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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
$8 - $35
CUISINES
Bar, Italian, Steakhouse, Grill
Special Diets
Vegetarian Friendly, Gluten Free Options
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meals, features, about
Reviews (119)
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117 results
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63
19
13
7
15
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Time of year
LanguageEnglish
Traveler rating
63
19
13
7
15
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Reviewed 2 weeks ago via mobile

Usually one of our favorites but menu has changed. No longer offer Beef Wellington or bone-in rib-eye (although both are still listed on the menu). Also Veal Sinatra now features veal patty instead of cutlets. Very disappointing. Server was wonderful. Very attentive and helpful. Also...appetizer of sausage bread was still very good.More

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 4, 2024

The service at this restaurant was so very inadequate. As pleasant as the server was, she disregarded a request for a condiment and while waiting for the sauce, the food was getting cold and the sauce never arrived. Additionally, one item was burnt and the...server did not come back to check on us until almost the very end of the meal so I cut around the burnt parts. Other than this, the rest of the food was very flavorful. We were celebrating a family member's birthday so I wish the experience could have been better. We do not plan on returning.More

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 4, 2023

It was Sept. 2nd 2023 it was my wife's birthday dinner with her brother and sis in law. Made a reservation on line and it said none from 6PM to 7PM but a 5:30 spot was open and don't be 10 min late or may...miss our seating. We arrive 15min early to make sure we get seated---------NO ONE else was there so why the alarm as to time???? So ok we ordered drinks and placed our orders. Salads came out I got wrong dressing, looked for the server to get the right one and as I watched everyone else eat theirs I waited and waited. Finally the hostess girl came by and I asked if she could get me the right dressing she said so sorry I'll be right back, 15min or so later no dressing!! WE ARE THE ONLY ONES THERE!!! What takes so long for a little dressing?? Again I waited and here comes the main dishes as the server was placing them down I told him I needed the right dressing he said no problem I waited and he finally came back with some . Everyone else was down with salad I was just starting. main dish getting cold. I ordered the strip steak it came back WELL DONE not medium!! At this point my wife's steak and her meal was done right and at this point I'm not going to make a scene and I just chocked mine down. NOW through all of this, remember we are the ONLY ONES THERE!!The server and the hostess and what appeared to be the girl manager were all at the bar maybe 20ft away chatting laughing and carrying on and on while my meal goes awry !!! My wife said latter she saw one of the girls throw down a shot while at the bar!! I don't care if she did but not while my meal is being ignored !!! After we left all involved said it was pretty bad service , her brother's veal was over cooked dry and barely warm he said later. This from a place that gets good reviews which I checked to make sure we had a good time for my wife's birthday !! My wife and I came from 200 miles away near Cleveland Ohio to celebrate her birthday with her brother. It was suppose to be a nice time and nice dinner. All I can say this place really don't know to train basic help for dinner service. There is no excuse for bad service when the dinning room was EMPTY!!! No excuse for my over cooked steak !!! REALLY this place does not deserve a 4 or 5 star rating maybe at best a 2 for bad effort but mine was a solid #1 and I am being generous!!More

Date of visit: September 2023
Helpful?
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Reviewed February 18, 2023 via mobile

Arrived on time for our reservation and waited 20 min to get seated. Then we waited another 20 minutes for our drinks. We ordered drinks, appetizer, and entrees at the same time and told the waiter we were going to the ballet and needed to...leave by a certain amount of time. Entrees didn’t even arrive until after said time and we never received our salads. Immediately asked for to go boxes and our check. Not the waiter’s fault at all, but also no compensation or remorse offered for our extensive wait . Food was great, but will not be supporting this establishment again.More

Date of visit: February 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 22, 2022 via mobile

Had reservations for 8:00, showed up at 7:45 and was told they didn’t know when they could seat us. We asked “around 8:00?”. They said we doubt it. Another customer walks up and tells us his reservation was at 7:00 and he hasn’t been seated...yet. He and his business associates were staying at the hotel attached to restaurant. Hostess was very rude. Based on reviews this place is hit or miss evidently.More

Date of visit: October 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 29, 2022

Food, drinks, service and staff... all above the bar!!! We love this place and often pick Johnny's over some of the more well-known fine dining options in the area... and there's a reason we keep coming back!!! It's hands down the best!!!

Date of visit: July 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 10, 2021

This Steakhouse advertised a Mother's Day brunch and charged $38 per person and had the nerve to serve the food from the hotel....the eggs, bacon, potatoes, everything you will see at a hotel for breakfast. Other food that was not breakfast was mediocre....chicken dry! and...then they charged $7 for a small mimosa. They don't try to make the room nice or anything for people to celebrate with their mothers. It wasn't even in the restaurant, but in a conference type room. It was just a huge disappointment and it was my first Mother's Day. The brunch should not have been advertised as a brunch for this restaurant if the food was not going to match. It was dishonest, overpriced and a horrible display for a Mother's Day brunch. Shame on you Johnny's Italian Steakhouse. I will NEVER be back and I will make sure I pass the word.More

Date of visit: May 2021
Helpful?4  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 14, 2021

Previous visits were wonderful, this visit was terrible. Medium steak came out charred on outside, tough and rare. Must have been short staffed since waiter kept disappearing yet when we left there were 3 waiters standing doing nothing. Never received drink refills. Salads and bread...basket were great.More

Date of visit: March 2021
Helpful?
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Reviewed January 15, 2021

My wife and I eat at the restaurant about every three weeks the food is great the service excellent and the atmosphere relaxed and quiet. They will also do a special meal, within reason. Thank you to the staff

Date of visit: January 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 20, 2020

Googled good Italian and this place came up. It's in a holiday Inn and we almost turned around and left. Glad we didn't. Awesome steaks and great service.

Date of visit: December 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 26, 2020 via mobile

Great food, amazing service! Appetizers, main course and dessert were perfect. Each and every staff member went out of their way to go above and beyond! We will return.

Date of visit: August 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 28, 2020

We dined with friends at Johnny's, based on the recommendations we had read about online. The restaurant has an astonishing ambiance for being situated in a hotel, and there are clearly locals who dine here regularly. The bread is delicious and served with Parmesan cheese....The salads are tasty and fresh. For my entree, I selected the trio of medallions with mashed potatoes. The steak and potatoes were alright but not memorable. For dessert, we shared a coconut shortbread with vanilla chip ice cream. It was sweet and rich. There's a nice selection of wine by both the bottle and glass. I enjoyed a red blend from South Africa.More

Date of visit: February 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Globetrotterfox, General Manager at Johnny's Italian Steakhouse - West Chester, responded to this reviewResponded March 29, 2020

Thank you so much for taking the time to share your feedback. We appreciate you and hope to see you soon. Nikki Williams Director 513-714-4260

Reviewed February 14, 2020 via mobile

I stay at the Holiday Inn for value and because if I don’t feel like going out, they always have a restaurant on the premises where I can get a decent sit down meal. HGI has nothing but a sundries shop and the rates are...always higher. What a pleasant surprise. Johnny’s had a decent selection of steaks to choose from. Tender and well prepared along with a house salad and some fresh baked bread, this place held its own with some stand alone restaurants I’ve eaten at. On top of that the atmosphere was tasteful and the service was attentive. I went two nights in a row and brought a work colleague for a pleasant business meeting in one of their private booths.More

Date of visit: February 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Globetrotterfox, General Manager at Johnny's Italian Steakhouse - West Chester, responded to this reviewResponded March 29, 2020

Thank you for the review, we appreciate you taking the time. We are so pleased you enjoyed Johnny's and the entire staff can't wait to see you again. Nikki Williams Director 513-714-4260

Reviewed February 11, 2020 via mobile

I don’t eat a lot of beef so I asked the waitress what do she recommend & it was the chicken parmigiana. It was one of the worst ever. No flavor was not cooked up to par. The bread is great & the bruschetta was...wonderful. The banana cheesecake & the chocolate cake was terrible don’t waste your money & the chips were good but the sauce was nasty. Maybe I went on the wrong night, because everyone that I work with that had stayed here says how wonderful the food was. Not to meMore

Date of visit: February 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Globetrotterfox, General Manager at Johnny's Italian Steakhouse - West Chester, responded to this reviewResponded March 29, 2020

I am truly sorry we did not exceed your expectations. We strive to deliver the very best dining experience for every guest every night. I would love if you gave us another opportunity to serve you again in the future. I promise you will not...More

Reviewed February 5, 2020 via mobile

Johnny’s is a pretty good choice for special events & treating yourself. Bone-in ribeye, French onion soup a great combo. Service good.

Date of visit: February 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Globetrotterfox, General Manager at Johnny's Italian Steakhouse - West Chester, responded to this reviewResponded February 6, 2020

Thanks for the great review we appreciate you taking the time to share your feedback.

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Questions & Answers
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Bob M
February 17, 2017|
AnswerShow all 3 answers
Response from PeterPatois | Property representative |
Thank you for your inquiry. I will be happy to send you a copy of our menu. In affition, please visit us online at Johnny's Italian Steakhouse We look forward to having you dine with us. Warmest regards Peter Ainsworth... More
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JOHNNY'S ITALIAN STEAKHOUSE - WEST CHESTER - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Johnny's Italian Steakhouse - West Chester

Yes, Johnny's Italian Steakhouse - West Chester offers takeout services.

Johnny's Italian Steakhouse - West Chester is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 4