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The Sergison Arms

$$ - $$$
Bar, British, Pub, Brew Pub, Gastropub
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Butlers Green Road | Haywards Heath, Haywards Heath RH16 4AH, England
+44 1444 413768
Website
Today
10:30 am - 11:00 pm
Open now
All hours
Hours:
Sun 10:30 am - 10:30 pm
Mon - Sat 10:30 am - 11:00 pm
More Info
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399 Reviews from our TripAdvisor Community

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Showing 398: English reviews
1 review
1 of 5 bubbles Reviewed 4 days ago NEW via mobile

My husband & I ordered a Sunday roast platter, our roast potatoes were rock hard and barely warm, so we mentioned it, the waitress who came back with some new ones which were exactly the same, so we didn't eat them, when we asked for the bill we spoke to the waitress again and mentioned our disappointment, she said it... More 

Helpful?
Thank Terry C
Haywards Heath, United Kingdom
Level Contributor
10 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 4 days ago NEW

Their traditional Sunday roast was a great disappointment. My plate was cold and everything on it was no better than luke-warm. The second attempt was a little better, though the roast potatoes were still tepid. No visit from the management to ask whether their second attempt was satisfactory. They brought an opened bottle of the wrong wine. When i pointed... More 

Helpful?
Thank Charles L
Level Contributor
29 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 5 days ago NEW via mobile

We enjoyed our meal at the Sergison Arms. The waitress was fantastic offering advise on the best choices and wine to accompany. Seems to get booked up quickly

Helpful?
Thank Davies90
Hurstpierpoint, United Kingdom
1 review
1 of 5 bubbles Reviewed 1 week ago

Terrible food and service. No wonder it was empty. Waitress was more interested in getting home early than come to table to take order, we had to call it out and she entered it straight on the till. The food took ages and when it arrived mine was cold and incomplete.

Helpful?
Thank Sue M
Leigh S, Manager at The Sergison Arms, responded to this review

Hi Sue, I am sorry you had such an appalling experience. Unfortunately I was on annual leave on Monday and on my return was not informed of any issues in my absence. Can you give me a call on 01444 413768 to discuss this please More 

Crawley Down, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago

It was the first time we have dinned at the Sergison Arms, and from the moment of arrival we were made more than welcome. With several super log fires around the restaurant making it all very inviting. Our meal was served with great friendly service and staff show they cared about us enjoying the meal. It was great to see... More 

Helpful?
Thank Parrug
Leigh S, Manager at The Sergison Arms, responded to this review

Good Evening Thank you for the great response its nice to hear good comments and I have passed them onto my team. Kind Regards Leigh More 

London
Level Contributor
85 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
2 of 5 bubbles Reviewed 1 week ago

This is a strange place. Pub itself is nice enough. We were a group of mums out for a few drinks on a Friday night so one of the ladies went and got a bottle of prosecco to share. She carried the glasses to our table first, and then went back for the bottle. In that time, one of the... More 

Helpful?
Thank LondonLynelle
Leigh S, Manager at The Sergison Arms, responded to this review

Hi Please can you call me regarding this evening as I would like to get more information from you as this is not what I expect of my team Regards Leigh More 

London, United Kingdom
1 review
5 of 5 bubbles Reviewed 2 weeks ago

Warm Friendly atmosphere great food and lovely staff, the staff were very friendly and helpful, made us feel comfortable from entering the pub, food came within 15 mins ordering, hot plates well presented and a good size portion,Roast dinner was fabulous and we ordered the cauliflower cheese as a side dish, creamy hot and delicious. you must order the dessert... More 

Helpful?
Thank mikeconnick
Leigh S, Manager at The Sergison Arms, responded to this review

Hi Mike Awesome review, thank you. Its nice to see that we can get it so right. Glad you enjoyed your visit and we look forward to welcoming you through the doors again Leigh More 

1 review
2 of 5 bubbles Reviewed 2 weeks ago via mobile

Lid of the top of my wagyu burger priced £13.50...says it all really, poor effort! Although the burger itself itself was tasty it was miniature!

Helpful?
Thank 13wazzer
Leigh S, Manager at The Sergison Arms, responded to this review

Good Evening I'm sorry to hear about your experience, having taken your comments on board I have since had a meeting with the kitchen team on presentation and dealt with this matter. Please take my sincere apolgies Leigh More 

Scotland, United Kingdom
Level Contributor
14 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 2 weeks ago via mobile

This is a lovely establishment with an open fire. Was a wee bit drafty in certain places when sitting though !!!. Good for chatting and having conversations without trying to make yourself heard over loud un-live music.

Helpful?
Thank Stuart M
Leigh S, Manager at The Sergison Arms, responded to this review

Hi Stuart Thanks for the great review, glad you enjoyed your time with us Leigh More 

Haywards Heath, United Kingdom
Level Contributor
9 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 3 weeks ago via mobile

This has its own parking. Been here for a burger which i enjoyed. Its seems more of a resturant inside. With the odd seating area for drinking . Or you can prop up the bar. The out side is my favourite bit as you can watch the cars or people going by . Or just enjoy having a beer out... More 

Helpful?
Thank Wayne W
Leigh S, General Manager at The Sergison Arms, responded to this review

Thanks for the great review Leigh More 

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Bar, British, Pub, Brew Pub, Gastropub
Meals
Breakfast, Lunch, Dinner, Late Night
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Highchairs Available
Open Hours
Sunday
10:30 am - 10:30 pm
Monday
10:30 am - 11:00 pm
Tuesday
10:30 am - 11:00 pm
Wednesday
10:30 am - 11:00 pm
Thursday
10:30 am - 11:00 pm
Friday
10:30 am - 11:00 pm
Saturday
10:30 am - 11:00 pm
Location and Contact Information
  • Address: Butlers Green Road | Haywards Heath, Haywards Heath RH16 4AH, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  West Sussex  >  Haywards Heath
  • Phone Number: +44 1444 413768
Description
Embracing the rural charm of its tranquil, scenic setting, The Sergison Arms offers a modern twist on traditional country pub dining. As well as offering a beer garden for enjoying summertime dining, the cosy dining room is filled with rustic original features and toasty fires for warming winter dining. Championing favourite British recipes, guests can enjoy evenings devoted to the inn's freshly-baked pies, as well as gourmet roast dinners and seasonal cocktail mixes.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Sergison Arms and other visitors
1 question
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Questions? Get answers from The Sergison Arms staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?