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Friendly's Ice Cream Shop

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1000 Reese Ave, Hershey, PA 17033-2272
7:00 am - 12:00 am
Open now
All hours
Sun - Sat 7:00 am - 12:00 am
More Info
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113 Reviews from our TripAdvisor Community

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Showing 113: English reviews
Level Contributor
58 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I am with everyone on these reviews. We always love Friendly's b/c we don't have them where we live. So I made a special trip to go with the kids. Food was just ok. Seriously. Service was really much too slow. This location needs and overhaul on service/style. Ice cream was reliably delicious.

Thank drchumby
Harrisburg, Pennsylvania
Level Contributor
261 reviews
146 restaurant reviews
common_n_restaurant_reviews_1bd8 104 helpful votes
3 of 5 stars Reviewed 1 week ago

We ate here for lunch. Restaurant wasn't busy at all. Once we were seated it took a while for our server to come over. We ordered beverages and it took over 10 minutes before the server brought them out. The food was decent. We ordered four meals and two of the burgers we ordered didn't taste fresh. The other two... More 

Thank Luv-that-farm
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Came here with the family for early dinner and ice cream. Restaurant was mostly empty but service was still very slow. Staff seems poorly trained, our waitress was impolite, and I saw a lot of folks standing around looking unorganized. My burger was partially burned but edible. I tried a bite of my granddaughter's chicken fingers. They were very dry,... More 

Thank applathier
Level Contributor
19 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We eat at this restaurant in Florida. Same great food. Service was good. good price. restaurant was clean.

1 Thank John E
Level Contributor
93 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We went late after visiting Hershey Park for the day. After moving to the south, we always have to visit a Friendly's when we come to town. The kids had looked forward to it all day and had high expectations. They were sad to see the kids menu have been skimped down and the cool drinks now came out in... More 

1 Thank fitzzy
Lancaster, Texas
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 11, 2016

We found this wonderful place by accident-We were starving! They had a meal with dessert under $6.00 which was astonishing. I got the double cheeseburger with onion rings and it was just right. My husband got a melted cheese with turkey, again, delicious. We topped it off with a small ice cream sundae-included. I would go there all the time... More 

1 Thank Diana D
Hollywood, Florida
Level Contributor
40 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 24, 2016

The seats are ripped. The decor is dark and depressing. The rugs look like they are harboring years of collecting food, dirt, and grime. What was once a fantastic restaurant continues to be neglected. Hard to understand why the owners do not make improvements. Decor is not bright and friendly. The best asset is the staff. The waitress was Helen... More 

Thank hotrodcadillac
Palm Bay, Florida
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 17, 2016

I was so happy to be able to share Friendly's with my kids, as I grew up going with my grandparents to different Friendly's restaurants. However, we were seated immediately, restaurant was pretty full...Wait time on the waitress was a little longer than a normal restaurant, and with small children this can get to be hard; her attitude was not... More 

Thank Erin B
ft lauderdale, United States
Level Contributor
53 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed May 15, 2016 via mobile

We are there- unsure how to begin. With only one other table inside the restaurant I have no idea what is wrong with these employees. We were presented with menus and seated at a presentable wait time. The beverages (water) took way too long. The waitress did not bring our soups prior to the food, but at once and soups... More 

Thank Amy B
Harrisburg, Pennsylvania
Level Contributor
214 reviews
135 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
2 of 5 stars Reviewed May 9, 2016 via mobile

It took them almost 20 min to prepare a turkey and cheese sandwich and a kids Mac n cheese. The mac n cheese was good but the sandwich was not worth the wait nor the price. It was very greasy and way too much honey mustard. I mentioned it to the waitress and she asked if I wanted to talk... More 

Thank margusVM

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Restaurant Details

Rating summary
  • Food
    3 of 5 stars
    3 of 5 stars
  • Value
    3 of 5 stars
    2.5 of 5 stars
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Wheelchair Accessible
Good for
Families with children
Open Hours
7:00 am - 12:00 am
7:00 am - 12:00 am
7:00 am - 12:00 am
7:00 am - 12:00 am
7:00 am - 12:00 am
7:00 am - 12:00 am
7:00 am - 12:00 am
Location and Contact Information
  • Address: 1000 Reese Ave, Hershey, PA 17033-2272
  • Location: United States  >  Pennsylvania (PA)  >  Hershey
  • Phone Number: 717-533-4190

Questions & Answers

Questions? Get answers from Friendly's Ice Cream Shop staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?