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Pancho's Southwestern Grille

$$ - $$$Mexican, ,
4335 Massillon Rd, Green, North Canton, OH 44720-1141
+1 330-896-1991
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  • Excellent52%
  • Very good29%
  • Average9%
  • Poor3%
  • Terrible7%
Travelers talk about
“burrito” (4 reviews)
Closed Now
Mexican, Southwestern, Pub
$$ - $$$
4335 Massillon Rd, Green, North Canton, OH 44720-1141
All Details
Write a ReviewReviews (51)
Traveler rating
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1 - 10 of 50 reviews

Reviewed 3 weeks ago via mobile

Just came back from one of our favorite places to go with a group of friends and we all enjoy Poncho's. We had made a reservation on the patio for 8 people, and the hostess was so rude to us. She said it would be...More

Thank LilTrish
Maury S, Owner at Pancho's Southwestern Grille, responded to this reviewResponded 2 weeks ago

I sincerely apologize for your bad host experience. There is no excuse for that behavior and I am quite surprised your patio seating was not available on a more timely basis. Please let me know what date you visited so I can counsel all involved....More

Reviewed 4 weeks ago

Stopped by here last night with some friends for dinner. The place was really busy and noisy, with a festive atmosphere. There were 8 of us so the process took a while but everything was served in a reasonable time and the wait staff was...More

Thank Robert B
Reviewed May 21, 2018 via mobile

First time eating here and we were blown away. I wish I had gotten the name of our waitress because she was amazing! I do remember she said she has worked there 7 yrs. We had quite a few questions and she was patient and...More

Thank Chris W
Reviewed August 30, 2017

I love to have the veggie quesadilla here when I visit, best one i've tried in all my travels around Ohio! Yummy chips and salsa too, try not to fill up on them before your meal comes! Casual atmosphere and outside dinning when the weather...More

Thank Kari H
Reviewed July 19, 2017

Have eaten here several times and never disappointed. Love their Chicken and rice with the side salad. It is always delicious. Their Margaritas are really too. Servers are usually friendly and attentive.

Thank cnyrsdonna
Reviewed July 12, 2017

Excellent Mexican food! Nice variety of margaritas; (white peach) being a favorite!! Seafood enchilada dinner with rice and refried beans...YUM!!! And of course chips/salsa! Can sit indoor or out on patio.

Thank Donnette2017
Reviewed May 21, 2017 via mobile

My husband and I had just been to the M.A.P.S. museum a.last Sunday and were in need of some lunch before continuing our road trip and we noticed this unique place as we drove to our destination. We noticed it was quite busy so I...More

Thank jmwerner
Management response:Responded May 22, 2017

Thank you for your very kind comments. Our locals do love us but it's great hear from travelers as well.

Reviewed May 20, 2017 via mobile

Like I said it is really tasty food and the drinks are great! My favorite is the tangerine margarita. Most of the waitresses are super friendly and attentive. I have been coming here for years and the only problem is they really need to do...More

Thank 2wherenext
Management response:Responded May 22, 2017

Thanks for your candid comments and we will look into the condition of the restrooms. Our family takes pride on investing heavily in maintaining the excellence of our restaurants. Sometimes the customer doesn't get to see the shinny new kitchen equipment or the new air...More

Reviewed February 15, 2017 via mobile

In the area at lunch for the first time in many years. My rule of thumb is that the quality of the chips indicates the quality of the meal and I wasn't disappointed. The chips and sals were very good as well was the Texas...More

Thank Rick D
Management response:Responded February 17, 2017

Thanks for your comments. We take pride in the freshness of our products and celebrating our 40th year we are challenging our recipes to see if we can do anything even better.

Reviewed November 17, 2016 via mobile

Quick service at lunch, good food served hot. Enjoyed the Texas Burrito with the green mole sauce - very authentic.

Thank essjay_11
Management response:Responded November 27, 2016

Thanks for your posting. We always strive for great service and understand that lunch time can be a real crunch for many. Please let us know if we ever fail to exceed your expectations.

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
$10 - $22
Mexican, Southwestern, Pub
Drinks, Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Reservations, Outdoor Seating, Highchairs Available
Good for
Families with children, Kids
Open Hours
11:00 AM - 9:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
Location and Contact Information
  • Address: 4335 Massillon Rd, Green, North Canton, OH 44720-1141
  • Location: United States  >  Ohio (OH)  >  North Canton
  • Phone Number: +1 330-896-1991
Full service casual
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