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RATINGS
Food
Service
Value

Details

PRICE RANGE
$5 - $24
CUISINES
Italian, Pizza, American, Greek, Soups
Special Diets
Vegetarian Friendly, Vegan Options
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meals, features, about
Reviews (46)
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46 results
Traveler rating
35
2
3
1
5
Traveler type
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LanguageEnglish
Traveler rating
35
2
3
1
5
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Reviewed March 12, 2020

Something has changed at 3 Brothers and its not good. I have ordered from there several times and always enjoyed their food. Last night we ordered or favorite pizza and wings and it was terrible. The pizza was cold and the sauce was different and...very sweet. I ordered wings with sauce on the wings and they came hard and dry with no sauce on the wings or on the side. The only way you can order delivery is from ChowNow which was an absolutely horrible experience. After creating an account, they required a credit card, no cash at the door. I entered my order and was charged the $3.00 for delivery and when I hit submit, the order summary was for pick up. I called the store and they told me to cancel the order and re-enter the order again, which I did and the same thing happened so another call to the store. They had not received the cancellation and had no way of cancelling or entering a new order over the phone for delivery, everything must go through ChowNow. About 10 minutes later 3 Brothers called asking if I wanted the order. Today my credit card shows two orders from 3 Brothers and I’m in the finger pointing battle between ChowNow and 3 Brothers. I got an email from the owner of 3 Brothers telling me to call ChowNow and got an email from ChowNow that they need to verify with the owner. In todays day of keeping a customer based on their experience and effort needed to resolve a customer issue, both companies get a big fat F. 3 Brothers brought a system into their business that gives them no visibility or control over their ordering process other than to escalate to ChowNow. This system was clearly not ready for commercial use since I never got a cancellation confirmation and the order was processed for pick up. They have some major bugs to work out. I would not do business with company that uses ChowNow and you might be better off with a frozen pizza from the food store than eat 3 Brothers food.More

Date of visit: March 2020
Helpful?1  
Reviewed March 10, 2020 via mobile

2 out of 3 usually isn’t bad. However, to be ignored while wait staff is checking on their phone was the reason we walked out tonight. Typically the food is good and we would’ve recommended it. However don’t tote a sign at your door to...support local businesses and then you don’t even acknowledge someone when they walk into your establishment. You get 2 stars for the last 2 experiences being good. However I suppose you’ll have to wait and see if we ever come back.More

Date of visit: March 2020
Helpful?1  
Reviewed January 18, 2020

Nasty...Burnt and Dry even with extra sauce that I ordered on the pizza.. Tasted like burnt cardboard! This is the second time I ordered there ..1 st visit,burnt, 2nd visit burnt, and there will NOT be a third. Overpriced burnt cardboard served here!More

Date of visit: January 2020
Helpful?1  
3brotherspizza, Owner at 3 Brothers Pizza, responded to this reviewResponded January 31, 2020

Craig, I'm so sorry you didn't enjoy your experience and thank you for bringing this to our attention. I will speak to our Kitchen staff to make sure we can improve on our pizza recipe somewhat. We make our pizza dough fresh every day &...More

Reviewed January 17, 2020

This is the worst service pizza shop around they don’t care about the customers just about there money do not go hereMore

Date of visit: January 2020
Helpful?1  
3brotherspizza, Owner at 3 Brothers Pizza, responded to this reviewResponded January 31, 2020

I'm so sorry you didn't enjoy your experience and thank you for bringing this to our attention Anthony. I will speak to our Service staff to make sure we can improve on our service. If you'd like to give us another try, we'd love to...More

Reviewed September 25, 2019

Our family loves this place. We are regulars almost weekly. Boneless and bone-in wings are the best and freshest around. Good gluten free pizza. Wonderful standard crust. Plenty of specials! Fantastic desserts - the best cannoli I have ever tasted.More

Date of visit: September 2019
Helpful?
3brotherspizza, Public Relations Manager at 3 Brothers Pizza, responded to this reviewResponded September 26, 2019

Thank you so much for taking the time to write such a wonderful review MPGivens, about your experience at 3 Brothers Pizza, Middleburg Heights Ohio. We are pleased to hear that you had a wonderful experience & always a pleasure to serve you. We strive...More

Reviewed August 6, 2019

We were picking up pizza to take back to our hotel after a long conference day. Staff helped us choose what to order and were extra hospitable while we waited. Order the cheese stuffed crust if that’s your style. It was really good.More

Date of visit: August 2019
Helpful?
betanu2041, Public Relations Manager at 3 Brothers Pizza, responded to this reviewResponded August 9, 2019

Kris, Thank you so much for taking the time to write such a wonderful review, about your experience at 3 Brothers Pizza, Middleburg Heights Ohio. We are pleased to hear that you had a wonderful experience & always a pleasure to serve you. We strive...More

Reviewed April 17, 2019

New York style pizza. Large amount of toppings on pie. Also have New York style cheesecake from local bakery. Inside seating and they serve cold beer.More

Date of visit: March 2019
Helpful?
betanu2041, Guest Relations Manager at 3 Brothers Pizza, responded to this reviewResponded August 9, 2019

Thank you so much for taking the time to write such a wonderful review Richard, about your experience at 3 Brothers Pizza, Middleburg Heights Ohio. We are pleased to hear that you had a wonderful experience & always a pleasure to serve you. We strive...More

Reviewed January 17, 2019 via mobile

Bit into my food and found some plastic!! Manager Jimmy was very unproffessional. He kept asking me if I was done talking because he had work to do. DO NOT EAT HERE!! So many other places to spend your money. Zero stars.More

Date of visit: January 2019
Helpful?
3brotherspizza, General Manager at 3 Brothers Pizza, responded to this reviewResponded January 18, 2019

Shayla, I'm so sorry you didn't enjoy your experience and thank you for bringing this to our attention. I spoke to our Kitchen staff and we have provided you with a Refund to your order. We will make sure it doesn't happen again. If you'd...More

Reviewed November 7, 2018 via mobile

I ordered gluten free buffalo chicken. It was absolutely delicious. Not the cheapest place but you dont have to always compete with the price. Quality is more important atlest thats my opinion.More

Date of visit: November 2018
Helpful?
3brotherspizza, General Manager at 3 Brothers Pizza, responded to this reviewResponded November 8, 2018

Thank you so much for taking the time to write such a wonderful review, about your experience at 3 Brothers Pizza, Middleburg Heights, Ohio. We are pleased to hear that you had a wonderful experience at our restaurant & always a pleasure to serve you....More

Reviewed November 6, 2018

I fell in love with this place the minute I walked in. Just like the Mom and Pop pizza places back in Chicago. The smell was incredible and brought back all kinds of memories. The food was fantastic! I had the appetizer of bruschetta and...it was great. I had a sausage pizza thin crust also very good. I wish I could have tried the pasta. Maybe next time. George and Maria were very personable and made us feel right at home.More

Date of visit: October 2018
Helpful?1  
3brotherspizza, General Manager at 3 Brothers Pizza, responded to this reviewResponded November 8, 2018

Krogers , Thank you so much for taking the time to write such a wonderful review, about your experience at 3 Brothers Pizza, Middleburg Heights, Ohio. We are pleased to hear that you had a wonderful experience at our restaurant & always a pleasure to...More

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Frequently Asked Questions about 3 Brothers Pizza

Yes, 3 Brothers Pizza offers takeout services.

Yes, 3 Brothers Pizza offers delivery services.

3 Brothers Pizza is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4