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The Cheesecake Factory

148 Crocker Park Blvd, 148 Crocker Park Boulevard, Westlake, OH 44145-6986
+1 440-808-1818
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Overview
  • Excellent43%
  • Very good34%
  • Average15%
  • Poor5%
  • Terrible3%
Travelers talk about
“cheesecake” (140 reviews)
“meatloaf” (4 reviews)
“shepherds pie” (5 reviews)
Closed Now
Hours
CUISINES
American, Vegan Options, Gluten Free Options, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
148 Crocker Park Blvd, 148 Crocker Park Boulevard, Westlake, OH 44145-6986
All Details
Write a ReviewReviews (404)
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1 - 10 of 397 reviews

Reviewed 6 days ago

This is a must go place if you want to reward yourself for being health conscious. Everything is delicious, but packed with calories. Try the meat loaf, followed by one of the many decadent cheesecake slices. I guess you can order a healthy meal, but...More

Thank pcboss
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 days ago

Hello. Thank you for your review. We're glad to hear that you enjoy our menu options and we look forward toyour next visit!

Reviewed 1 week ago via mobile

Food is delicious. Prices very good for portion sizes. Great selection of food. Service is always great.

Thank stevena301
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 5 days ago

Hello. Thank you for your review. We're glad to hear that you enjoyed your meal and we look forward to your next visit!

Reviewed 1 week ago via mobile

We don’t have a Cheesecake Factory in our neighborhood, so when we are in the area we make sure to stop! We visited around 8:00 PM and only had to wait around 5 minutes. We waited at least 10 minutes for our server and when...More

Thank decembergoodreau
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 5 days ago

Hi, Thank you for your feedback! We are sorry to hear about your dining experience! Our service should have been much better. We hope you can give us another try. Next time, if there is anything that can be improved, please let our managers know...More

Reviewed April 15, 2018 via mobile

This place is a must go to. The menu there is very diverse and they has very flexible hours. I can go there looking for a 1,500 calories meal or 450 calorie meal. The salads their are perfect if you are trying to stay healthy....More

Thank Zach M
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded April 16, 2018

Hi Zach, Thank you for your review. We're glad to hear that you enjoy our menu options and we can't wait for your next visit!

Reviewed April 1, 2018 via mobile

My family gathered for Easter Sunday brunch and was not thrilled with the service or the food. Blueberry pancakes had 5 total blueberries in them and the strawberry in another dish had magot bug in it. We were very surprised by the sub par experience....More

Thank Kellyanne G
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded April 4, 2018

Hi Kellyanne, Thank you for your feedback! We are sorry to hear about your meal! We hope you can give us another try. Next time, if there is anything that can be improved, please let our managers know so we can make things right while...More

Reviewed March 7, 2018

The place is great plenty of variety on the menu. The group was 12 people and we were under a work lunch crunch of 1 1/2 hr. Food was good, and the cost is a little on the high side. The wait staff was friendly...More

Thank Michael_82011
Reviewed February 20, 2018 via mobile

Slow service and cold food was what we received. To their credit the manager comped my meal but it took so long I had to leave without eating. I have actually not had any good experiences with this restaurant and will not go back.

Thank Ohiopastor68
Reviewed February 16, 2018 via mobile

Deserts of course are great. Same as other Cheesecake Factories, in a nice location, but it can get busy and crowded. Reserve a seat beforehand if possible to be safe.

Thank PD L
Reviewed January 23, 2018

Cheesecake Factory's great food and the service was superb at this location! Had a wonderful time with friends!

Thank MCrider4Fun
Reviewed January 22, 2018

Went on a busy Saturday night in late December. Very busy night but we were seated in 10-15 minutes. Been to quite a few Cheesecake Factories but really impressed with the service here. Told the waitress we had tickets for the nearby movie theater and...More

Thank P2480GBsteveh
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$21 - $30
Meals
Lunch, Dinner, Brunch, Late Night
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Special occasions, Kids, Families with children, Business meetings, Large groups
Open Hours
Sunday
10:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
12:00 AM - 12:30 AM
11:00 AM - 12:30 AM
Saturday
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 148 Crocker Park Blvd, 148 Crocker Park Boulevard, Westlake, OH 44145-6986
  • Location: United States  >  Ohio (OH)  >  Westlake
  • Phone Number: +1 440-808-1818
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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