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Heen's Restaurant

Unclaimed

Ratings and reviews

Certificate of Excellence2017 - 2018 Winner
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Chinese, Asian
Special Diets
Vegetarian Friendly
Meals
Lunch, Dinner
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meals, features

Location and contact

Reviews (151)
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150 results
Traveler rating
74
36
17
12
11
Traveler type
Time of year
LanguageEnglish
Traveler rating
74
36
17
12
11
Show reviews that mention
All reviews crispy duck chicken chow mein prawns chilli ribs chinese food szechuan dishes last friday sutton station portion sizes house wine staff were attentive piping hot the food is great regulars mains
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1 - 10 of 150 reviews
Reviewed 4 weeks ago

We visited Heen's last Friday, it was my first visit so I was looking forward to it. Nicely enough set out so my expectations were high. Tempura prawns were tasteless cardboard as was the tough satay chicken. Except for one dish the whole meal was...More

Date of visit: June 2019
Thank CretitWhereItsDue
Reviewed February 9, 2019

the staff there are really unprofessional , rude and obnoxious ,when my colleague asked for her drink the male staff member replied in the most arrogant manner and just slammed food and drinks on table , he then shouted that he only has two hands...More

Date of visit: February 2019
2  Thank RaviD254
Reviewed January 15, 2019

Went Sunday night restaurant fairly quiet. Had the salt and chilli ribs for starters really good, lots of meat on them and a nice heat. Had the chilli beef and egg fried rice for mains really nice lots of beef and again nice heat, had...More

Date of visit: January 2019
Thank Cookie1927
Reviewed January 5, 2019

The food arrived cold and was so tasteless that it was beyond belief. Looks as if the noodle was boiled and clumpy too and the prawns hardly cooked. Had a foul smell. It definitely do not look anything like in their menu brochure. Will never...More

Date of visit: January 2019
2  Thank Sama4545
Reviewed November 19, 2018

We enjoyed a very pleasant meal here and have now decided to return more often. Chinese food on the high street is much of a muchness these days as restaurants buy most things in from suppliers, so you know what to expect. Even so, we...More

Date of visit: November 2018
2  Thank Hedgehog80
Reviewed November 18, 2018 via mobile

Over priced Ordered a deliveryit was wrong The lady on the phone was very rude and even the prawn crackers were stale won't be using them again

Date of visit: November 2018
Thank Alan C
Reviewed October 15, 2018

We celebrated a family birthday here in early August and really enjoyed it. The menu is comprehensive and has all the usual favourite Cantonese and Szechuan dishes. For one course we ordered a whole peking duck - it was lovely and plenty for four of...More

Date of visit: August 2018
Thank 634sarahjo
Reviewed October 14, 2018

We have eaten at Heens before and the food quality is good .However it is expensive for a local restaurant. This time however although food was good portions were very small and when we got the bill we were seriously overcharged. We know mistakes happen...More

Date of visit: October 2018
Thank Susan B
Reviewed October 9, 2018

The food is fantastic at Heens. The service an be hit and miss but the quality of the food and speed of food service keeps be coming back again and again. I have introduced several friends to the restaurant and they have also become regulars.

Date of visit: September 2018
Thank Jennifer A
Reviewed September 27, 2018 via mobile

Small portions for the price. Food cold. hard to call the waiter because of the layout of the tables and decorating that covers the view

Date of visit: September 2018
Thank andreial120
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Lucie M
May 9, 2016|
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