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Five Guys Bugers and Fries

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30297 Detroit Road, The Promenade at Crocker Park, Westlake, OH 44145
440 871 5300
11:00 am - 10:00 pm
Closed now
All hours
Sun - Sat 11:00 am - 10:00 pm
More Info
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27 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Showing 27: English reviews
Murfreesboro, Tennessee
Level Contributor
92 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed April 23, 2016

This is your average, good Five Guys. Good, fresh burgers and fries. Quick service and clean restaurant. I had the milkshake, and it was average. This restaurant wasn't crowded at all during my two visits this week which was nice.

Thank MiddleTennessee
Tipp City
Level Contributor
38 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 20, 2016

This is not gourmet dining, but they do have good burgers and give you lots of fries. Don't order a large fry unless you want a bag full of fries. This location was about the same as other Five Guys I have been to, but staff was a bit more friendly that most. Would stop back in when in the... More 

Thank James D
Cleveland, Ohio
Level Contributor
122 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed April 5, 2016 via mobile

We love the free peanuts and Great fries at this Five Guys. Always friendly staff and welcoming smiles! We enjoy the Jr. burgers and Jr. fries. Large amounts for any adult. We recommend this easy to get to and ample parking Five Guys.

Thank NancyNurse9
New York City, New York
Level Contributor
2,988 reviews
1,131 restaurant reviews
common_n_restaurant_reviews_1bd8 443 helpful votes
4 of 5 stars Reviewed March 1, 2016 via mobile

A nice large strip mall location. The service was fantastic they really took care to make sure the order was correct and done quickly and efficiently. And the entire staff was extremely friendly. Fantastic burgers as usual . They don't get a usual excellent just because they have the old soda machine and not the new hundred option machine

Thank Bernardo F
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 19, 2016

We love Five Guys and treat ourselves there at least once per month..Shout out to the crew in Avon Ohio. Tastes just like mom used to make.

Thank LePreece T
Level Contributor
13 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 13, 2015 via mobile

I called in an order on my way to meet family. I live 10 miles away. You could hear that they were very busy, since I had to repeat myself several times when I ordered. When I arrived they said I didn't call in an order & they were rude. If I hadn't promise the kids Five Guys burgers I... More 

Thank Makiko W
Westlake, Ohio
Level Contributor
198 reviews
144 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed October 6, 2015

It's hard to beat a Five Guys hamburger when it comes to "juicy". The juices will literally run down your arms as you eat the burger. Always made to order with a full range of toppings adn the fries are also excellent. As "fast food" hambergeers go these are a winner.

Thank Tim J
Holland, Michigan
Level Contributor
119 reviews
73 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
2 of 5 stars Reviewed June 19, 2015 via mobile

I'm a fan in general of the chain but this is not a great one. Incredibly slow, and I say that as someone who notes they're all pretty slow in getting food out. Place was not clean, overflowing trash and nasty men's bathroom which clearly hadn't been tended for hours. 23 minutes from order to food, I could have gone... More 

Thank ICness
Westlake, Ohio
Level Contributor
54 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 5, 2015

You will have to wait. Rome wasn't built in a day. The burger has the homemade taste. For those that just didn't feel like making it themselves. Cajun fries are tasty. Peanuts for free while you wait. Following the theme of Crocker Park wait staffs very pleasant and professional. I won't vouch for the high school kids behavior during sport... More 

Thank S T
Austin, Texas
Level Contributor
151 reviews
62 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed May 19, 2015

Five Guys makes a really good burger to order without breaking the bank. Free toppings include grilled onions and mushrooms--fancier than normal fast food. Fries are great but fried in peanut oil, so watch out if you have allergies.

Thank Susan M

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
    3.5 of 5 stars
American, Fast Food
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Families with children
Open Hours
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
Location and Contact Information
  • Address: 30297 Detroit Road, The Promenade at Crocker Park, Westlake, OH 44145
  • Location: United States  >  Ohio (OH)  >  Westlake
  • Phone Number: 440 871 5300

Questions & Answers

Questions? Get answers from Five Guys Bugers and Fries staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?