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The Sergison Arms

Butlers Green Road | Haywards Heath, Haywards Heath RH16 4AH, England
+44 1444 413768
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  • Excellent11%
  • Very good17%
  • Average20%
  • Poor21%
  • Terrible31%
3 weeks ago
“Poor pub offering”
4 weeks ago
“Wagu Burgers ruined!”
Closed Now
All hours
Bar, British, Pub, Brew Pub, Gastropub, Vegetarian Friendly, Gluten Free Options
$$ - $$$
Butlers Green Road | Haywards Heath, Haywards Heath RH16 4AH, England
All Details
Write a ReviewReviews (501)
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1 - 10 of 499 reviews

Reviewed 5 days ago via mobile

Shame poor service TERRIBLE food Really bad atmosphere ...... waiting for our meal more than hour cold and chewy

Reviewed 2 weeks ago

We had pre ordered and prepaid £50 a head for a special christmas dinner out this year to which ended in complete distaer, we arrived at 2.30, waited an hour for drinks and starters which were wrong, then another hour for main course of a...More

2  Thank StacykaiLiam
Reviewed 3 weeks ago

Overall a poor experience at the Sergison Arms. As menus were distributed we were informed both pies were unavailable. Ordered our mains, waitress returned the inform us fish and chips was also unavailable. Burgers were served, no onion rings (menu says comes with onion rings)...More

2  Thank wanula
Reviewed 3 weeks ago

Arrived right on time for 3 pm booking with my son and we were seated at our table within minutes-fantastic.However It then went spectacularly wrong from there on. By 4.15 pm (and two more drinks later-which we bought ourselves direct from the bar) there was...More

3  Thank Gerard N
Reviewed 3 weeks ago via mobile

My family of 7 where due have to Christmas Day lunch at 2:30pm, but we sat and waited for an hour before are starters arrived which were of poor quality. We then had to wait for about another hour and half before main came out...More

2  Thank Dale J
Reviewed 3 weeks ago

We use this pub fairly often, mainly for a drink as the atmosphere and the beer are good. Arriving at midday on Christmas Day, the same as last year, there were numerous staff waiting around the bar area with no other customers in sight. Our...More

3  Thank HHredw1
Reviewed 3 weeks ago

All our main dishes were lukewarm and clearly had been left standing around. Server showed little interest in rectifying situation and no reaction from chef/kitchen. Food average, relish with hamburger was concentrated curry. Steak pie undercooked and looked very pale.Side dish of French fries in...More

2  Thank Paulusextus
Reviewed 3 weeks ago via mobile

Awful, just awful. Booked for lunch on Christmas Day at 15:00. Table was available 10 minutes late which is no big deal, however first course was not served until 15:40 which they got wrong three times. Table drinks order was placed and never arrived. Every...More

3  Thank Danny A
Reviewed 4 weeks ago

It was 50 years ago that I was a regular at the "Serge" and out of nostalgia I went back as I was in town and passing through. Whilst the ambiance created by Vintage Inns is good, what a disappointment the food was. How can...More

2  Thank Join8
Reviewed December 3, 2017 via mobile

Meal was delicious and great value for money. Go regularly with my partner as it's so nice. Staff are friendly and helpful

Thank Carly M
General Manager A, Manager at The Sergison Arms, responded to this reviewResponded December 4, 2017

Hi Carly. Thanks for lovely review, glad you keep coming back. See you again soon

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Questions & Answers
Richard S
October 5, 2017|
AnswerShow all 2 answers
Response from Woofalot1 | Reviewed this property |
Yes they are most welcome
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Restaurant Details

Rating summary
  • Food
  • Value
Bar, British, Pub, Brew Pub, Gastropub, Vegetarian Friendly, Gluten Free Options
Lunch, Dinner, Drinks
Restaurant features
Television, Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Digital Payments, Free Wifi
Open Hours
11:00 AM - 10:30 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
10:30 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
Location and Contact Information
  • Address: Butlers Green Road | Haywards Heath, Haywards Heath RH16 4AH, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  West Sussex  >  Haywards Heath
  • Phone Number: +44 1444 413768
Embracing the rural charm of its tranquil, scenic setting, The Sergison Arms offers a modern twist on traditional country pub dining. As well as offering a beer garden for enjoying summertime dining, the cosy dining room is filled with rustic original features and toasty fires for warming winter dining. Championing favourite British recipes, guests can enjoy evenings devoted to the inn's freshly-baked pies, as well as gourmet roast dinners and seasonal cocktail mixes.
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