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RATINGS
Food
Service
Value

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CUISINES
Chinese, Asian
Meals
Lunch, Dinner
FEATURES
Wheelchair Accessible
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Reviews (14)
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Reviewed August 7, 2018 via mobile

After spending 45.00 on a delivery order that took me 10 minutes to get the employee to understand they literally charged my card within seconds only to wait 70 minutes for cold, dry food to arrive and still have missing order items. I called several...times to see how long and was told on the way and hung up on each time. When i called to say items were missing they said they would give store credit. Oh no. As bad as this food was i want what i paid for since i will NEVER order from this health department nightmare ever again. They said one more hour for delivery of the the things they forgot in the first place. Hopefully my dog will eat it since we are already feeling sick from what we did eat of what was delivered. Order at 5:15 and hopefully by 9pm we will gave the entire order. Stay far far away from this place. The worst Chinese food ever!! Absolutely the worst food and service anywhere!!i wish i could give no stars!More

Date of visit: August 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 20, 2018

This place used to be called Danny's and always had good food. Walking into New Panda, I noticed all of the cheesy typical non food items for sale, all displayed on make shift tables for display. The ordering area is large and filled with overflow...napkins, cups and containers. The only chairs were loaded with the same. I ordered the hot and spicy shredded beef. It was a gelatinous consistency with a burnt flavor. There was little beef to be found, along with an overwhelming amount of green pepper and onion. The fried rice was pasty. My wife's had similar comments about her dish and we will be crossing off this place for a while.More

Date of visit: January 2018
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Reviewed January 20, 2018

We ordered take-out tonight and all got combination platters which come with fried rice and an egg roll. I ordered Beef and Broccoli and it was just really bad. The "sauce" had so much corn starch in it - there were just clumps of gelled...brown goo - I don't know how else to describe it. The meat was so "velveted" or tenderized that the texture was difficult to eat. I even tried microwaving it and adding a bit of water to try to get it to "sauce" but it didn't help. My husband got shredded beef that had SO much green pepper - more of that than anything else - and ends of onion that were inedible. On the plus side, the broccoli in my order was cooked perfectly and the egg roll was good. We didn't finish the food and didn't save what was left. We will not return. I'm sorry to write such a bad review - but it was such an unpleasant experience....More

Date of visit: January 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 4, 2017

Food is always hot and fresh. They are extremely busy because of that but the orders called in never take more than 20 minutes. The PuPu Platter is amazing. Nice people. We order from them at least once a week.

Date of visit: January 2017
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Reviewed September 18, 2016

We loved this place and ordered a lot of delivery from tthem! Unfortunately we moved out of the area. But the food was scrumptious and delivery was fairly quick

Date of visit: November 2015
Helpful?1  
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Reviewed November 26, 2015

This place is dinky and sort of dirty. The owners children ride their scooters inside sometimes, and the owners are sort of rude. The food is okay, but the fried rice is probably the best.

Date of visit: August 2015
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Reviewed August 19, 2015

We ordered primarily the sushi and were blown away. Very good quality food! A few people had the Chinese options and I think they liked them, but weren't as blown away as the sushi eaters were.

Date of visit: May 2015
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Reviewed June 10, 2015 via mobile

We picked up takeout recently and noticed things were different. You can no longer get the combo plate after 3pm, which by all means is their prerogative, but buying individually stinks. The people seem friendly but the food wasn't as good as it had been...in the past. Whatever the changes have been, I don't think we're for the better. But that's my opinion.More

Date of visit: June 2015
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Reviewed June 20, 2014

I admit to being one of the most particular food critics and New Panda has the best I've had in this area! We always pick up our food, so perhaps some of the problems encountered in other reviews are do to the time involved in...delivery. The ingredients are fresh and flavorful and when we request extra spicy, they listen. The variety of selections they offer is substantial. I highly recommend this food provider.More

Date of visit: May 2014
Helpful?2  
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Reviewed July 20, 2013

i ordered from New Panda for the first time about a month ago. I usually order from WokNRoll but thought I'd try somewhere new for the heck of it. I have to say this was one of the worst chinese places I ever ate at....I ordered Honey Sesame Chicken and lomein. It was disgusting, I didn't even feel like I was eating chicken, the texture, everything was terrible. I had it delivered and the website stated there is a delivery charge for anything beyond 7 miles I believe. I was only about 3 miles yet still was charged for it. Not only that, but it took them over an hour to get to me. I wound up having a few bites of my food and tossed it away in the trash. Never ever will order from this place again.More

Date of visit: June 2013
Helpful?1  
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Reviewed February 28, 2013

I ordered food from them twice now both deliverys were on time and the food was excellent would highly recommend this place to anyone. this place beat onay Chinese delivery in the this areda

Date of visit: February 2013
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Reviewed November 6, 2012

Good Chinese food. We always get takeouts, though there are a few tables you can eat at. Most people get take outs. The food is good, but nothing really special. Prices are moderate for Chinese. Stopped in to pick up an order on Saturday late...afternoon and was impressed with how many orders were being picked up. Very busy, so that tells you something.More

Helpful?1  
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Reviewed November 2, 2012

the food is average compared to other chinese restaurants. as are the prices. mostly take out food as there are only a couple of tables available for eat-in. the staff are not very friendly. they mainly just take your order and your money. i have...yet to see any of them smile.More

Date of visit: June 2012
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Reviewed September 19, 2012

Their lunch specials , around 5 bucks, are hard to beat. Maybe 20 different choices and come with fried rice and soup. I usually cant finish the amount the serve. The curry chicken is one of my favorites, loaded with chicken and onions with a...delicious curry sauce. Try the shrimp and lobster sauce. Thats awsome too. Parking sucks and eating is is possible, but not convenient. The food makes up for the shortfallsMore

Date of visit: September 2012
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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NEW PANDA, Ephrata - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about New Panda

New Panda is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 3.5
  • Service: 4
  • Value: 3.5