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The Windsor Castle

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Mezzanine Level | Terminal 4 Heathrow Airport, Hounslow TW6 3XA, England
020 8759 2906
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39 Reviews from our TripAdvisor Community

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Showing 39: English reviews
London UK
Level Contributor
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Used T4 since the days of BA before they moved to T5 but recent visit found the The Windsor Castle has closed. I spoke to some of the Terminal staff thinking it may have moved but they confirmed closure about a year ago. One lady mentioned that it was also t4 staff favourite pub for after work but now they... More 

Helpful?
Thank TerryMcManus24
Lagos, Nigeria
Level Contributor
164 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed April 11, 2015 via mobile

A must for almost every visit I make to london. The breakfast was tasty as usual, we had to order extra sausages. My daughter absolutely loved the hot chocolate which was topped with a generous amount of cream and marshmallows... No reason not to come back again and again.

Helpful?
Thank jollofmaster
Pub M, Manager at The Windsor Castle, responded to this review

I would like to thank you for your visit and for your positive comments. The management team and all the staff would like to thank you for your visit and see you soon. More 

Norwich, United Kingdom
Level Contributor
280 reviews
99 restaurant reviews
common_n_restaurant_reviews_1bd8 288 helpful votes
2 of 5 stars Reviewed March 14, 2015

Thought we'd have a bite to eat before checking luggage in....to be honest I wish I'd waited until we were secure / air side. The restaurant itself is actually quite ok. They could do with paying more attention to table layout though given if you have luggage the trolley comes in with you. The staff were friendly enough and the... More 

Helpful?
1 Thank Ollossm
Pub M, Manager at The Windsor Castle, responded to this review

I would like to thank you for your visit and for your constructive comments. I am sorry that You were not satisfied on your visit. Sometimes it can be difficult when people come in with trolleys full of baggage, We try to help people by advising where to park the trolleys and sometimes we request the customer to leave them... More 

Bath, United Kingdom
Level Contributor
197 reviews
157 restaurant reviews
common_n_restaurant_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed March 13, 2015

Arrived at the terminal before the check-in for my flight opened, and went up here for a drink. It's a pleasant enough spot to get away from the airport feel. Plenty of seating. Seemed a bit more expensive than the typical Wetherspoons, but still OK for an airport.

Helpful?
Thank philipoconnor
Pub M, Manager at The Windsor Castle, responded to this review

I would like to thank you for your visit and for your positive comments. The management team and all the staff would like to thank you for your visit and see you soon. More 

Croydon, United Kingdom
Level Contributor
210 reviews
107 restaurant reviews
common_n_restaurant_reviews_1bd8 148 helpful votes
3 of 5 stars Reviewed March 6, 2015

Tucked out of the way on the mezzanine level of the arrivals hall this Weatherspoons outlet seems to be a little gem in the sparse melee of coffee chains. To be fair Cafe Rouge offered better dining options but it is in a soulless spot, windswept and noisy when we visited. The Castle upstairs provided a more private bolt hole... More 

Helpful?
1 Thank KathIan999
Pub M, Manager at The Windsor Castle, responded to this review

I would like to thank you for your visit and for your positive comments. Unfortunatelly the Prices are a bite Higher the a average JDW but still affordable. The management team and all the staff would like to thank you for your visit and see you soon. More 

York, United Kingdom
Level Contributor
625 reviews
458 restaurant reviews
common_n_restaurant_reviews_1bd8 173 helpful votes
4 of 5 stars Reviewed December 3, 2014

I visited here for a pint before getting a flight from Terminal 5. Good selection of real ales, and reasonably priced.

Helpful?
Thank Jake R
Pub M, Manager at The Windsor Castle, responded to this review

Thank you for your comments! I am please that you have had a good experience and that we were able to delivery. Hope to see you very soon. Thank you from all team at The Windsor Castle T4 More 

Meldola, Italy
Level Contributor
73 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed November 8, 2014

Yes that's right...must be nice to live in a castle!! Lovely place to spend an afternoon exploring the castle and its grounds. Beautiful inside and out and don't forget to get your picture taken with the guards!! Nice for a family outing and there are always kids activitiy sheets to follow so they don't get so bored.

Helpful?
Thank mystique59
Pub M, Manager at The Windsor Castle, responded to this review

I would like to thank you for your comments. We are glad that you had a good experience. Thank you from the all team at Windsor Castle More 

Perth, Australia
Level Contributor
4 reviews
4 of 5 stars Reviewed October 31, 2014

good pub, good food, good service, friendly staff and well located at T4. Not much more can be said.

Helpful?
Thank Ray T
Pub M, Manager at The Windsor Castle, responded to this review

I would like to thank you for your comments. Thank you from the all team at Windsor Castle and hope to see you very soon. More 

Bridgewater, Canada
Level Contributor
85 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed October 30, 2014

Lovely English style pup atmosphere, the food was tasty and good, the wait staff very helpful, and the portions were large . The convenient location was also a plus

Helpful?
Thank Hebbvillefoodie
Pub M, Manager at The Windsor Castle, responded to this review

I would like to thank you for your comments. We are glad that you had a good experience with us. Thank you from the all team at Windsor Castle More 

San Antonio, Texas
Level Contributor
87 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed October 19, 2014

Great place to spend 2 1/2 hours walking around and inside. Free Audio sets to help you learn about the place. The town is also nice to visit, great pubs, shops etc. Get there early to beat the crowds. The staff is helpful if you have questions. Wear comfortable shoes, cobblestones and uneven pavement. No photos inside castle but plenty... More 

Helpful?
Thank peacefuldb B
Pub M, Manager at The Windsor Castle, responded to this review

I would like to thank you for your comments. We are glad that you had a good experience. Thank you from the all team at Windsor Castle More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Cuisine
British, Pub
Meals
Breakfast, Dinner, Drinks
Restaurant features
Serves Alcohol
Location and Contact Information
  • Address: Mezzanine Level | Terminal 4 Heathrow Airport, Hounslow TW6 3XA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Hounslow
  • Phone Number: 020 8759 2906

Questions & Answers

Questions? Get answers from The Windsor Castle staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?