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Giraffe - Heathrow

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Terminal 5 | Heathrow Airport, Hounslow TW6 2GA, England
12:00 am - 11:59 pm
Open now
All hours
Sun - Sat 12:00 am - 11:59 pm
More Info
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803 Reviews from our TripAdvisor Community

Traveler rating
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Showing 734: English reviews
Hong Kong, China
Level Contributor
16 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed yesterday NEW via mobile

Not really sure how to review this given we didnt actually eat in the end! We were shown to a table by a moody server who threw down some menus. We decided what to order then tried to catch the attention of various servers who clearly didnt want to serve as they just lept their heada down and eyes to... More 

Thank 777Sparky777
bishops stortford
Level Contributor
65 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

A very poor experience. The avocado was not ripe in my collogues breakfast. I ordered a bacon sandwich and was delivered bacon with pancakes and maple syrup. Then then the Sandwich took ages to arrive. On the positive the tea was hot a had flavour and bacon sandwich when it did arrive was tasty and hot

Thank manstondrive
Level Contributor
53 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 84 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

Stopped here as it was child friendly, or at least we thought it should be having been to other Giraffes in London before our long flight. We were seated quickly which X was good but the place is packed and the tables too close together. The food was bland - really needed seasoning and not worth the price paid. I... More 

Thank Andrew F
Portsmouth, New Hampshire
Level Contributor
48 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A visit to Giraffe is part of my routine whenever I fly from Heathrow Terminal 5. Once you pass through security just look for the large giraffe! The music is often Latin and upbeat. The staff are from all over the worldwide, well-trained and friendly. I usually order their full breakfast. They'll charge you extra for toast but otherwise it's... More 

Thank Malduf
Watford, United Kingdom
Level Contributor
21 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

... Lead to enjoyable experience. Quite like the menu variety & food quality good. Quick service by friendly attentive staff who actually seemed to get on with one another and enjoy their work Ideal family re-fuelling stop

Thank Steve H
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

The waitresses were in no hurry to do their job. Took forever to be seated even though half the tables were free. Wanted to sit near a plug to charge my phone but was told to stay put until to move. That particular waitress was plain unpleasant eben avoiding eye contact. She rolled her eyes when I did not leave... More 

Thank Loadsovfluff
Level Contributor
66 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Had a quick dinner at Giraffe at Heathrow. We ordered meals just to tie us over till we boarded our flight. Meals on the menu looked reasonably priced. The food were served quickly. Portions were on the small side (matched the price of the food). The staff were very friendly and attentive.

Thank RubynStu
London, United Kingdom
Level Contributor
13 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I normally have my lunch break there. Very good place to enjoy food with the view of airfield. Waiting staffs are mostly very helpful and humble. I always get greeted with a smile although they see me every day.

Thank HaRuN_77
Scottish Highlands, United Kingdom
Level Contributor
55 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We didn't have long between flights so opted for Giraffe as it guarantees your food in 15 mins. Which it did. Food ok, reasonable value. Better places to eat in T5 if you have more time.

Thank janey b
Balmenach, Scotland
Level Contributor
42 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Nothing special. The food was ok, presentation not great, not the hottest. Service was fast, but rushed and chaotic. We have had better meals and service in the same restaurant on previous trips.

Thank MrW99

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 stars
    4 of 5 stars
  • Value
    3.5 of 5 stars
    3.5 of 5 stars
Average prices
$37 - $37
Mexican, British
Brunch, Breakfast, Lunch, Dinner, Late Night
Restaurant features
Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Families with children
Open Hours
12:00 am - 11:59 pm
12:00 am - 11:59 pm
12:00 am - 11:59 pm
12:00 am - 11:59 pm
12:00 am - 11:59 pm
12:00 am - 11:59 pm
12:00 am - 11:59 pm
Location and Contact Information
  • Address: Terminal 5 | Heathrow Airport, Hounslow TW6 2GA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Hounslow
  • Phone Number: 442088065980
  • This restaurant is at Heathrow Airport (after security)

Questions & Answers

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1 question
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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?