We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ratings and reviews

Travelers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Sushi, Asian, Thai, Chinese
Special Diets
Vegetarian Friendly
Meals
Lunch, Dinner
View all details
meals, features
Reviews (148)
Filter reviews
148 results
Traveler rating
74
45
10
10
9
Traveler type
Time of year
LanguageEnglish
Traveler rating
74
45
10
10
9
See what travelers are saying:
Selected filters
FilterEnglish
Updating list...
Reviewed 1 week ago

I placed multiple take out orders with them and each time something was wrong either they forgot to add something or gave me white rice when I paid for fried and once they forgot my order entirely then blamed me when I showed my order....They also did not comp anything even though I had to wait an extra half an hour. Their peanut sauce is always cold, lumpy, and tastes bland. The host is very unfriendly and always looks like I am bothering him. I gave them multiple chances but it was awful each time and the food was not even good. Go to sweet mango instead. Their food is amazing and they are way cheaper for the same things.More

Date of visit: December 2020
Helpful?
Reviewed December 6, 2020 via mobile

Spicy Crab Salad is always a must! Tried the “Fat Choy” and wow! Spicy crab roll with avocado that is battered in tempura, deep fried just as a chimichanga would be and mounded with spicy craw fish! Yumm I normally get Drunken Noddles or Pad...Tai both extra spicy but the Fat Choy was a great new choice! Never disappointed. Dinned in on Dec 5th 2020 and was pretty comfy.More

Date of visit: December 2020
Helpful?
Reviewed January 7, 2020

We always look forward to going there over Christmas and holidays, but this visit was the exception. It was slow to deliver food to the four grandchildren and the service was not up to the usual standards. Everyone can have a bad day and we...will be back one more time to give them a chance to redeem our impression of themMore

Date of visit: December 2019
Helpful?
Reviewed September 10, 2019 via mobile

We ate here on a weeknight and had a very nice meal. The seafood we had was fresh and nicely prepared. The service was good. Our waiter brought our food promptly but seemed to lack the personality of an excellent waiter with little or no...conversation. However, the manager on duty was very attentive and seemed to visit every table to be sure everything met our expectations. If the waiter had been a little more friendly, I would rate it higher.More

Date of visit: September 2019
Helpful?2  
Reviewed September 4, 2019

My experience at this restaurant this time is not the best. Service was slow. Most of the food ordered was vegetarian with tofu, wish they informed that egg is considered as vegetarian. Even after asking, the server did not even ask if she has to...bring a new one. Tried to include tip of 18% for party of 6 when the menu showed that it is added for party of 8.More

Date of visit: September 2019
Helpful?
Reviewed August 18, 2019

We have family in Medina and we eat there every time we go to Medina. The food is wonderful. The service is so-so (a little on the slow side). but it is a super restaurant. It is located right on the town square. Easy parking...and usually no wait time if you make a reservation. Prices are typical of a Chinese restaurant. Nice atmosphere.More

Date of visit: August 2019
Helpful?1  
Reviewed July 27, 2019 via mobile

Really nice Chinese/Thai restaurant on the Medina Square. Great water effects and aquarium inside. Very nice menu items, sushi and drinks.

Date of visit: July 2019
Helpful?
Reviewed July 9, 2019

My grandchildren really like Chinese This has become our go to They like the fried rice and cashew chicken

Date of visit: May 2019
Helpful?
Reviewed July 6, 2019 via mobile

I can’t believe we’ve lived in Medina for 9 years without trying House of Hunan. Glad we decided to check it out. First thing is that happily it wasn’t too cold. Many restaurants are so cold in the summer we bring jackets. The dining room...was comfortable and not overly noisy thanks to the acoustical tile on the ceiling. We ordered pot stickers on the recommendation of friends. They were excellent! The hot and sour soup was delicious... and not too hot. My husband had the Peking duck and I had the duck with plum sauce. Both were quite good. We’re looking forward to going back and trying out more of the many dishes that intrigued us. The food was delicious, the service was friendly and efficient. We’ll definitely go back.More

Date of visit: July 2019
Helpful?2  
Reviewed July 4, 2019 via mobile

On July 3 we had a family reunion 16 years in the making and decided to eat at House of Hunan for dinner. They were clearly overwhelmed as there was a lack of service people available to properly accommodate the crowd. There was 7 of...us in the group. First of all, we were greeted with a bit of attitude because we didn’t make a reservation. We didn’t realize we would need a reservation in the middle of the week. Our server was extremely slow at providing us with anything we requested. It took almost a half hour just to get drinks. We wanted to order appetizers for happy hour and they were so slow that by the time they entered our order into the computer happy hour was over with. They advertised my wife’s meal as a peanut sauce; however all she could taste was curry. It was way to spicy for her. Even though they did remove her meal from our bill, they offered no alternative so she went without dinner. When it came time for our bill it was a total disaster! I wanted to cover my in-law’s meal so when I requested our waitress combine our bills all kinds of crap went wrong. It took almost an hour just to get our bills. We were all very upset with our overall experience. Another waiter who was not even involved with our table came over and apologized to us. As we were walking towards the register he told us to come back again. My brother-in-law told him that’s not going to happen. As we waited (another half hour) at the register, I overheard that waiter talking trash about us to a random customer. When I called him out on it he claimed he just said to come back again. I am so disappointed as we were all so excited about finally having a meal together after so many years apart. The only bright spot was the manager as he did his very best to help us along with other customers. He did discount our bill; however we will not be back there again.More

Date of visit: July 2019
Helpful?1  
View more reviews
Best nearby
Best nearby hotelsSee all
Motel 6 Cleveland - Medina
47 reviews
3.36 miles away
Fairfield Inn & Suites by Marriott Medina
48 reviews
3.36 miles away
Red Roof Inn Cleveland - Medina
252 reviews
3.51 miles away
Hampton Inn Medina
421 reviews
3.54 miles away
Best nearby restaurantsSee all
Thyme 2
392 reviews
.15 miles away
Dan's Dogs
268 reviews
.06 miles away
Chill Ice Cream
71 reviews
.02 miles away
PJ Marley's
158 reviews
.05 miles away
Best nearby attractionsSee all
Castle Noel
534 reviews
.12 miles away
Buckeye Woods Park
61 reviews
.30 miles away
Medina Community Recreation Center
20 reviews
.94 miles away
Ormandy's Trains & Toys for the Connoisseur
7 reviews
.05 miles away
Questions & Answers
Ask a question
Frank E
August 15, 2019|
AnswerShow all 4 answers
Response from rileypickles | Reviewed this property |
We all enjoyed our meals. Th3 grandchildren ask to go to Chinese a favorite for them They ask for pasta which is really the Cheney seems noodles
0
Votes
Fran H
July 7, 2019|
AnswerShow all 3 answers
Response from John C | Reviewed this property |
I didnt see one when I was there :(
0
Votes
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing
Frequently Asked Questions about House of Hunan by Suen

  • Yes, House of Hunan by Suen offers takeout services.

  • Yes, House of Hunan by Suen offers delivery services.

  • House of Hunan by Suen is rated accordingly in the following categories by Tripadvisor travelers:
    • Food: 4
    • Service: 4
    • Value: 4
    • Atmosphere: 4