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Ratings and reviews

RATINGS
Food
Service

Details

Meals
Breakfast, Lunch
FEATURES
Wheelchair Accessible
Reviews (21)
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21 results
Traveler rating
9
5
3
2
2
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LanguageEnglish
Traveler rating
9
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3
2
2
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Reviewed August 2, 2020 via mobile

Was just inside for fuel and was treated very disrespectfully by the cashier Tyler. Sharon (the manager) was having trouble with my credit card so she asked Tyler to help. When it finally asked me to input the card, it asked for a pin and...I simply said “oh, I don’t have a pin. It’s not a debit card.” I wasn’t upset in the slightest and was simply trying to pay for my fuel. Tyler then spoke up saying very rudely “Well I don’t know. It’s your card”. I stepped back and said “Hold on. I wasn’t being rude.” And then looked at the manager waiting for her to correct the situation. Tyler then came over to the desk and stood there glaring at me. As if to intimidate me. I asked him for his name. Ensuring to stay calm. To which he answered “Why would you need my name? I’m not giving you my name!” I again looked at the manager and said I’d like to write a complaint. She then gave me both of their names. I will say that though Sharon handled the situation pretty poorly, she was a nice woman prior and is the only reason I’m giving a 2. Please train your staff on customer service. I truly had no issues with the delay and until a Tyler stepped in was very happy with the service.More

Date of visit: August 2020
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Reviewed March 17, 2020

Cant believe they are not selling propane it is 640 pm and called down there and was told we have propane but were just not filling tanks. Wtf. Piss poor management as always. 3/17/2020 640 pm.

Date of visit: March 2020
Helpful?
Reviewed December 18, 2019

The staff in the casino restaurant can do no wrong. They are eager to serve and any request is acted upon quickly! The kitchen puts out wonderful food and it is priced very reasonably! My favorite is the "drumstick order" of 6 or 10 drumsticks...and various sauces.More

Date of visit: October 2019
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Reviewed November 16, 2019

Gas, and other convenience store stuff. But really, no matter how hungry you are, don’t get any food from the hot bar. Servers were pleasant.

Date of visit: October 2019
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Reviewed August 11, 2019

The Travel Center was a favorite place of ours to get lunch. Used to buy lunch there for my wife and her co-workers but that won't be happening anymore. Mexi-Go is gone and now it's like getting something from a Pilot Truck Stop - higher...prices, smaller portions and the food isn't nearly as good. Sad to see negative changes come to a place.More

Date of visit: July 2019
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Reviewed August 8, 2019

The travel center has your standard fare of treats and drinks and other necessities you might need for your car. Service was friendly.

Date of visit: July 2019
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Reviewed March 5, 2019 via mobile

Went to get propane nozzle is broken. Went to get some a few days earlier computers were down. Gas prices are higher than hell. Seems NOBODY cares about service...never any management around. Nothing but excuses. Very poorly run. Needs major improvements. Been like this since...the day they opened...More

Date of visit: March 2019
Helpful?
Reviewed March 10, 2018

We had wait staff fro all over the world that didn't speak English as a primary language. they didn't understand simple things like Dr. Pepper is in the Coca-Cola family of products. We had to explain to them how the ordering of food was done...in America which was odd considering the job they were hired to do. The wait staff detraction aside, the food was decent and came out quickly. I was discouraged they were using foreigners to fill the positions instead of locals, that would have inherently understood how food service in America works.More

Date of visit: July 2017
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Reviewed February 1, 2018

The lady took my order over the phone and had the Turkey Bacon Avocado Wrap ready for me to pick it up. She was polite and a professional. Glad to have such quality people in a great community.

Date of visit: February 2018
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Reviewed August 8, 2017 via mobile

Friendly staff, reasonable prices and selection. On-site food service as well as convenience items. Casino adjacent for food/entertainment.

Date of visit: August 2017
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