was tiny and when I asked the server she went and check in the kitchen and came back to tell m thats its a 6 oz portion which didnt look like it , I told her it looks more like a 4 or 5 at the most she didn't say anything but enjoy your meal . Which kinda left me astonished, mind you the salmon cost $24 . Then the mash potatoes was supposed to be garlic flavored but felt that they put garlic powder , it wasn't good. Never got a single refill on my drink, since she didn't bothered to come and check on us bit to bring our food . Our experience wasnt great , I won't return or even recommend this place .More

Date of visit: August 2020
Reviewed August 24, 2020 via mobile

Probably the best fish tacos I’ve ever had. My husband had the peasant burger and it was also delicious. The tacos were just spicy enough and a party for your mouth. Our waitress was Taylor and she was terrific! Great stop for outdoor dining.

Date of visit: August 2020
Reviewed August 16, 2020

My night was ruined! Thought this would be a great outdoor dinning experience. Service & Food were on the slow side. BUT not my complaint! Lady 2 tables away sat there throwing up into a bag, repeatedly. Several other tables also said something to staff...about the situation. When the food came we had lost our appetite. On the way out we ask if there was no manager on duty because the lady was not being removed. They claimed there was & that they were taking care of it.... We stayed in the parking lot talking. 1/2 hour later the 🤮 table was finally leaving.More

Date of visit: August 2020
MiaDeRose, Owner at Loxley's, responded to this reviewResponded August 17, 2020

Good morning and thank you for your feedback. We apologize for your inadequate experience. I understand that the management team was trying to come up with a solution convenient for all. Situations like this are most times difficult to quickly navigate. Every customer is important...More

Reviewed July 20, 2020 via mobile

We had a group of about 50 staying at the hotel and the package included daily breakfasts, a dinner and a lunch at the Loxley. Its an old English motif and has indoor and outdoor tables. Breakfasts were sit down with the waitress bringing the...food to the table. While the selection was limited, it was delicious. And Heather, the waitress, was wonderful. She had a full load of people and was running like crazy but there wasn't a complaint from her and she was extremely competent and friendly. In fact all the wait staff went out of their way to make the customers happy. Mathew had all of us laughing at dinner. And Erinn was a sweetheart. My food was very good. The 1st night I had the Uptown Burger. The 2nd I had the pork chops with apple topping. I will say that the broccoli I substituted for fries with the burger were too undercooked for my taste. Otherwise everything was delicious.More

Date of visit: July 2020
Reviewed July 20, 2020

The ambiance is good, but amidst covid, prices for what one gets has sky rocketed. A chicken cheesesteak with fries must be about 30% less food and the the hard seltzer was about 30% ice. The server was fine, we tip well, but it is...not worth the priceMore

Date of visit: July 2020
Reviewed July 14, 2020 via mobile

I was here at the hotel for a scrapbooking weekend. Jordyn waited on us twice at dinner time and took extremely great care of us and provided excellent customer service.

Date of visit: February 2020
View more reviews
Best nearby
Best nearby hotelsSee all
Heritage Hotel
298 reviews
.01 miles away
Days Inn & Suites by Wyndham Lancaster Amish Country
189 reviews
.34 miles away
Sleep Inn & Suites Lancaster County
217 reviews
1.37 miles away
MainStay Suites of Lancaster County
142 reviews
1.52 miles away
Best nearby restaurantsSee all
Moe's Southwest Grill
12 reviews
.09 miles away
Grand Central Bagel Cafe
59 reviews
.45 miles away
The Pantry Restaurant
46 reviews
.81 miles away
Best nearby attractionsSee all
Field of Screams
102 reviews
1.52 miles away
1852 Herr Family Homestead
7 reviews
2.88 miles away
Longs Park Castle
35 reviews
3.49 miles away
Corn Cob Acres Field of Fun
29 reviews
1.57 miles away
Questions & Answers
Ask a question
October 5, 2018|
AnswerShow all 3 answers
Response from Greg M | Reviewed this property |
Go online, you idiot !!
November 29, 2017|
AnswerShow all 11 answers
Response from Susan B | Reviewed this property |
no dress code we went in casual clothing, my husband wore jeans.
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing