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Airside No 1 Grand View - Upper Level | Heathrow Airport, Hounslow TW6 3XZ, England
0203 117 5500
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20 Reviews from our TripAdvisor Community

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Showing 13: English reviews
Paris, France
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 18, 2015

Friendly, informal service. Food ok for the price but nothing special. Popular with families with small children.

Helpful?
Thank Paul T
Beaconsfield, United Kingdom
Level Contributor
111 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
2 of 5 stars Reviewed August 23, 2015 credit card Amex Card Member Review

Maybe it's because it's an airport branch but Giraffe is awful here! The food quality is just really poor and it's such a shame as it used to be good! The burger was just icky...better at Burger King, and the salad was just thrown together. Last time we visit Giraffe when we're travelling from Heathrow.

Helpful?
Thank ImiKof
London, United Kingdom
Level Contributor
18 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed August 12, 2015 credit card Amex Card Member Review

Stopped here briefly before boarding my flight to Athens. There were problems checking in at terminal 5 that night for some reason & it took forever so I really did not have much time to eat. I explained this to the waitress & she was great, taking my order straight away & the food came really quickly . The best... More 

Helpful?
Thank pussycattt
Leeds, United Kingdom
2 reviews
4 of 5 stars Reviewed July 26, 2015 credit card Amex Card Member Review

Vibrant atmosphere and I enjoyed the meal... Clean and tidy with nice staff ... Encourage to try it.

Helpful?
Thank bataineh82
Leeds, United Kingdom
Level Contributor
82 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed July 1, 2015 credit card Amex Card Member Review

Everything is pretty mediocre apart from the speed of the service. If you are in a hurry to catch a flight you can still spare time to get a snack or a meal and drink.

Helpful?
Thank SimonPainter123
1 review
2 of 5 stars Reviewed June 28, 2015 via mobile

I sat with my family, and although the waitress was prompt with our appetizer, the food never came. A large group came in after us and received their food. Turns out there was a miscommunication, but this was never explained, I had to ask. My Mom who is older was very upset, so I sought out the supervisor to have... More 

Helpful?
Thank Juanita L
Columbia, Maryland
Level Contributor
136 reviews
93 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed June 17, 2015 credit card Amex Card Member Review

Decent main dishes in this chaotic setting. Food prepared to b order and a wide variety of offerings. Decent service

Helpful?
Thank Steve E
Worcester, Massachusetts
Level Contributor
89 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed February 12, 2014

Good place to get decent airport food, with some healthy options as well. Service was good, friendly wait staff.

Helpful?
Thank Bob R
Preston, United Kingdom
Level Contributor
41 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed January 12, 2014

This is one of my favourite places to eat at Heathrow T5 and other Terminals. Their prices are reasonable for Airport location. Staff are very efficient and friendly. Nice atmosphere and sitting environment. Adequate to families with children too. I recommend the Classic burger (£10) or the rump steak baguette (£10.95). Bruschetta (£5.95) is OK too if you are not... More 

Helpful?
Thank khadjri
Newcastle upon Tyne, United Kingdom
Level Contributor
137 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed October 27, 2013

Visited giraffe at the south bank centre in London . There was a massive menu with lots of choice . Saturday night was very busy so we were seated outside and given rugs for our knees which was a nice touch . Food was piping hot and delicious . Found the total bill quite pricey but we had wine and... More 

Helpful?
Thank Julia L

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Cuisine
International
Meals
Breakfast, Lunch
Location and Contact Information
  • Address: Airside No 1 Grand View - Upper Level | Heathrow Airport, Hounslow TW6 3XZ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Hounslow
  • Phone Number: 0203 117 5500

Questions & Answers

Questions? Get answers from Giraffe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?