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Golden Gate Shopping Center, 1625 Golden Gate Plaza - I-271, Mayfield Heights, OH 44124
+1 440-442-7098
5:00 pm - 10:00 pm
11:30 am - 2:00 pm
Open now
See all hours
Sun 4:30 pm - 9:00 pm
Mon - Thu 5:00 pm - 10:00 pm
Mon - Fri 11:30 am - 2:00 pm
Fri 5:00 pm - 10:30 pm
Sat 12:00 pm - 2:30 pm
5:00 pm - 11:00 pm
More Info
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39 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Showing 39: English reviews
1 review
Reviewed 1 week ago via mobile

I took my son here for Mother's Day. The food was mediocre to say the least. The service was slow and they added their own gratuity to my bill although it was only 2 of us and I had already tipped the chef. I will never go here again. Hibachi Steakhouse is around the corner, much better!

Thank Diamond O
Cleveland, Ohio
Level Contributor
42 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
Reviewed March 19, 2017

Haven't been for a few years and this visit reminded me why. Absolutely horrible service. Restaurant half full and waited 15 min to be seated. Took forever to order and get the dishes. Quality of the fish was very subpar. Poorly sliced, the chef clearly hasn't had sushi training. Several pieces dried out. Never coming back. Too many better options... More 

Thank Daniel S
Cleveland, Ohio
Level Contributor
159 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 101 helpful votes
Reviewed August 21, 2016

This Otani has a Hibachi side and a regular restaurant side. You can order from either menu on both sides. If you want to see the Hibachi show--then sit on that side. Service is generally good on both sides and the food is good. Ask the waitresses what the recommend for the best sushi/sashimi--they often have specials.

1 Thank sierradog1
Cleveland, Ohio
Level Contributor
106 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
Reviewed July 31, 2016 via mobile

Low light, good food, and all around awesome! The bubble tea is very good. Not sure if there is another place in this area that sells bubble tea.

Thank Chaim R
Rapid City, South Dakota
Level Contributor
225 reviews
190 restaurant reviews
common_n_restaurant_reviews_1bd8 94 helpful votes
Reviewed July 14, 2016

Having lived in Tokyo for a number of years, we're always interested in trying a new place. We passed on the designer sushi for more traditional fare. The Oshinko appetizer was a generous portion and very good, the Katsudon above average, and he Shrimp Temura very good. Portions were generous, service was friendly and attentive, and although the interior could... More 

1 Thank Meanderman01
Mentor, Ohio
Level Contributor
23 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed June 13, 2016

Took my son for a birthday dinner. We were looking forward to a great night based on the word-of-mouth recommendations.When you walk in, there are fake rubber dishes plated to entice the appetite, which I found to be very tacky. The restrooms were very old and kind of dirty. We ordered sushi as an appetizer and Hibachi dinners. The sushi... More 

1 Thank Joni K
Cleveland, Ohio
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed May 25, 2016

I went here with some coworkers after work on a Friday night and we had a great experience. Our waiter was very interesting and everyone there made us feel welcome. In addition, they give plentiful portions and there are so many options to choose from.

Thank davidhoy2014
Level Contributor
30 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed May 7, 2016 via mobile

The food was excellent and plentiful. Thanks, Ray for the show it could of taken your eyebrows off.. My mother & sister thoroughly enjoyed the Shabu shabu. Mom hadn't had it since 1988 when she went home to Osaka Japan. It was a memorable Mother's day dinner. Domo arigato!!

Thank Makiko W
Cleveland, Ohio
Level Contributor
26 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed April 25, 2016

Good food but a slow kitchen make for consistent frustration--even when the restaurant is not crowded. If management could somehow lasso this Achilles heel, the restaurant would be so much better. Love the sesame beef and the shrimp tempora. Friends feast on the sushi.

Thank BEK333
Westlake, Ohio
Level Contributor
36 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed April 17, 2016

We made a last-minute switch on dinner plans and stopped in, hoping that our meal would be as pleasant as one a few months earlier - we weren't disappointed. Our server was friendly, helpful in sorting out some menu choices and added to a very relaxed and worthwhile experience. Most satisfying were the sushi one of us ordered, the very... More 

Thank Len L

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
$20 - $35
Japanese, Asian, Sushi
Lunch, Dinner
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Serves Alcohol, Wheelchair Accessible
Open Hours
4:30 pm - 9:00 pm
11:30 am - 2:00 pm
5:00 pm - 10:00 pm
11:30 am - 2:00 pm
5:00 pm - 10:00 pm
11:30 am - 2:00 pm
5:00 pm - 10:00 pm
11:30 am - 2:00 pm
5:00 pm - 10:00 pm
11:30 am - 2:00 pm
5:00 pm - 10:30 pm
12:00 pm - 2:30 pm
5:00 pm - 11:00 pm
Location and Contact Information
  • Address: Golden Gate Shopping Center, 1625 Golden Gate Plaza - I-271, Mayfield Heights, OH 44124
  • Location: United States  >  Ohio (OH)  >  Mayfield Heights
  • Phone Number: +1 440-442-7098

Questions & Answers

Questions? Get answers from Otani staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?