I just wanted some good Thai take out in Portland. The folks on the phone line were lovely and the young guy that delivered it was super polite. But the food? I am not a spice wimp. Having never ordered from this particular location, I...opted for medium heat (2 out of 4). The food arrived and the driver was lovely. However, within the first fifteen minutes after we dived into the food, my mouth alit with flame. I am not afraid of some good heat in Thai food, but just hitting the chili zone without any sophistication is a cheap sell. I like good heat. I hate cheap heat. I called the restaurant to give them the benefit of the doubt. They said "spicy is really subjective, you must have gotten it wrong." So, I explained again. "I've been to Thailand, I get Thai heat, but I couldn't even eat half the food and my mouth is still on fire three hours later." They were unsympathetic, attributing my discomfort to my own sensitivities. If I'd had their heat and thought some might like it, some might not, I wouldn't be writing. But the gun to the head heat that I am still experiencing just isn't' that. The "subjective" line just doesn't work. If I owned this restaurant, i would bend over backwards to make the customer happy. But this was just a "take it or leave it" message. Without a choice, I'll leave it. i wanted to love this, I was super open-minded to love it. At the end of the day, I am not wimp, but ran into a level of heat heat might damage my mouth. Darn!More