We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Unit M | White River Place, St Austell, England
+44 1726 626880
9:00 am - 11:00 pm
Closed now
See all hours
Sun 9:00 am - 10:30 pm
Mon - Sat 9:00 am - 11:00 pm
More Info
Add Photo Write a Review

369 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Showing 366: English reviews
Level Contributor
27 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 3 days ago NEW via mobile

Always used to be good. However the last coue of visits we have had poor service and had to wait ages for food and drink. Major problem not enough staff. The were nice people. Shame as our bill was wrong and when corrected given more money off to say sorry.

Thank Nicola H
Truro, United Kingdom
2 reviews
2 of 5 bubbles Reviewed 4 days ago NEW via mobile

Visited Friday the 17th March, me and my partner were sat right by the back Door out of the way and forgotten about for some time. we didn't receive our drinks until after our starter. Food was mediocre and had a near enough frozen bit of sweet corn which was then microwaved to the point it was too hot to... More 

Thank nilesy101
Charlestown, United Kingdom
Level Contributor
45 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 5 days ago NEW via mobile

Visited here on a Sunday night with my daughter. The music is great and the staff are very nice. However some of the food was disappointing. My daughters milkshake was fab. But the Californian pizza was not good. Avocado on pizza really doesn't work. My daughter said the coleslaw was horrible. But the desserts were fabulous and the citrus tart... More 

Thank Karen O
Level Contributor
11 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

We visited as a group of 4 people on a Friday night. It was not busy with only three other small parties in. The service was slow, starting with waiting for drinks. I had to repeat my drinks order 3 times to the waiter and still it did not come with everyone else's. There was a long wait between starter... More 

Thank Chris M
Level Contributor
32 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago via mobile

We went for a very late dinner, about 21:15. The whole restaurant is styled on the F&B concept, including the food. The service and food was ok, but it was noisy and the location we were seated in had a cold breeze due to the backdoor not closing properly.

Thank Cyberviking
Cornwall, United Kingdom
Level Contributor
22 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

We went here for my partners birthday meal as a family of 4. (Daughter who is 6 and son who is 2) good size meals and very filling! They offer a kids or junior size meal and the kids size meals even though it's meant to be smaller it's still a massive plate! The food was tasty and warm too... More 

Thank sarah_cox4
A TripAdvisor Member
5 of 5 bubbles Reviewed 5 weeks ago via mobile

Fantastic service. Our waitress made a great meal into a fantastic meal. Surprise of a birthday cake and sing song too. Food was lovely. Double burger for me and ribs n chicken for birthday lady. Would highly recommend. Thanks

Thank A TripAdvisor Member
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed January 30, 2017 via mobile

Decent food. £9.20 for a pint of lager and a bottle of cider is very steep in my opinion! Food served at a good pace

Thank alex270291
Level Contributor
14 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed January 26, 2017 via mobile

Even though we arrived quite late on a Saturday night, we werent rushed at all or made to feel we couldnt have desserts. Staff were friendly and helpful. The food was hot and tasted fresh, if we are in the area again we would return

Thank Jacqui M
St Austell, United Kingdom
Level Contributor
28 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed January 24, 2017 via mobile

With this chain you get what you pay for, service & food are never exceptional but they are OK. The current vouchers make it a lot more worth while & you don't mind so much about the level of establishment. Shame it seems to be more frozen/bought in food, every time the menu changes, still better than cooking myself and... More 

Thank knichs19

Travelers who viewed Frankie & Benny's also viewed

St Austell, Cornwall

Been to Frankie & Benny's? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
Italian, American, Pizza, European, Diner, Vegetarian Friendly, Gluten Free Options
Brunch, Breakfast, Lunch, Dinner, Late Night
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Large groups, Special occasions, Kids, Families with children
Open Hours
9:00 am - 10:30 pm
9:00 am - 11:00 pm
9:00 am - 11:00 pm
9:00 am - 11:00 pm
9:00 am - 11:00 pm
9:00 am - 11:00 pm
9:00 am - 11:00 pm
Location and Contact Information
  • Address: Unit M | White River Place, St Austell, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cornwall  >  St Austell
  • Phone Number: +44 1726 626880

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Frankie & Benny's and other visitors
1 question
Ask a question
Newquay, United Kingdom

See all questions (1)

Questions? Get answers from Frankie & Benny's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?