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The Polly Tearooms

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27 High Street, Marlborough SN8 1LW, England
01672 512146
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Dining options: Brunch, Breakfast, Lunch, Reservations, Seating, Waitstaff

TripAdvisor Reviewer Highlights

Read all 504 reviews
Visitor rating
  • 149
    Excellent
  • 147
    Very good
  • 101
    Average
  • 55
    Poor
  • 52
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Quaint and extremely popular

Visited with friends..very quaint tea rooms..trying hard to make it olde worlde.. great selection of teas..lovely choice of cakes.. we all had a cream tea..which was very nice, but I think it is over priced, but this is Marlborough so hence the cost.. extremely busy..queuing up for a table..very... read more

3 of 5 starsReviewed 1 week ago
Helen Lynne W
via mobile
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504 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

Having been a number of years ago and had a bad experience, my parents and I decided to give the polly tearooms a second chance - given the eager queue of people to the door. Unfortunately we were disappointed again, the service was very inattentive and given the quality of other cafes with cakes at similar prices the cakes were... More 

Helpful?
Thank Oli B
Level Contributor
37 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

Visited with friends..very quaint tea rooms..trying hard to make it olde worlde.. great selection of teas..lovely choice of cakes.. we all had a cream tea..which was very nice, but I think it is over priced, but this is Marlborough so hence the cost.. extremely busy..queuing up for a table..very squashed whilst waiting as there is a counter that sells cakes... More 

Helpful?
Thank Helen Lynne W
Farnham, United Kingdom
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Unfortunately after visiting for breakfast, I am very disappointed by the service and quality of food and feel I need to bring the following to your attention. We ordered the Full English and Smoked Salmon & Scrambled Eggs with a banana milkshake and pot of tea. Very disappointed to discover after ordering you had no sausages to offer... When my... More 

Helpful?
Thank Honestreviewer2410
Greater London, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

The waitress did not know what selection of tea was on offer. The table we were sitting at wobbled and was too close to the next table. The tea arrived a long time before the food, and so we were out of tea before the selection of sandwiches and scones were finished. The tea tasted as if it was made... More 

Helpful?
Thank TeaLover2
David C, Owner at The Polly Tearooms, responded to this review

It is always very suspicious to see such a dishonest review from someone who remains anonymous, where they never said a word when they were in the restaurant (if they were indeed in the restaurant) and where this is the only review they have ever made. All very suspicious . Who could this be from ? This review is dishonest... More 

Essex
Level Contributor
19 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Day 1 of our Romantic Weekend away ( anniversary celebration), we stopped off in the lovely town of Marlborough and was in need of refreshments and decent food - We went into The Polly Tearooms, and felt I had stepped back in time, with the wonky floorboards and low ceilings, the staff were well presented and friendly, we were directly... More 

Helpful?
Thank JoJo2012Essex
Marlborough, United Kingdom
Level Contributor
50 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Been here a lot over 20 years, and the current food and service is still good. Would not be busy if this was no good! Various food choices, invariably tasty.

Helpful?
Thank blatchp
London, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

Came here for my mums birthday lunch, no nice welcome for a reserved table. Blt was nice, quiche was dry. Very overpriced for what it is. Ordered 2 pieces of cake to take away, carrot cake was lovely, lemon cake is the worst I've ever eaten. If I didn't live so far from it would have taken it back. Was... More 

Helpful?
Thank Laura L
Knutsford
Level Contributor
4 reviews
4 restaurant reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Super food. Extensive menu from breakfasts to fabulous cakes. Sometimes a queue to be seated but the food is worth it.

Helpful?
Thank Kate M
UK
Level Contributor
110 reviews
70 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I meet up with a friend here and he had raved about the place so happy to give it a go despite reading some mixed reviews. The place inside has the oldie world feeling and I can see tourist loving it. There was a good selection of cakes and the coffee was ok but I didn't find it a very... More 

Helpful?
Thank UkPeely
Swindon
Level Contributor
268 reviews
136 restaurant reviews
common_n_restaurant_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Yet again, splendid food, super service and swiftly delivered. I could not fault it. The Wiltshire sausages were lovely as was the bacon. A pleasant atmosphere. Thanks yet again.

Helpful?
Thank ScotinEngland

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Restaurant Details

Location and Contact Information

  • Address: 27 High Street, Marlborough SN8 1LW, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Wiltshire  >  Marlborough
  • Phone Number: 01672 512146

Price and Cuisine

  • Cuisine: British

Restaurant Characteristics

  • Good for: Families with children

Questions & Answers

Questions? Get answers from The Polly Tearooms staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?