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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
$8 - $35
CUISINES
Bar, Italian, Steakhouse, Grill
Special Diets
Vegetarian Friendly, Gluten Free Options
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meals, features, about
Reviews (114)
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112 results
Traveler rating
63
19
12
7
11
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Time of year
LanguageEnglish
Traveler rating
63
19
12
7
11
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Reviewed July 29, 2022

Food, drinks, service and staff... all above the bar!!! We love this place and often pick Johnny's over some of the more well-known fine dining options in the area... and there's a reason we keep coming back!!! It's hands down the best!!!

Date of visit: July 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed May 10, 2021

This Steakhouse advertised a Mother's Day brunch and charged $38 per person and had the nerve to serve the food from the hotel....the eggs, bacon, potatoes, everything you will see at a hotel for breakfast. Other food that was not breakfast was mediocre....chicken dry! and...then they charged $7 for a small mimosa. They don't try to make the room nice or anything for people to celebrate with their mothers. It wasn't even in the restaurant, but in a conference type room. It was just a huge disappointment and it was my first Mother's Day. The brunch should not have been advertised as a brunch for this restaurant if the food was not going to match. It was dishonest, overpriced and a horrible display for a Mother's Day brunch. Shame on you Johnny's Italian Steakhouse. I will NEVER be back and I will make sure I pass the word.More

Date of visit: May 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed March 14, 2021

Previous visits were wonderful, this visit was terrible. Medium steak came out charred on outside, tough and rare. Must have been short staffed since waiter kept disappearing yet when we left there were 3 waiters standing doing nothing. Never received drink refills. Salads and bread...basket were great.More

Date of visit: March 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed January 15, 2021

My wife and I eat at the restaurant about every three weeks the food is great the service excellent and the atmosphere relaxed and quiet. They will also do a special meal, within reason. Thank you to the staff

Date of visit: January 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed December 20, 2020

Googled good Italian and this place came up. It's in a holiday Inn and we almost turned around and left. Glad we didn't. Awesome steaks and great service.

Date of visit: December 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 26, 2020 via mobile

Great food, amazing service! Appetizers, main course and dessert were perfect. Each and every staff member went out of their way to go above and beyond! We will return.

Date of visit: August 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed March 28, 2020

We dined with friends at Johnny's, based on the recommendations we had read about online. The restaurant has an astonishing ambiance for being situated in a hotel, and there are clearly locals who dine here regularly. The bread is delicious and served with Parmesan cheese....The salads are tasty and fresh. For my entree, I selected the trio of medallions with mashed potatoes. The steak and potatoes were alright but not memorable. For dessert, we shared a coconut shortbread with vanilla chip ice cream. It was sweet and rich. There's a nice selection of wine by both the bottle and glass. I enjoyed a red blend from South Africa.More

Date of visit: February 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Globetrotterfox, General Manager at Johnny's Italian Steakhouse - West Chester, responded to this reviewResponded March 29, 2020

Thank you so much for taking the time to share your feedback. We appreciate you and hope to see you soon. Nikki Williams Director 513-714-4260

Reviewed February 14, 2020 via mobile

I stay at the Holiday Inn for value and because if I don’t feel like going out, they always have a restaurant on the premises where I can get a decent sit down meal. HGI has nothing but a sundries shop and the rates are...always higher. What a pleasant surprise. Johnny’s had a decent selection of steaks to choose from. Tender and well prepared along with a house salad and some fresh baked bread, this place held its own with some stand alone restaurants I’ve eaten at. On top of that the atmosphere was tasteful and the service was attentive. I went two nights in a row and brought a work colleague for a pleasant business meeting in one of their private booths.More

Date of visit: February 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Globetrotterfox, General Manager at Johnny's Italian Steakhouse - West Chester, responded to this reviewResponded March 29, 2020

Thank you for the review, we appreciate you taking the time. We are so pleased you enjoyed Johnny's and the entire staff can't wait to see you again. Nikki Williams Director 513-714-4260

Reviewed February 11, 2020 via mobile

I don’t eat a lot of beef so I asked the waitress what do she recommend & it was the chicken parmigiana. It was one of the worst ever. No flavor was not cooked up to par. The bread is great & the bruschetta was...wonderful. The banana cheesecake & the chocolate cake was terrible don’t waste your money & the chips were good but the sauce was nasty. Maybe I went on the wrong night, because everyone that I work with that had stayed here says how wonderful the food was. Not to meMore

Date of visit: February 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Globetrotterfox, General Manager at Johnny's Italian Steakhouse - West Chester, responded to this reviewResponded March 29, 2020

I am truly sorry we did not exceed your expectations. We strive to deliver the very best dining experience for every guest every night. I would love if you gave us another opportunity to serve you again in the future. I promise you will not...More

Reviewed February 5, 2020 via mobile

Johnny’s is a pretty good choice for special events & treating yourself. Bone-in ribeye, French onion soup a great combo. Service good.

Date of visit: February 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Globetrotterfox, General Manager at Johnny's Italian Steakhouse - West Chester, responded to this reviewResponded February 6, 2020

Thanks for the great review we appreciate you taking the time to share your feedback.

Reviewed January 11, 2020 via mobile

My husband reserved a table here after he browsed on Open Table. We didn’t realize it was in the Holiday Inn and apparently there was a lot going on at the hotel that night because parking was a nightmare. Had to park far away in...an adjacent unpaved parking lot that had huge, deep puddles because it had been raining all day. Hotel needs more parking! We made our way in and found the staff to be very helpful. Hostess was accommodating and helpful in seating us as a very large party was going on and they were quite loud,so she sat us as far away as possible. Server was Steve and he was friendly and helpful. Not too obtrusive but attentive. The food was good but for me not great. My husband really loved his Caesar salad, ribeye and baked potato. I had the house salad, ribeye and veggies. The house dressing was tasty but the salad was waaay over-dressed. My ribeye had a lot more fat than my husband’s. The veggies were tasty but again had too much oil. Seemed like there was a lot of inconsistencies. Since my husband’s food was so good, we will probably come back sometime. The service was friendly and pleasant.More

Date of visit: January 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
JISWC_HolidayInnWC, Owner at Johnny's Italian Steakhouse - West Chester, responded to this reviewResponded January 12, 2020

Jenny, We appreciate your patronage and feedback. We certainly understand that we have been very blessed by the community and I’m excited to tell you we are working on a plan for additional parking. I love to hear all the positive comments in regards to...More

Reviewed December 7, 2019

Food was excellent. I had the Italian Sausage entree and was outstanding. My wife said her filet was very good. She a Celiac and decent selection of gluten sensitive items. Enjoyed bread and salad. Service would have been one star if not for Manager. He...checked on us a few times and refilled drinks and cleared plates. Server failed to bring requested sweet and low and was very delayed with wine request. Missing for long periods. Restaurant far from busy so doubt he was overbooked with tables. Would gladly return if they clean up Service.More

Date of visit: December 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Globetrotterfox, Manager at Johnny's Italian Steakhouse - West Chester, responded to this reviewResponded December 8, 2019

Thank you so much for your valuable feedback. We appreciate you taking the time to share your experience.While I apologize the server did not exceed your expectations, I am glad the manager followed up to ensure your visit did not fall completely apart. We will...More

Reviewed November 16, 2019 via mobile

Our first visit was fairly impressive. Minestrone was excellent, the steaks were very good. However, the second time around was not like the first. The steak was tender but had very little flavor. The veal parm was quite pedestrian and the tiramisu was plain and...substandard. Our waitress asked about the tiramisu and we described it as such. She offered no substitute or discount and only thanked us for the feedback. I am wondering was it just a bad night or were we lucky on that first visit? I am not likely to return and find out.More

Date of visit: November 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
JISWC_HolidayInnWC, General Manager at Johnny's Italian Steakhouse - West Chester, responded to this reviewResponded November 29, 2019

We are excited you really enjoyed your first experience. It is never great to hear the follow up experience didn't match. I can assure you it was a one off. I'm sorry the veal and tiramisu did not meet your personal expectations. I am always...More

Reviewed October 25, 2019

After reading and hearing mixed reviews we decided to give Johnny's a try last night. We didn't make reservations, didn't think we would need them on a Thursday night at eight o'clock. We arrived at a mostly empty restaurant but there was no hostess? I...went to the bar and asked the bartender who said he would get someone but then went back to what he was doing. When I went back the second time, the bartender who clearly wanted nothing to do with me extended an effort to find someone. The hostess then informed me that there would be a forty minute wait! Plenty of tables but apparently not enough staff to maintain the restaurant while at the same time catering to a private party. What's sad is, the family behind us was told same thing, they were guest at the Holiday Inn that is part of the property. At one time, The Holiday Inn Brand would have never allowed this to happen. I'm Platinum with Holiday Inn and this is one more reason I may rethink that Loyalty Program in favor of another.More

Date of visit: October 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
JISWC_HolidayInnWC, General Manager at Johnny's Italian Steakhouse - West Chester, responded to this reviewResponded October 26, 2019

Thank you for your feedback. I would love an opportunity to discuss this matter more in depth with you. I know the operation was blessed with two large parties in the restaurant Thursday evening and the kitchen was operating at maximum capacity at the time...More

Reviewed October 13, 2019 via mobile

We were in the area and looking for a nice place for dinner. Overall everything was really good, food and service. It is a nicer restaurant, but still seemed a little over priced for what it was.More

Date of visit: October 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
JISWC_HolidayInnWC, General Manager at Johnny's Italian Steakhouse - West Chester, responded to this reviewResponded October 14, 2019

Thank you for your patronage and feedback. I am excited to hear you enjoyed everything. We hope to have the opportunity to serve you again to hopefully better create the value you are looking for. I would love an opportunity to make some recommendations the...More

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Questions & Answers
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Bob M
February 17, 2017|
AnswerShow all 3 answers
Response from PeterPatois | Property representative |
Thank you for your inquiry. I will be happy to send you a copy of our menu. In affition, please visit us online at Johnny's Italian Steakhouse We look forward to having you dine with us. Warmest regards Peter Ainsworth... More
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JOHNNY'S ITALIAN STEAKHOUSE - WEST CHESTER - Menu, Prices & Restaurant Reviews - Order Online Food Delivery - Tripadvisor

Frequently Asked Questions about Johnny's Italian Steakhouse - West Chester

Yes, Johnny's Italian Steakhouse - West Chester offers takeout services.

Johnny's Italian Steakhouse - West Chester is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 4