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Max Brenner Chocolate Bar

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Shop 2019, Level 1, Stockland Shellharbour, Lake Entrance Road, Shellharbour, New South Wales, Australia
Website
Today
10:00 am - 11:30 pm
Closed now
All hours
Hours:
Sun 10:00 am - 11:30 pm
Mon - Thu 9:00 am - 10:30 pm
Fri - Sat 9:00 am - 12:00 am
More Info
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54 Reviews from our TripAdvisor Community

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Showing 54: English reviews
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Customer service is very bad. It was a quiet night so there is no excuse for slow service. They should train their staff better. This is the second visit within two years. They havent improved. The store looks untidy and dark. The tables wobble. There was dropped cutlery under tables from previous patrons. Disgusting. Wont be going back

Helpful?
Thank Michelle B
Level Contributor
12 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 18, 2016 via mobile

We visit the area regularly and max brenner is a must. Upon our most recent visit however i feel there may be staffing issues revolving around poor training or lack of. I ordered quite a few drinks and even desserts, despite reading the order back items were forgotten. I ordered two WARM hot chocolates for children and made it apparent... More 

Helpful?
Thank Amboid
2 reviews
1 of 5 stars Reviewed July 8, 2016

$35 for two small tins of chocolate pecan pieces and cocoa thins. They taste like they have been on the shelf for over a year. What a rip-off

Helpful?
Thank Goolia7
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 3, 2016 via mobile

Purchased 2 take away frappes for nearly $20 and they were both terrible. No taste at all. Do not go here.

Helpful?
Thank Alynta L
Albion Park, Australia
Level Contributor
16 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 29, 2016

Unfortunately the staff let these guys down when I was there and haven't been back since, went in to treat myself for my birthday and they forgot to serve me my cake :(

Helpful?
Thank Kerren B
Level Contributor
20 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 28, 2016 via mobile

Great menu, gorgeous chocolate EVERYTHING! Service a bit slow, but the food is definitely worth waiting for. Little bit noisy at the moment because of construction work right outside the door.

Helpful?
Thank Linda P
Carlisle, United Kingdom
Level Contributor
21 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 25, 2016 via mobile

As I was early for a meeting I called in here to fill half an hour. The service isn't quick but the staff were polite and although the coffee was mediocre (a little too weak for my liking) the chocolate is stunning. I ordered a chocolate style panettone which was served with a pot of melted chocolate and was really... More 

Helpful?
Thank SuJayne
Level Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed February 2, 2016 via mobile

Went with my husband for a chocolate fix.Very dissapointed slow service cheap ice cream nothing special at all wish we stopped at coles for a mars bar instead would have been more of a chocolate fix than this. (and much cheaper)Place was empty and I now understand why. Sorry Max Brenner we wont be returning.

Helpful?
Thank Sonia W
Wollongong, Australia
Level Contributor
247 reviews
159 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed January 26, 2016

I had the Spectacular Choc-Fudge Brownie Sundae which was nice, my wife and daughter had the Chocolate Strawberry Dip each. My other daughter had the Strawberries & Cream Crêpes. It was all very good but overpriced with the 10% surcharge added.

Helpful?
Thank Aussie2406
Wollongong
Level Contributor
73 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed December 27, 2015

Had the misfortune to stumble across Max Brenner at Shellharbour recently. The cappuccino and chai latte we ordered were extremely disappointing - they were so insipid that they did not resemble drinks with those names whatsoever. Not only that but the uniform worn by the wait-person was approaching filthy. We won't be going back to that store, and if this... More 

Helpful?
Thank GongGent

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
    Atmosphere
    3 of 5 stars
Cuisine
Cafe
Meals
Lunch
Restaurant features
Seating, Outdoor Seating, Wheelchair Accessible
Good for
Families with children
Open Hours
Sunday
10:00 am - 11:30 pm
Monday
9:00 am - 10:30 pm
Tuesday
9:00 am - 10:30 pm
Wednesday
9:00 am - 10:30 pm
Thursday
9:00 am - 10:30 pm
Friday
9:00 am - 12:00 am
Saturday
9:00 am - 12:00 am
Location and Contact Information
  • Address: Shop 2019, Level 1, Stockland Shellharbour, Lake Entrance Road, Shellharbour, New South Wales, Australia
  • Location: South Pacific  >  Australia  >  New South Wales  >  Shellharbour

Questions & Answers

Questions? Get answers from Max Brenner Chocolate Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?