After a disappointing meal at Salty's on the Columbia I emailed the Assitant to the GM directly (the contact I was given when I asked how to get in touch with a manager). This is what I emailed, and since I have not received a...response, not even a "Thank you for your feedback, as this is our busiest time of year, we will respond in detail as soon as possible" kind of thing, I am posting my email here.
"I had lunch yesterday at Salty's as part of a group of around 14 women. I have heard about the restaurant and was looking forward to eating there as I love seafood (I'm a pescatarian).
Unfortunately, while your staff were uniformly polite and attentive, the service was not great and the food itself was not good. I was immediately disappointed because our group was seated with a view of the parking lot and the road, not the river, which I had been hoping for, and since the restaurant wasn't busy, it seems could have been accommodated.
In terms of my actual meal, I asked the waiter why there was an asterisk next to the fish tacos, since, as you know, the menu explains this as "Consuming raw or undercooked meats, poultry, seafood, shellfish, or eggs increases your risk of foodborne illness, especially if you have certain medical conditions."
I was surprised by this since I have often had fish tacos, whether from street vendors, or beachfront restaurants in Mexico, or at starred restaurants in Europe, but I have never had them served "rare," for want of a better word. This didn't sound appetizing to me so I confirmed with the waiter that the cod would be fully cooked. In fact it wasn't, and in retrospect I now understand the asterix, but it seems the waiter didn't know the menu correctly. So I guess I got what I ordered, but I didn't enjoy it, and the taco shells themselves were a terrible texture - were they soft? were they crispy? - and impossible to pick up, which is really how tacos should be eaten. Since I was reduced to eating them with a knife and fork, I then found myself trying to cut into a soggy taco in an attempt to get a bite that didn't also include the wet paper they were inexplicably served on. The accompanying salsa tasted of nothing but jalapeno. I did enjoy aioli on the tacos, although it looks unfortunately like 100 Island Dressing, and the chips were good, but that's about it."More