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Giraffe - Heathrow

Unit 10 Gate Level Terminal Five 5 | Heathrow Airport, Hounslow TW6 2GA, England
+44 20 8806 5980
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  • Excellent19%
  • Very good42%
  • Average22%
  • Poor10%
  • Terrible7%
Travelers talk about
“salad” (35 reviews)
“porridge” (14 reviews)
“airport food” (41 reviews)
Open Now
12:00 am - 11:59 pmAll hours
British, Vegetarian Friendly, Vegan Options, Gluten Free Options
$$ - $$$
Unit 10 Gate Level Terminal Five 5 | Heathrow Airport, Hounslow TW6 2GA, England
All Details
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Reviews (1,029)
Traveler rating
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1 - 10 of 934 reviews

Reviewed 2 days ago via mobile

Seated immediately. Young and enthusiastic staff. We were all happy with the meals. The chicken dish was excellent. Better than I anticipared in fact. Fair prices. Not a venue to linger in, but for families I think it is the best option

Thank GautengLad
Reviewed 4 days ago via mobile

A great family friendly option before a flight. Friendly and efficient staff even during a very busy time. Everyone found something that they wanted. Overall great!!!

Thank Reddo G
Reviewed 4 days ago

We stopped for a quick bite at Giraffe in Terminal 5 a Heathrow. The service was quick and the service efficient. The food was OK but nothing special..what you'd expect at the airport.

Thank John C
Reviewed 6 days ago

Previous experience led me back to Giraffe at T5. I know it serves decent, edible food with a promise to serve quickly (essential if you are awaiting a flight and don't have much time to hang around). I enjoyed a good salt & pepper squid...More

Thank FairCityFrasie
Reviewed 1 week ago via mobile

During flight transfers we stopped off in here, and what a mistake, ordered 2 classic burgers with salad and fries, a coffee and a beer. The burgers were classics alright, well done outside pinky inside and COLD. fries weren't much better, so asked waitress to...More

Thank Paul955
Reviewed 2 weeks ago via mobile

Ok, I know that chains and airport food and both not winners, so we'll kept that in mind. Let's start with the starter. I ordered Halloumi skewers. They came breaded and deep fried, which was not on the menu. Halloumi is kinda perfect on its...More

Thank WipedNWired
Reviewed 2 weeks ago

As far as airport restaurants go this is by far one of the better. Quick service, tasty food and friendly atmosphere. Been coming here since last year and staff are always welcoming

Thank Morrison64
Reviewed 2 weeks ago via mobile

I ordered the Smoky Joe burger, this is the most tastless, boring, dry burger I have eaten for a long time! The sweet potato fries was also overcooked. Dont recomand this place for anyone!

Thank Andreas E
Reviewed 2 weeks ago

The food here wasn’t any good, but this was an oasis of calm and order during a six-hour Heathrow layover with three kids. Totally pleasant spot to hang out and get out bearings. And on the plus side, the staff was trying hard and nobody...More

Thank Glenn G
Reviewed 3 weeks ago via mobile

This place is simply terribly managed ! Too many waiters not being efficient or just too few? Whatever the case, they advertise that food should be ready in 15 min max - but it wasn't, took 40 min - and then it was cold :-(

Thank JH_AW_IH
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Questions & Answers
July 28, 2015|
Answer Show all 5 answers
Response from Bradley C | Reviewed this property |
Any liquids over 100ml must be in hold luggage, not hand luggage before going through security. Thereafter any liquids purchased after security must go as hand luggage. I do not know if the restaurant will sell unopened... More
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
$37 - $37
Brunch, Breakfast, Lunch, Dinner, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Families with children, Kids
Open Hours
12:00 am - 11:59 pm
12:00 am - 11:59 pm
12:00 am - 11:59 pm
12:00 am - 11:59 pm
12:00 am - 11:59 pm
12:00 am - 11:59 pm
12:00 am - 11:59 pm
Location and Contact Information
  • Address: Unit 10 Gate Level Terminal Five 5 | Heathrow Airport, Hounslow TW6 2GA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Hounslow
  • Phone Number: +44 20 8806 5980
  • E-mail
  • This restaurant is at Heathrow Airport (after security)
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