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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Asian, Vietnamese
Special Diets
Vegetarian Friendly, Vegan Options
Meals
Dinner, Lunch
View all details
meals, features
Reviews (28)
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LanguageEnglish
Traveler rating
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Reviewed March 31, 2021

This people, send me rotten food with a worm on it, I had to throw away that piece of crap. I am annexing photos. I am going there tomorrow to get my 35$ dollars back I am also taking this to the health care office....The person in the phone, told me two times to wait five minutes and he ended up hanging.More

Date of visit: March 2021
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Reviewed August 22, 2019

I’d been ill and was so looking forward to a rich bowl of pho steaming with spices, tender chicken, and so on. The spring rolls sounded delicious. The chicken in the pho was somehow as dry and tough as I’ve ever had. The broth was...plain and dull. The rolls wrap was so gummy and heavy that I could barely chew through it. I’m sorry to write a review like this but perhaps they will study their recipes and methods and improve. They have a nice restaurant but they won’t survive like this.More

Date of visit: August 2019
Helpful?1  
Reviewed June 24, 2018 via mobile

Tried this place a couple times after is opened and wasn’t too impressed. Tried again recently and the food is getting better. The salad rolls weren’t great, but the pho was good. The Pad Thai was very good.

Date of visit: June 2018
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Reviewed April 29, 2018

We are always hoping to find quality Asian restaurants that serve delicious Vegetarian food. This one looked promising. It has a very attractive interior, but the food was just so-so and the service was inattentive, and frankly, not very friendly or welcoming. We advise management...to be mindful of customer service. It is lacking.More

Date of visit: March 2018
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Reviewed February 16, 2018

I live in the neighborhood and tried this place last week. I have never had pho before and if this is what it's like I don't ever want to have it again. The broth tasted like MSG and powdered bullion, the rice noodles were unpleasantly...chewy - and that was about all there was to the soup. I have had good salad rolls and those served here were tough, flavorless and had some mystery meat inside that was woody and dry. The restaurant was freezing cold and when the door opened, more cold air blew in. The server couldn't be bothered to put her cell phone down to take our order, much less give any kind of service at all. Absolutely an awful experience and I don't understand how anyone could give this restaurant a good reviewMore

Date of visit: February 2018
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Reviewed October 2, 2017 via mobile

Delicious Vietnamese food in a lovely setting. Pretty dining room adds to the experience. Very fast service and friendly staff. Very satisfied!!

Date of visit: October 2017
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Reviewed August 15, 2017

My wife and I found this place through a recommendation of a friend. We are vegetarians and it is hard to find pho that has a vegetable based broth. We were very pleased to find this place. We went there three times in the span...of five weeks. In addition to two bowls of pho, we often ordered appetizers and tipped well. On the third visit, however, there was a fairly large piece of chicken that my wife had bitten into. For someone that has been vegetarian for 12 years, it is disgusting and quite shocking. At first, she thought it was a mushroom, then as the flesh flavor came to register, she spit it out. We are understanding of mistakes and that they can happen. The problem was they avoided us when we confronted them. He said...'go talk to kitchen....go talk manager...'. We waited for a long time for a response. He passed us by avoided eye contact and ignoring us. This started to annoy us. Then, a young lady came and we thought she was coming to apologize or address the issue. She came to clear the plates and had not heard anything of this. They did not apologize until the very end as we walked out the door. They did not offer a free meal next time nor compensation for an $8 bowl of soup. I will NOT go back to this place. You have been warned.More

Date of visit: August 2017
Helpful?1  
Reviewed July 29, 2017

Really nice interior space and excellent service. While we were sitting out our table there was a constant stream of carry out business. The veg pho was rich in flavor and the noodles were spot on. Decent pot stickers too. Good place

Date of visit: July 2017
Helpful?1  
Reviewed May 23, 2017

Nice quite atmosphere with nice decor. The food was excellent. The lemongrass chicken was awesome as was the Pho. Service was very personable and the food came very quickly. Nice place for a group of 2 to 4.

Date of visit: April 2017
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Reviewed April 11, 2017

Best Pho in the Portland Metro area, great customer service and generous portions!! It is a must for anyone who enjoys their Pho hot and very meaty!! Prices are reasonable and very fast service for those of us on the run!!

Date of visit: April 2017
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Frequently Asked Questions about Pho Zen

Yes, Pho Zen offers takeout services.

Yes, Pho Zen offers delivery services.

Pho Zen is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 3.5
  • Value: 3.5