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First Watch

1431 Som Center Rd, Mayfield Heights, OH 44124-2101
+1 440-684-1825
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Overview
  • Excellent34%
  • Very good46%
  • Average17%
  • Poor0%
  • Terrible3%
Travelers talk about
“toast” (4 reviews)
“potatoes” (2 reviews)
“omelet” (2 reviews)
Closed Now
All hours
CUISINES
American, Cafe, Healthy, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1431 Som Center Rd, Mayfield Heights, OH 44124-2101
All Details
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Reviews (29)
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1 - 10 of 29 reviews

Reviewed 1 week ago

We bring my mother-in-law here every Sunday. She is in a wheelchair and looks forward to going here for their delicious waffles. Service is always EXCELLENT, it is clean and the food is always consistently good and fresh.

Thank janice z
Cassi C, Guest Relations Manager at First Watch, responded to this reviewResponded 1 week ago

Thanks so much, Janice! We're happy to hear that you love our restaurant and always experience excellent service during your visits as well. We can't wait to see you again soon!

Reviewed April 13, 2017

Stopped with out of town family and found the food above average with some new and trendy items along with old standards like eggs Benedict. The kids enjoyed their pancakes. Service at first was slow and given the crowd not surprisingly so. Food was out...More

Thank Sue T
Cassi C, Guest Relations Manager at First Watch, responded to this reviewResponded April 17, 2017

Thanks for stopping by, Sue! We're happy to hear that you enjoyed the variety our menu has to offer but are sorry that you received slow service with us. We hope to see you again soon!

Reviewed February 8, 2017 via mobile

I ate breakfast here with friends. It is a very nice atmosphere with a decent sized menu. However, the menu was extremely difficult to read since the print was so small. I ordered eggs benedict and it was just ok. I've had better. I also...More

Thank JenniferK040
Cassi C, Guest Relations Manager at First Watch, responded to this reviewResponded February 14, 2017

Thank you for your recent visit and for this feedback, Jennifer. We're happy to hear that you enjoyed our coffee but are sorry that you had trouble reading the menu and that you were not impressed with your Eggs Benedict. We take our food and...More

Reviewed December 15, 2016

This restaurant is not being managed properly. We did get seated immediately and the waitress came to our table in a reasonable amount of time. After we got our drinks, we were not ready to order yet, so the waitress came back about a half...More

Thank dtl53a
Cassi C, Guest Relations Manager at First Watch, responded to this reviewResponded December 19, 2016

Thank you for your recent visit and for this feedback. We're happy to hear you love our food but are very sorry that you received slow service during your visit with us. We take our service and food very seriously and it is upsetting to...More

Reviewed December 7, 2016

Four of us had breakfast on a Sunday morning at First Watch. We spent 2 hours catching up with old friends, were allowed to stay at the table even though there were lines with hungry Sunday morning brunch patrons. the Service was good, questions answers,...More

Thank anncarol g
Cassi C, Guest Relations Manager at First Watch, responded to this reviewResponded December 9, 2016

Thank you for your recent visit and for this feedback. We're very sorry that you did not enjoy your Eggs Benedict . We take our service and food very seriously and it is upsetting to know this is how your visit went. Thank you for...More

Reviewed November 20, 2016

I am so sad that my favorite place recently discovered (Jan 2016) is now possibly the worst place I've ever eaten!!! Well actually the visible workers seem to be trying hard but are overwhelmed. This is the 2nd or 3rd time I went back after...More

Thank KariTrips
Cassi C, Guest Relations Manager at First Watch, responded to this reviewResponded November 23, 2016

Thank you for your recent visit and for this feedback. We are very sorry that you received poor service and cold food during your visit with us. We take our service and food very seriously and it is upsetting to know this is how your...More

Reviewed November 17, 2016

Great spot in Mayfield Heights. Love the decor. When First Watch first opened, it looked like an after-thought. Now it is bright and inviting. Very busy, even at 10:00 on a Friday morning. Really enjoyed the coffee pot on the table. My husband ordered a...More

Thank The-Lap-of-Luxury
Cassi C, Guest Relations Manager at First Watch, responded to this reviewResponded December 2, 2016

Thanks for stopping by! We're happy to hear that you and your husband had a wonderful experience with us but are sorry that you did not enjoy the bun your Elevated Egg Sandwich came on. We hope to see you both again soon!

Reviewed October 12, 2016

Picked up a to go order and unfortunately did not check it until I got home. The eggs benedict is now served with salad mix and no potatoes, are you kidding me?! Had to go back and pick up the potatoes but the meal was...More

3  Thank Dee S
Reviewed October 1, 2016

All the times i ate there the food was excellent The coffee pot is on the table and the service is fast

Thank 368darlenec
Reviewed September 16, 2016

Lunch with friends at First Watch happens often. A long time ago they offered a special sandwich made on parmesan crusted bread filled with veggies. It's not on the menu, but I can order it, and always get it made perfectly. Grilled buttered bread dipped...More

Thank bubbbe
Cassi C, Guest Relations Manager at First Watch, responded to this reviewResponded September 19, 2016

Thanks so much! We're happy to hear that you love our restaurant and always have a great experience with us. We can't wait to see you again soon!

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$10
Meals
Brunch, Breakfast, Lunch
Restaurant features
Seating, Waitstaff, Takeout, Reservations, Highchairs Available, Wheelchair Accessible
Good for
Families with children, Kids
Open Hours
Sunday
7:00 am - 2:30 pm
Monday
7:00 am - 2:30 pm
Tuesday
7:00 am - 2:30 pm
Wednesday
7:00 am - 2:30 pm
Thursday
7:00 am - 2:30 pm
Friday
7:00 am - 2:30 pm
Saturday
7:00 am - 2:30 pm
Location and Contact Information
  • Address: 1431 Som Center Rd, Mayfield Heights, OH 44124-2101
  • Location: United States  >  Ohio (OH)  >  Mayfield Heights
  • Phone Number: +1 440-684-1825
  • E-mail
Description
First Watch specializes in delicious creations freshly-prepared to order. Their fresh, award-winning Breakfast, Brunch and Lunch dishes are made using only the best ingredients without the use of heat lamps or deep fryers. The best part is their creative menu features traditional favorites like omelets, pancakes, salads and sandwiches.
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